Unable to access Kaspersky or Spybot. Invader and Virtumonde...

M

MelanCrews

New member
I am unable to access Spybot or Kaspersky. I think I have Virtumonde and a Kaspersky online scan detected 7 viruses. The Hijackthis is as follows...


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:00:06 PM, on 1/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
F3 - REG:win.ini: load=C:\WINDOWS\system32\vtsqn.exe
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1148396397\ee\SSCRun.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1148396397\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor .exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Mahjong Escape\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Mahjong Escape\Images\armhelper.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8549 bytes

Please help!!! Thanks!!
 
Hi

Navigate into C:\Program Files\Trend Micro\HijackThis folder and rename HijackThis.exe file -> MelanCrews.exe. Post a fresh hjt log after renaming is done. :)
 
Thanks for the response! The new HJT is as follows...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:28:42 AM, on 1/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\WINDOWS\system32\ntuhnpuy.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\MelanCrews.exe.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
F3 - REG:win.ini: load=C:\WINDOWS\system32\ssqrq.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: BndBlock4 BHO Class - {8F9E2BE3-766D-4831-BB0E-766D5B819995} - C:\Program Files\QdrDrive\QdrDrive9.dll
O2 - BHO: (no name) - {97285172-0A9D-4629-8A03-C1F4DD2CAEA5} - C:\WINDOWS\system32\ssqrq.dll
O2 - BHO: (no name) - {A91F419A-1A9C-4321-9F0C-18D54A5E4354} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: (no name) - {BBBA11FC-7F1A-4BF7-9C3F-AF65F79CCF35} - C:\WINDOWS\system32\geeda.dll
O2 - BHO: (no name) - {CA4F0D8D-5F2B-4F16-838A-8D52249EAB21} - C:\WINDOWS\system32\jkkijji.dll (file missing)
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: {7b6c1752-4509-66e8-0514-e82e374aacbd} - {dbcaa473-e28e-4150-8e66-90542571c6b7} - C:\WINDOWS\system32\vmrsvuvd.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1148396397\ee\SSCRun.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1148396397\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [e860fa6e] rundll32.exe "C:\WINDOWS\system32\rgtoyppg.dll",b
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor .exe
O4 - HKUS\S-1-5-21-3433714153-718420305-136335591-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Karin Arlett-Lacour')
O4 - HKUS\S-1-5-21-3433714153-718420305-136335591-1006\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe (User 'Karin Arlett-Lacour')
O4 - HKUS\S-1-5-21-3433714153-718420305-136335591-1006\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Karin Arlett-Lacour')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Mahjong Escape\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Mahjong Escape\Images\armhelper.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: jkkijji - C:\WINDOWS\
O20 - Winlogon Notify: jkkji - jkkji.dll (file missing)
O20 - Winlogon Notify: vtstu - C:\WINDOWS\system32\vtstu.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\ntuhnpuy.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10849 bytes
 
Hi

1. Download this file -
combofix.exe to your desktop.
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your
next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause
it to stall
 
Here is the Combofix log...

ComboFix 08-01-11.3 - Melissa and Eric 2008-01-12 12:06:39.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.196 [GMT -6:00]
Running from: C:\Documents and Settings\Melissa and Eric\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data.\salesmonitor
C:\Documents and Settings\Bailey\err.log
C:\Documents and Settings\Bart\Application Data\DriveCleaner Freeware
C:\Documents and Settings\Bart\Application Data\DriveCleaner Freeware\Logs\update.log
C:\Documents and Settings\Bart\err.log
C:\Documents and Settings\Guest\Application Data\DriveCleaner Freeware
C:\Documents and Settings\Guest\Application Data\DriveCleaner Freeware\Logs\update.log
C:\Documents and Settings\Guest\err.log
C:\Documents and Settings\Melissa and Eric\err.log
C:\Documents and Settings\Melissa and Eric\Start Menu\Programs\Internet Speed Monitor
C:\Documents and Settings\Melissa and Eric\Start Menu\Programs\Internet Speed Monitor\Check Now.lnk
C:\Documents and Settings\Melissa and Eric\Start Menu\Programs\Internet Speed Monitor\Uninstall.lnk
C:\Program Files\Common Files\companion wizard
C:\Program Files\Common Files\Companion Wizard\compwiz.exe
C:\Program Files\Common Files\companion wizard\WapCHK.dll
C:\Program Files\Common Files\Companion Wizard\WapCHK{794E60F3-70A3-4597-8853-1D9C1B9181EC}.dll
C:\Program Files\ISM
C:\Program Files\ISM\Uninstall.exe
C:\Program Files\QdrDrive
C:\Program Files\QdrDrive\QdrDrive9.dll
C:\Program Files\QdrDrive\qdrloader.exe
C:\Program Files\QdrModule
C:\Program Files\QdrModule\dic.gz
C:\Program Files\QdrModule\kwd.gz
C:\Program Files\QdrModule\QdrModule11 .exe
C:\Program Files\QdrPack
C:\Program Files\QdrPack\dicts.gz
C:\Program Files\QdrPack\trgts.gz
C:\WINDOWS\system32\abpplvlu.dll
C:\WINDOWS\system32\adeeg.ini
C:\WINDOWS\system32\adeeg.ini2
C:\WINDOWS\system32\aymxsrxy.exe
C:\WINDOWS\system32\ctpnjfck.ini
C:\WINDOWS\system32\geeda.dll
C:\WINDOWS\system32\geeda.exe
C:\WINDOWS\system32\gppyotgr.ini
C:\WINDOWS\system32\kcfjnptc.dll
C:\WINDOWS\system32\kwwugqax.dll
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\nbvasxyu.dll
C:\WINDOWS\system32\ntuhnpuy.exe
C:\WINDOWS\system32\pkwfkuxg.dll
C:\WINDOWS\system32\pqtss.ini
C:\WINDOWS\system32\pqtss.ini2
C:\WINDOWS\system32\qrqss.ini
C:\WINDOWS\system32\qrqss.ini2
C:\WINDOWS\system32\rgtoyppg.dll
C:\WINDOWS\system32\ssqrq.dll
C:\WINDOWS\system32\ssqrq.exe
C:\WINDOWS\system32\sstqp.dll
C:\WINDOWS\system32\sstqr.exe
C:\WINDOWS\system32\stera.log
C:\WINDOWS\system32\vmrsvuvd.dll
C:\WINDOWS\system32\vtsqn.dll
C:\WINDOWS\system32\vtsqn.exe
C:\WINDOWS\system32\xaqguwwk.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\LEGACY_DOMAINSERVICE
-------\LEGACY_FOPN
-------\LEGACY_VSPF
-------\LEGACY_VSPF_HK
-------\DomainService


((((((((((((((((((((((((( Files Created from 2007-12-12 to 2008-01-12 )))))))))))))))))))))))))))))))
.

2008-01-12 12:02 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-10 01:33 . 2008-01-10 01:33 294 ---hs---- C:\WINDOWS\system32\wqxvsvgs.ini
2007-12-28 12:14 . 2007-12-28 12:27 91,492 --a------ C:\WINDOWS\system32\drivers\klin.dat
2007-12-28 12:14 . 2007-12-28 12:27 85,860 --a------ C:\WINDOWS\system32\drivers\klick.dat
2007-12-28 12:11 . 2007-12-28 12:11 <DIR> d-------- C:\Program Files\Kaspersky Lab
2007-12-28 12:11 . 2008-01-12 12:29 3,838,496 --ahs---- C:\WINDOWS\system32\drivers\fidbox.dat
2007-12-28 12:11 . 2008-01-12 12:28 52,460 --ahs---- C:\WINDOWS\system32\drivers\fidbox.idx
2007-12-28 12:11 . 2008-01-12 12:29 27,424 --ahs---- C:\WINDOWS\system32\drivers\fidbox2.dat
2007-12-28 12:11 . 2008-01-12 12:28 3,620 --ahs---- C:\WINDOWS\system32\drivers\fidbox2.idx
2007-12-28 12:07 . 2007-12-28 12:07 <DIR> d-------- C:\Program Files\RcvSystem
2007-12-28 12:06 . 2007-12-28 12:19 114,688 --a------ C:\WINDOWS\system32\igfxpers .exe
2007-12-28 12:06 . 2007-12-28 12:19 94,208 --a------ C:\WINDOWS\system32\igfxtray .exe
2007-12-28 12:06 . 2007-12-28 12:19 77,824 --a------ C:\WINDOWS\system32\hkcmd .exe
2007-12-28 11:30 . 2007-12-28 11:30 <DIR> d-------- C:\KAV
2007-12-27 13:37 . 2007-12-27 13:37 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-12-27 13:37 . 2008-01-09 12:49 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-27 12:12 . 2007-12-27 12:12 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-12-27 12:11 . 2007-12-27 12:11 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-12-24 15:40 . 2007-12-24 17:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-22 11:11 . 2007-12-24 22:00 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2007-12-22 11:11 . 2007-12-22 11:11 1,409 --a------ C:\WINDOWS\QTFont.for
2007-12-16 07:23 . 2007-12-16 07:23 <DIR> d-------- C:\Documents and Settings\NetworkService\Application Data\McAfee.com Personal Firewall

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-09 18:49 --------- d-----w C:\Program Files\Dl_cats
2007-12-30 17:25 --------- d-----w C:\Program Files\Trend Micro
2007-12-28 18:03 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-28 18:02 --------- d-----w C:\Program Files\Quicken
2007-12-28 17:56 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2007-12-28 03:13 --------- d-----w C:\Program Files\Common Files\AOL
2007-12-27 18:29 --------- d-----w C:\Program Files\DriveCleaner Freeware
2007-12-27 18:12 --------- d-----w C:\Program Files\Lavasoft
2007-12-26 00:49 --------- d-----w C:\Documents and Settings\Melissa and Eric\Application Data\AVG7
2007-12-24 22:16 --------- d-----w C:\Program Files\BearShare
2007-12-22 17:25 --------- d-----w C:\Program Files\Common Files\DriveCleaner Freeware
2007-12-22 17:24 --------- d-----w C:\Program Files\QuickTime
2007-12-22 17:24 --------- d-----w C:\Program Files\iTunes
2007-12-22 17:23 --------- d-----w C:\Program Files\DellSupport
2007-12-22 17:23 --------- d-----w C:\Program Files\Dell Photo AIO Printer 924
2007-11-29 03:09 --------- d-----w C:\Program Files\Sonic
2007-11-29 03:09 --------- d-----w C:\Program Files\Common Files\Sonic Shared
2007-11-14 19:02 --------- d-----w C:\Documents and Settings\Melissa and Eric\Application Data\AdobeUM
2007-11-13 10:25 20,480 ----a-r C:\WINDOWS\system32\drivers\secdrv.sys
2006-06-21 17:58 56 --sh--r C:\WINDOWS\system32\2AB5E0F5EF.sys
2006-02-10 03:36 56 --sh--r C:\WINDOWS\system32\5B919812CF.sys
2006-06-12 17:17 681,275 --sha-w C:\WINDOWS\system32\utstv.bak1
2006-06-13 19:20 690,016 --sha-w C:\WINDOWS\system32\utstv.bak2
2006-06-13 20:53 686,911 --sha-w C:\WINDOWS\system32\utstv.ini2
.
Code: 
<pre>
----a-w            50,736 2007-12-28 18:19:42  C:\Program Files\Common Files\AOL\1148396397\ee\AOLSoftware .exe
----a-w         1,838,592 2007-12-28 18:19:35  C:\Program Files\Google\Google Desktop Search\GoogleDesktop .exe
----a-w            68,856 2007-12-28 18:19:58  C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier .exe
----a-w           218,376 2008-01-09 18:48:34  C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp .exe
----a-w         1,460,560 2007-12-28 18:20:26  C:\Program Files\Spybot - Search & Destroy\TeaTimer .exe
----a-w            77,824 2007-12-28 18:19:32  C:\WINDOWS\system32\hkcmd .exe
----a-w           114,688 2007-12-28 18:19:37  C:\WINDOWS\system32\igfxpers .exe
----a-w            94,208 2007-12-28 18:19:26  C:\WINDOWS\system32\igfxtray .exe
</pre>


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [ ]
"OM_Monitor"="C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor .exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [ ]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [ ]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [ ]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [ ]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [ ]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [ ]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [ ]
"LVCOMS"="C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE" [ ]
"DLCCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 12:38 69632]
"dlccmon.exe"="C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" [ ]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [ ]
"sscRun"="C:\Program Files\Common Files\AOL\1148396397\ee\SSCRun.exe" [ ]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]
"AOLSPScheduler"="C:\Program Files\Common Files\AOL\1148396397\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe" [ ]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [ ]
"OM_Monitor"="C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe" [ ]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [ ]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [ ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [ ]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 05:00 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [2006-01-10 19:18:07]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 02:15:54]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\jkkijji]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\jkkji]
jkkji.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vtstu]
C:\WINDOWS\system32\vtstu.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll

R3 klim5;Kaspersky Anti-Virus NDIS Filter;C:\WINDOWS\system32\DRIVERS\klim5.sys [2007-04-04 14:58]

.
Contents of the 'Scheduled Tasks' folder
"2008-01-12 18:29:38 C:\WINDOWS\Tasks\AVG Anti-Spyware.job"
- C:\PROGRA~1\Grisoft\AVGANT~1.5\avgas.exe
"2007-12-26 16:24:22 C:\WINDOWS\Tasks\Disk Cleanup.job"
- C:\WINDOWS\system32\cleanmgr.exe
"2008-01-12 15:00:00 C:\WINDOWS\Tasks\Spybot - Search & Destroy - Scheduled Task.job"
- C:\Documents and Settings\Bailey\Desktop\SpybotSD.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-12 12:31:14
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-12 12:38:02 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-12 18:37:56
.
2008-01-10 09:03:34 --- E O F ---


Thanks so much for your help!
 
Hi

Upload following files to http://www.virustotal.com or http://virusscan.jotti.org and post back the results:
C:\WINDOWS\system32\2AB5E0F5EF.sys
C:\WINDOWS\system32\5B919812CF.sys


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [ ]
"OM_Monitor"="C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor .exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [ ]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [ ]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [ ]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [ ]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [ ]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [ ]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [ ]
"LVCOMS"="C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE" [ ]
"dlccmon.exe"="C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" [ ]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [ ]
"sscRun"="C:\Program Files\Common Files\AOL\1148396397\ee\SSCRun.exe" [ ]
"AOLSPScheduler"="C:\Program Files\Common Files\AOL\1148396397\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe" [ ]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [ ]
"OM_Monitor"="C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe" [ ]
"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [ ]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [ ]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [ ]
Click to expand...
Do you recognize programs behind file paths above? You have to reinstall (uninstall thru add/remove programs first if any of them exist there) these programs to make them work again since infection infected some of their files.

In addition to those you have to reinstall (first uninstall):
-Google desktop search
-Google toolbar notifier
-Kaspersky internet security 7.0 and
-Spybot - Search & Destroy


Open notepad and copy/paste the text in the quotebox below into it:

Code: 
File::
C:\WINDOWS\system32\wqxvsvgs.ini
C:\WINDOWS\system32\utstv.bak1
C:\WINDOWS\system32\utstv.bak2
C:\WINDOWS\system32\utstv.ini2
C:\Program Files\Common Files\AOL\1148396397\ee\AOLSoftware .exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop .exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier .exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp .exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer .exe
C:\WINDOWS\system32\hkcmd .exe
C:\WINDOWS\system32\igfxpers .exe
C:\WINDOWS\system32\igfxtray .exe

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=-
"OM_Monitor"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"=-
"SunJavaUpdateSched"=-
"IntelMeM"=-
"DVDLauncher"=-
"ISUSPM Startup"=-
"ISUSScheduler"=-
"MimBoot"=-
"LVCOMS"=-
"dlccmon.exe"=-
"YBrowser"=-
"sscRun"=-
"AOLSPScheduler"=-
"TkBellExe"=-
"OM_Monitor"=-
"AOLDialer"=-
"iTunesHelper"=-
"QuickTime Task"=-

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\jkkijji]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\jkkji]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\vtstu]


Save this as
CFScript


CFScript.gif


Refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log & a fresh hjt log.


Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
 
Blade,

I am unable to fully reinstall Spybot and am not able to reinstall Kaspersky. The virus scan on 2AB5E0F5EF.sys is as follows...

File 2AB5E0F5EF.sys received on 01.12.2008 20:17:24 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 0/31 (0%)

Antivirus Version Last Update Result
AhnLab-V3 2008.1.12.10 2008.01.11 -
AntiVir 7.6.0.46 2008.01.11 -
Authentium 4.93.8 2008.01.12 -
Avast 4.7.1098.0 2008.01.12 -
AVG 7.5.0.516 2008.01.12 -
BitDefender 7.2 2008.01.12 -
CAT-QuickHeal 9.00 2008.01.12 -
ClamAV 0.91.2 2008.01.11 -
DrWeb 4.44.0.09170 2008.01.12 -
eSafe 7.0.15.0 2008.01.10 -
eTrust-Vet 31.3.5451 2008.01.11 -
Ewido 4.0 2008.01.12 -
FileAdvisor 1 2008.01.12 -
Fortinet 3.14.0.0 2008.01.12 -
F-Prot 4.4.2.54 2008.01.11 -
F-Secure 6.70.13030.0 2008.01.11 -
Ikarus T3.1.1.20 2008.01.12 -
Kaspersky 7.0.0.125 2008.01.12 -
McAfee 5205 2008.01.11 -
Microsoft 1.3109 2008.01.12 -
NOD32v2 2786 2008.01.12 -
Norman 5.80.02 2008.01.11 -
Panda 9.0.0.4 2008.01.12 -
Prevx1 V2 2008.01.12 -
Rising 20.26.52.00 2008.01.12 -
Sophos 4.24.0 2008.01.12 -
Sunbelt 2.2.907.0 2008.01.12 -
TheHacker 6.2.9.186 2008.01.11 -
VBA32 3.12.2.5 2008.01.12 -
VirusBuster 4.3.26:9 2008.01.12 -
Webwasher-Gateway 6.6.2 2008.01.12 -
Additional information
File size: 56 bytes
MD5: 9abbf595fb4da8201d050a0fb09cb0ee
SHA1: 037b69397f07a97fcb2b9b2acf531ccb3cebf306
PEiD: -

The scan on 5B919812CF.sys is as follows...

File 5B919812CF.sys received on 01.12.2008 20:31:49 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 0/32 (0%)

Antivirus Version Last Update Result
AhnLab-V3 2008.1.12.10 2008.01.11 -
AntiVir 7.6.0.46 2008.01.11 -
Authentium 4.93.8 2008.01.12 -
Avast 4.7.1098.0 2008.01.12 -
AVG 7.5.0.516 2008.01.12 -
BitDefender 7.2 2008.01.12 -
CAT-QuickHeal 9.00 2008.01.12 -
ClamAV 0.91.2 2008.01.11 -
DrWeb 4.44.0.09170 2008.01.12 -
eSafe 7.0.15.0 2008.01.10 -
eTrust-Vet 31.3.5451 2008.01.11 -
Ewido 4.0 2008.01.12 -
FileAdvisor 1 2008.01.12 -
Fortinet 3.14.0.0 2008.01.12 -
F-Prot 4.4.2.54 2008.01.11 -
F-Secure 6.70.13030.0 2008.01.11 -
Ikarus T3.1.1.20 2008.01.12 -
Kaspersky 7.0.0.125 2008.01.12 -
McAfee 5205 2008.01.11 -
Microsoft 1.3109 2008.01.12 -
NOD32v2 2786 2008.01.12 -
Norman 5.80.02 2008.01.11 -
Panda 9.0.0.4 2008.01.12 -
Prevx1 V2 2008.01.12 -
Rising 20.26.52.00 2008.01.12 -
Sophos 4.24.0 2008.01.12 -
Sunbelt 2.2.907.0 2008.01.12 -
Symantec 10 2008.01.12 -
TheHacker 6.2.9.186 2008.01.11 -
VBA32 3.12.2.5 2008.01.12 -
VirusBuster 4.3.26:9 2008.01.12 -
Webwasher-Gateway 6.6.2 2008.01.12 -
Additional information
File size: 56 bytes
MD5: 5f4ef7e63d5e977082c5d681faddd24f
SHA1: 265e4137aeb05703dc0b93b08c6860b4b51278cc
PEiD: -

The new Combofix is as follows...

ComboFix 08-01-11.3 - Melissa and Eric 2008-01-13 14:06:49.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.295 [GMT -6:00]
Running from: C:\Documents and Settings\Melissa and Eric\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Melissa and Eric\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\Program Files\Common Files\AOL\1148396397\ee\AOLSoftware .exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop .exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier .exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp .exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer .exe
C:\WINDOWS\system32\hkcmd .exe
C:\WINDOWS\system32\igfxpers .exe
C:\WINDOWS\system32\igfxtray .exe
C:\WINDOWS\system32\utstv.bak1
C:\WINDOWS\system32\utstv.bak2
C:\WINDOWS\system32\utstv.ini2
C:\WINDOWS\system32\wqxvsvgs.ini
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Common Files\AOL\1148396397\ee\AOLSoftware .exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier .exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp .exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer .exe
C:\WINDOWS\system32\hkcmd .exe
C:\WINDOWS\system32\igfxpers .exe
C:\WINDOWS\system32\igfxtray .exe
C:\WINDOWS\system32\utstv.bak1
C:\WINDOWS\system32\utstv.bak2
C:\WINDOWS\system32\utstv.ini2
C:\WINDOWS\system32\wqxvsvgs.ini

.
((((((((((((((((((((((((( Files Created from 2007-12-13 to 2008-01-13 )))))))))))))))))))))))))))))))
.

2008-01-12 12:02 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-12-28 12:11 . 2007-12-28 12:11 <DIR> d-------- C:\Program Files\Kaspersky Lab
2007-12-28 12:07 . 2007-12-28 12:07 <DIR> d-------- C:\Program Files\RcvSystem
2007-12-28 11:30 . 2008-01-13 13:54 <DIR> d-------- C:\KAV
2007-12-27 13:37 . 2007-12-27 13:37 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-12-27 13:37 . 2008-01-12 13:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-27 12:12 . 2007-12-27 12:12 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-12-27 12:11 . 2007-12-27 12:11 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-12-24 15:40 . 2008-01-13 12:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-22 11:11 . 2007-12-24 22:00 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2007-12-22 11:11 . 2007-12-22 11:11 1,409 --a------ C:\WINDOWS\QTFont.for
2007-12-16 07:23 . 2007-12-16 07:23 <DIR> d-------- C:\Documents and Settings\NetworkService\Application Data\McAfee.com Personal Firewall

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-12 20:08 --------- d-----w C:\Program Files\Google
2008-01-09 18:49 --------- d-----w C:\Program Files\Dl_cats
2007-12-30 17:25 --------- d-----w C:\Program Files\Trend Micro
2007-12-28 18:03 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-28 18:02 --------- d-----w C:\Program Files\Quicken
2007-12-28 17:56 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2007-12-28 03:13 --------- d-----w C:\Program Files\Common Files\AOL
2007-12-27 18:29 --------- d-----w C:\Program Files\DriveCleaner Freeware
2007-12-27 18:12 --------- d-----w C:\Program Files\Lavasoft
2007-12-26 00:49 --------- d-----w C:\Documents and Settings\Melissa and Eric\Application Data\AVG7
2007-12-24 22:16 --------- d-----w C:\Program Files\BearShare
2007-12-22 17:25 --------- d-----w C:\Program Files\Common Files\DriveCleaner Freeware
2007-12-22 17:24 --------- d-----w C:\Program Files\QuickTime
2007-12-22 17:24 --------- d-----w C:\Program Files\iTunes
2007-12-22 17:23 --------- d-----w C:\Program Files\Dell Photo AIO Printer 924
2007-11-29 03:09 --------- d-----w C:\Program Files\Sonic
2007-11-29 03:09 --------- d-----w C:\Program Files\Common Files\Sonic Shared
2007-11-24 20:21 5,174 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-11-14 19:02 --------- d-----w C:\Documents and Settings\Melissa and Eric\Application Data\AdobeUM
2007-11-14 07:26 450,560 ----a-w C:\WINDOWS\system32\dllcache\jscript.dll
2007-11-13 10:25 20,480 ----a-r C:\WINDOWS\system32\drivers\secdrv.sys
2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\system32\lsasrv.dll
2007-11-07 09:26 721,920 ------w C:\WINDOWS\system32\dllcache\lsasrv.dll
2007-10-30 17:20 360,064 ------w C:\WINDOWS\system32\dllcache\tcpip.sys
2007-10-30 09:55 3,065,856 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 23:40 222,720 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 23:40 222,720 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2006-06-21 17:58 56 --sh--r C:\WINDOWS\system32\2AB5E0F5EF.sys
2006-02-10 03:36 56 --sh--r C:\WINDOWS\system32\5B919812CF.sys
.

((((((((((((((((((((((((((((( snapshot@2008-01-12_12.37.30.34 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-12 18:04:57 1,409,024 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
+ 2008-01-13 20:06:30 1,417,216 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000001\NTUSER.DAT
- 2008-01-12 18:04:57 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
+ 2008-01-13 20:06:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000002\UsrClass.dat
- 2008-01-12 18:04:58 1,413,120 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
+ 2008-01-13 20:06:30 1,417,216 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000003\NTUSER.DAT
- 2008-01-12 18:04:58 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
+ 2008-01-13 20:06:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000004\UsrClass.dat
- 2008-01-12 18:04:58 4,272,128 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
+ 2008-01-13 20:06:30 3,424,256 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000005\NTUSER.DAT
- 2008-01-12 18:04:58 172,032 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
+ 2008-01-13 20:06:30 8,192 ----a-w C:\WINDOWS\erdnt\Hiv-backup\Users\00000006\UsrClass.dat
- 2007-12-25 03:58:48 54,952 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2008-01-12 19:55:45 54,952 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-25 03:58:48 385,938 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2008-01-12 19:55:45 385,938 ----a-w C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46 1460560]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DLCCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 12:38 69632]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 05:00 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [2006-01-10 19:18:07]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 02:15:54]


.
Contents of the 'Scheduled Tasks' folder
"2008-01-13 19:56:15 C:\WINDOWS\Tasks\AVG Anti-Spyware.job"
- C:\PROGRA~1\Grisoft\AVGANT~1.5\avgas.exe
"2007-12-26 16:24:22 C:\WINDOWS\Tasks\Disk Cleanup.job"
- C:\WINDOWS\system32\cleanmgr.exe
"2008-01-13 15:00:00 C:\WINDOWS\Tasks\Spybot - Search & Destroy - Scheduled Task.job"
- C:\Documents and Settings\Bailey\Desktop\SpybotSD.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-13 14:10:36
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-13 14:11:21
ComboFix-quarantined-files.txt 2008-01-13 20:11:07
ComboFix2.txt 2008-01-12 18:38:02
.
2008-01-10 09:03:34 --- E O F ---

And the new HJT is as follows...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:12:13 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\MelanCrews.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Mahjong Escape\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Mahjong Escape\Images\armhelper.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 5907 bytes

Thanks so much for your time.

Also, I re-did an online Kaspersky scan. It reported 7 viruses and 44 infected files. I was able to run Spybot but it did not install correctly. It stopped installing at 99%...Not sure what that means.
 
Hi :)

Generate an Uninstall List

* Open HijackThis
* Click on Open Misc Tools Section
* Click on Open Uninstall Manager
* Click on Save list
* Save it to your Desktop
* Post it on your next reply.


Also, I re-did an online Kaspersky scan. It reported 7 viruses and 44 infected files. I was able to run Spybot but it did not install correctly. It stopped installing at 99%...Not sure what that means.
Click to expand...
Please attach that Kaspersky scanner report too. :)
 
Thanks for the response! The HJT list is as follows...

ABBYY FineReader 6.0 Sprint
Ad-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Reader 6.0
Age of Mythology
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Uninstaller (Choose which Products to Remove)
AOLIcon
AVG Anti-Spyware 7.5
Blasterball 2
CA Pest Patrol Realtime Protection
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Media Experience
Dell Photo AIO Printer 924
Digital Content Portal
DriveCleaner Freeware 1.0.111.0
EarthLink setup files
EducateU
Express Rip Uninstall
Free Solitaire
Get High Speed Internet!
Google AFE
Google Toolbar for Firefox
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
ImageMixer VCD/DVD2 for OLYMPUS
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
iPod for Windows 2006-03-23
iTunes
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Kaspersky Online Scanner
Learn2 Player (Uninstall Only)
Logitech QuickCam
Mahjong Escape
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office 2000 SR-1 Professional
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Event Monitor
Modem Helper
Modem On Hold
Mozilla Firefox (2.0.0.4)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Musicmatch® Jukebox
Network Play System (Patching)
NetZeroInstallers
Photo Click
PowerDVD 5.5
Quicken 2006
QuickTime
RealPlayer
Safety and Security Center Uninstaller
Samsung Music Studio
SBC Yahoo! Applications
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Spybot - Search & Destroy
Switch Uninstall
TG Elementary and Intermediate Algebra 3e
The Sims Superstar
TurboTax Deluxe 2005
TurboTax ItsDeductible 2005
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Viewpoint Media Player
WebCyberCoach 3.2 Dell
WexTech AnswerWorks
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
YP-F1

And the beginning of the Kaspersky log is as follows...

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, January 13, 2008 1:48:34 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 13/01/2008
Kaspersky Anti-Virus database records: 510121
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 98572
Number of viruses found: 7
Number of infected objects: 44
Number of suspicious objects: 0
Duration of the scan process: 00:52:20

Infected Object Name / Virus Name / Last Action
C:\9085bc72a2d42328a8\mrt.exe._p Object is locked skipped
C:\9085bc72a2d42328a8\mrtstub.exe Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\Quarantine\20060702113511.zip Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\antiSpyware\dat\Quarantine\20060818141555.zip Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Intuit\TurboTax\TY05\TurboTax Deluxe 2005\Setup\FormsAvail.xml Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Intuit\TurboTax\TY05\TurboTax Deluxe 2005\Setup\IPPS_Federal_Report.csv Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows NT\MSFax\ActivityLog\InboxLOG.txt Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows NT\MSFax\ActivityLog\OutboxLOG.txt Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\AcroForm\MRUFormsList Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\AdobeComFnt06.lst Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Collab\OfflineDocs Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Collab\Reviews Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\JSADM.exv Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Messages\ENU\read0600win_ENUdell0060b.pdf Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Messages\ENU\read0600win_ENUdell0060c.pdf Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Messages\ENU\read0600win_ENUyhoo0010b.pdf Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Messages\ENU\read0600win_ENUyhoo0010c.pdf Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Preferences\AutoFillDefaults.dat Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Preferences\defaultHeuristics.dat Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\TMGrpPrm.sav Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\6.0\Updater\udstore.js Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\7.0\AdobeCMapFnt07.lst Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\7.0\AdobeSysFnt07.lst Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\7.0\Collab\RSS Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\7.0\JavaScripts\glob.settings.js Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\7.0\JSADM.exv Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\7.0\Preferences\AutoFillDefaults.dat Object is locked skipped
C:\Documents and Settings\Karin Arlett-Lacour\Application Data\Adobe\Acrobat\7.0\Preferences\defaultHeuristics.dat Object is locked skipped
\UsersOnline[9].htm Object is locked
 
Hi :)

I removed those other posts of Kaspersky report. Please upload Kaspersky log to http://rapidshare.com.


Let's remove Spybot and then install it again. You meantioned that had some problems with reinstalling Kaspersky Internet Security. What kind of problems?


Remove thru add/remove programs:
Spybot - Search & Destroy

Start hjt, do a system scan, check (if found):
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
03 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

Close all browser windows and click 'fix checked'.

Delete following folder if found:
C:\Program Files\Spybot - Search & Destroy


Post a fresh hjt log.
 
Kaspersky will not install because every time I begin to install the program a message pops up that says that the program has encountered an error and the computer must restart before installation. I restarted the computer and tried again and I had the same error message. The link to my file is as follows...

http://rapidshare.com/files/84103785/kas_report_11308.txt.html

And the new HJT is as follows...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:26 PM, on 1/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\MelanCrews.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Mahjong Escape\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Mahjong Escape\Images\armhelper.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 5012 bytes
 
Hi

he link to my file is as follows...

http://rapidshare.com/files/84103785...11308.txt.html
Click to expand...
Clear recycler bin (do this with all user accounts) & delete c:\QooBox folder. Those other bad findings are in system restore. We'll clean it after system is working well again.

Now the only remaining problem seems to be with Kaspersky installation, am I right? There may be some parts of Kaspersky old installation left and that could cause those errors. Let's see if Deckard's system scanner could help with this.

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
 
Thanks for the response!

The main.txt is as follows...

Deckard's System Scanner v20071014.68
Run by Melissa and Eric on 2008-01-16 15:31:00
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
118: 2008-01-16 21:31:08 UTC - RP731 - Deckard's System Scanner Restore Point
117: 2008-01-15 21:01:08 UTC - RP730 - System Checkpoint
116: 2008-01-14 21:00:03 UTC - RP729 - System Checkpoint
115: 2008-01-13 20:06:25 UTC - RP728 - ComboFix created restore point
114: 2008-01-12 20:04:09 UTC - RP727 - Removed Java 2 Runtime Environment, SE v1.4.2_03


-- First Restore Point --
1: 2008-01-12 18:07:17 UTC - RP614 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 510 MiB (512 MiB recommended).


-- HijackThis (run as Melissa and Eric.exe) ------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:32:11 PM, on 1/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Melissa and Eric\Local Settings\Temporary Internet Files\Content.IE5\01E3S1M3\dss[1].exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Melissa and Eric.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKUS\S-1-5-21-3433714153-718420305-136335591-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Karin Arlett-Lacour')
O4 - HKUS\S-1-5-21-3433714153-718420305-136335591-1006\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe (User 'Karin Arlett-Lacour')
O4 - HKUS\S-1-5-21-3433714153-718420305-136335591-1006\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Karin Arlett-Lacour')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\Mahjong Escape\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\Mahjong Escape\Images\armhelper.ocx
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bejeweled2/popcaploader_v6.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 5594 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080115-154538-189 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
backup-20080115-154538-524 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
backup-20080115-154538-969 O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 cdrbsdrv - c:\windows\system32\drivers\cdrbsdrv.sys <Not Verified; B.H.A Corporation; B's Recorder GOLD>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 bgsvcgen (B's Recorder GOLD Library General Service) - c:\windows\system32\bgsvcgen.exe <Not Verified; B.H.A Corporation; B's Recorder GOLD8>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-01-16 10:22:00 326 --a------ C:\WINDOWS\Tasks\AVG Anti-Spyware.job
2008-01-16 10:21:01 288 --a------ C:\WINDOWS\Tasks\Disk Cleanup.job
2008-01-16 09:00:00 324 --a------ C:\WINDOWS\Tasks\Spybot - Search & Destroy - Scheduled Task.job


-- Files created between 2007-12-16 and 2008-01-16 -----------------------------

2007-12-30 16:40:21 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2007-12-30 16:40:21 0 d-------- C:\Documents and Settings\Administrator\Application Data\Google
2007-12-30 16:40:20 0 dr------- C:\Documents and Settings\Administrator\Favorites
2007-12-30 16:40:20 0 d-------- C:\Documents and Settings\Administrator\Desktop
2007-12-30 16:40:20 0 d---s---- C:\Documents and Settings\Administrator\Cookies
2007-12-30 16:40:20 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2007-12-30 16:40:20 0 d-------- C:\Documents and Settings\Administrator\Application Data\Sun
2007-12-30 16:40:20 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2007-12-30 16:40:19 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2007-12-30 16:40:18 0 d--h----- C:\Documents and Settings\Administrator\Templates
2007-12-30 16:40:18 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2007-12-30 16:40:18 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2007-12-30 16:40:18 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2007-12-30 16:40:18 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2007-12-30 16:40:18 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2007-12-30 16:40:18 0 dr------- C:\Documents and Settings\Administrator\My Documents
2007-12-30 16:40:17 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2007-12-28 12:11:47 0 d-------- C:\Program Files\Kaspersky Lab
2007-12-28 12:07:35 0 d-------- C:\Program Files\RcvSystem
2007-12-28 11:30:43 0 d-------- C:\KAV
2007-12-27 13:37:54 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-12-27 13:37:49 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-12-27 12:12:40 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-12-27 12:11:42 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-12-27 11:50:43 0 dr------- C:\Documents and Settings\LocalService\Favorites
2007-12-27 11:50:05 0 d-------- C:\Documents and Settings\LocalService\Application Data\Mozilla
2007-12-24 15:40:08 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-16 07:23:09 0 d-------- C:\Documents and Settings\NetworkService\Application Data\McAfee.com Personal Firewall


-- Find3M Report ---------------------------------------------------------------

2008-01-12 14:08:09 0 d-------- C:\Program Files\Google
2008-01-12 12:14:59 0 d-------- C:\Program Files\Common Files
2008-01-09 12:49:33 0 d-------- C:\Program Files\Dl_cats
2007-12-30 11:25:15 0 d-------- C:\Program Files\Trend Micro
2007-12-28 12:35:30 0 d-------- C:\Program Files\Messenger
2007-12-28 12:02:06 0 d-------- C:\Program Files\Quicken
2007-12-27 21:13:55 0 d-------- C:\Program Files\Common Files\AOL
2007-12-27 12:29:08 0 d-------- C:\Program Files\DriveCleaner Freeware
2007-12-27 12:12:43 0 d-------- C:\Program Files\Lavasoft
2007-12-25 18:49:29 0 d-------- C:\Documents and Settings\Melissa and Eric\Application Data\AVG7
2007-12-24 16:16:58 0 d-------- C:\Program Files\BearShare
2007-12-22 11:25:14 0 d-------- C:\Program Files\Common Files\DriveCleaner Freeware
2007-12-22 11:24:58 0 d-------- C:\Program Files\QuickTime
2007-12-22 11:24:54 0 d-------- C:\Program Files\iTunes
2007-12-22 11:23:58 0 d-------- C:\Program Files\Dell Photo AIO Printer 924
2007-11-28 21:09:40 0 d-------- C:\Program Files\Sonic
2007-11-28 21:09:15 0 d-------- C:\Program Files\Common Files\Sonic Shared
2007-11-24 14:21:17 5174 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys
2007-11-18 13:51:22 0 d-------- C:\Documents and Settings\Melissa and Eric\Application Data\Mozilla


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DLCCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [06/07/2005 12:38 PM]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" []

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
America Online 9.0 Tray Icon.lnk - C:\Program Files\America Online 9.0\aoltray.exe [1/10/2006 7:18:07 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1/21/2000 2:15:54 AM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"




-- Hosts -----------------------------------------------------------------------

127.0.0.1 007guard.com
127.0.0.1 www.007guard.com
127.0.0.1 008i.com
127.0.0.1 008k.com
127.0.0.1 www.008k.com
127.0.0.1 00hq.com
127.0.0.1 www.00hq.com
127.0.0.1 010402.com
127.0.0.1 032439.com
127.0.0.1 www.032439.com

7840 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-01-16 15:32:49 ------------
 
and the extra.txt is as follows...

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Celeron(R) CPU 2.66GHz
Percentage of Memory in Use: 49%
Physical Memory (total/avail): 509.98 MiB / 259.14 MiB
Pagefile Memory (total/avail): 1246.87 MiB / 989.85 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1934.43 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 145.96 GiB total, 131.32 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD1600JB-75GVC0 - 149.01 GiB - 3 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 145.96 GiB - C:
\PARTITION2 - Unknown - 3 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

FW: Kaspersky Internet Security v7.0.0.125 (Kaspersky Lab)
AV: Kaspersky Internet Security v7.0.0.125 (Kaspersky Lab) Outdated

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Melissa and Eric\Application Data
CLASSPATH=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=ALIAS058
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Melissa and Eric
LOGONSERVER=\\ALIAS058
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\QuickTime\QTSystem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0401
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\MELISS~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\MELISS~1\LOCALS~1\Temp
USERDOMAIN=ALIAS058
USERNAME=Melissa and Eric
USERPROFILE=C:\Documents and Settings\Melissa and Eric
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Karin Arlett-Lacour (admin)
Bart (admin)
Megan (admin)
Bailey (admin)
Melissa and Eric (admin)
Administrator (new local, admin)
Guest (guest)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\mcafee.com\antivirus\uninst.exe" /PopUpMsgBox="N" /CheckMutx="N" /S
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
ABBYY FineReader 6.0 Sprint --> MsiExec.exe /I{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 6.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7646-000000000001}
Age of Mythology --> "C:\Program Files\Microsoft Games\Age of Mythology\UNINSTAL.EXE" /runtemp /addremove
AOL Coach Version 1.0(Build:20040229.1 en) --> C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe
AOL Uninstaller (Choose which Products to Remove) --> C:\Program Files\Common Files\AOL\uninstaller.exe
AOLIcon --> MsiExec.exe /I{62BD0AE0-4EB1-4BBB-8F43-B6400C8FEB2C}
AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
Blasterball 2 --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\D1A6F3FD-7B40-443F-8767-BADB25A0D222\Uninstall.exe"
CA Pest Patrol Realtime Protection --> MsiExec.exe /X{F05A5232-CE5E-4274-AB27-44EB8105898D}
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Game Console --> "C:\Program Files\WildTangent\Apps\Dell Game Console\Uninstall.exe"
Dell Media Experience --> MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
Dell Photo AIO Printer 924 --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\dlccUNST.EXE -NOLICENSE
Digital Content Portal --> MsiExec.exe /I{6D5FCA42-1486-4E32-AFE8-1B7E2AA59D33}
DriveCleaner Freeware 1.0.111.0 --> "C:\Program Files\DriveCleaner Freeware\pv.exe"
EarthLink setup files --> MsiExec.exe /X{728278A1-0BB7-45E4-AC5E-91D7C0FD1EDE}
EducateU --> MsiExec.exe /I{A683A2C0-821C-486F-858C-FA634DB5E864}
Express Rip Uninstall --> C:\Program Files\NCH Swift Sound\ExpressRip\uninst.exe
Free Solitaire --> "C:\Program Files\FreeSolitaire\unins000.exe"
Get High Speed Internet! --> MsiExec.exe /I{7A3F0566-5E05-4919-9C98-456F6B5CF831}
Google AFE --> regsvr32 /u /s "c:\Program Files\GoogleAFE\GoogleAE.dll"
Google Toolbar for Firefox --> MsiExec.exe /X{2CCBABCB-6427-4A55-B091-49864623C43F}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Format SDK (KB902344) --> "C:\WINDOWS\$NtUninstallKB902344$\spuninst\spuninst.exe"
ImageMixer VCD/DVD2 for OLYMPUS --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F51A0CA-2BDD-474E-BB90-C7FA8EA78F52}\Setup.exe" -l0x9 UNINSTALL
Intel(R) 537EP V9x DF PCI Modem --> rundll32 IntelCci.dll,iSMUninstallation "Intel(R) 537EP V9x DF PCI Modem"
Intel(R) Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Intel(R) PRO Network Adapters and Drivers --> Prounstl.exe
Intel(R) PROSet for Wired Connections --> MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}
iPod for Windows 2006-03-23 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{2070F79D-46BC-4EEA-8F02-9B4DCABAE7CB} /l1033
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{59C4F14F-7590-45FC-BE9F-A67AB3590709} /l1033
Jasc Paint Shop Photo Album 5 --> MsiExec.exe /I{4192EAC0-6B36-4723-B216-D0E86E7757AC}
Jasc Paint Shop Pro Studio, Dell Editon --> MsiExec.exe /I{78C496B9-5A6B-4692-8C2E-AFFFC34E4961}
Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
Logitech QuickCam --> MsiExec.exe /I{77E70C3C-DBB9-4C47-8663-1E1F81FEC623}
Mahjong Escape --> C:\Program Files\Mahjong Escape\uninstall.exe
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office 2000 SR-1 Professional --> MsiExec.exe /I{00010409-78E1-11D2-B60F-006097C998E7}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Modem Event Monitor --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Mozilla Firefox (2.0.0.4) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Musicmatch® Jukebox --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{85D3CC30-8859-481A-9654-FD9B74310BEF}\setup.exe" -l0x9 -uninst
Network Play System (Patching) --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Electronic Arts\Network Play System\NPSPatch.isu"
NetZeroInstallers --> MsiExec.exe /X{352310C3-E46B-42D3-8F32-54721FDD72D9}
Photo Click --> MsiExec.exe /I{6E179C77-7335-458D-9537-4F4EAC0181ED}
PowerDVD 5.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
Quicken 2006 --> MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{929408E6-D265-4174-805F-81D1D914E2A4} /l1033
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Safety and Security Center Uninstaller --> C:\Program Files\Common Files\AOL\uninstaller.exe
Samsung Music Studio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1EC4CE9D-EAEE-4DA1-AB8D-9E6B7FED6742}\Setup.exe" -l0x9
SBC Yahoo! Applications --> C:\PROGRA~1\Yahoo!\common\uninstall.exe
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Switch Uninstall --> C:\Program Files\NCH Swift Sound\Switch\uninst.exe
TG Elementary and Intermediate Algebra 3e --> C:\WINDOWS\unvise32.exe C:\Program Files\TG Elementary and Intermediate Algebra 3e\uninstal.log
The Sims Superstar --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1A7F8DF6-5A3E-4CDF-BC82-BE26B407E21B}\setup.exe" -l0009
TurboTax Deluxe 2005 --> C:\Program Files\TurboTax\Deluxe 2005\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2005\Uninstall.log" -NoGui
TurboTax ItsDeductible 2005 --> MsiExec.exe /X{2E7595EC-4FB1-4E29-93D4-9083C8A9B107}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
WexTech AnswerWorks --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}\SETUP.EXE" -l0x9 -eliminate
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
YP-F1 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{39F8D2F6-7755-40DE-A21F-D47B97164CE6}\Setup.exe" -l0x9


-- Application Event Log -------------------------------------------------------

Event Record #/Type54831 / Warning
Event Submitted/Written: 01/13/2008 04:34:33 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{00010409-78E1-11D2-B60F-006097C998E7}', feature 'WordUserData', component '{8ADD2C93-C8B7-11D1-9C67-0000F81F1B38}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\UserData' does not exist.

Event Record #/Type54829 / Warning
Event Submitted/Written: 01/13/2008 04:34:30 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{00010409-78E1-11D2-B60F-006097C998E7}', feature 'OfficeUserData', component '{C9AF9050-C8BE-11D1-9C67-0000F81F1B38}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\UserData' does not exist.

Event Record #/Type54826 / Error
Event Submitted/Written: 01/13/2008 02:00:40 PM
Event ID/Source: 10005 / MsiInstaller
Event Description:
Product: Kaspersky Internet Security 7.0 -- You must restart your computer before proceeding with the installation.

Event Record #/Type54822 / Error
Event Submitted/Written: 01/13/2008 01:54:44 PM
Event ID/Source: 10005 / MsiInstaller
Event Description:
Product: Kaspersky Internet Security 7.0 -- You must restart your computer before proceeding with the installation.

Event Record #/Type54819 / Warning
Event Submitted/Written: 01/13/2008 01:27:47 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{00010409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles' failed during request for component '{7AB02DE0-B463-11D1-96C4-0080C728108A}'



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type59722 / Warning
Event Submitted/Written: 01/16/2008 05:18:36 AM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type59701 / Warning
Event Submitted/Written: 01/14/2008 03:35:38 AM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type59664 / Warning
Event Submitted/Written: 01/13/2008 03:47:45 AM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type59645 / Error
Event Submitted/Written: 01/12/2008 02:04:49 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type59642 / Error
Event Submitted/Written: 01/12/2008 02:04:49 PM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126



-- End of Deckard's System Scanner: finished at 2008-01-16 15:32:49 ------------
 
Hi


Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Delete following folders (Does c:\KAV contain your install packet? If yes, don't delete it then):
C:\Program Files\Kaspersky Lab
C:\KAV
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
C:\WINDOWS\system32\Kaspersky Lab
C:\Program Files\DriveCleaner Freeware
C:\Program Files\Common Files\DriveCleaner Freeware


Start hjt. Open the misc tools section -> Open uninstall manager..

There highlight DriveCleaner Freeware 1.0.111.0 and click 'Delete this entry' (click 'yes' if asked). Close hjt.


Open regedit (start-run- type in regedit and click OK) and navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

There, you should find a key similar to "avp_post_uninstall". Delete it and try to install Kaspersky again.
 
Great! :)


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



We need to re hide system files. To do so, please follow the steps below:
  1. Double-click My Computer.
  2. Click the Tools menu, and then click Folder Options.
  3. Click the View tab.
  4. Put a check by
    Hide file extensions for known file types.
  5. Under the
    Hidden files
    folder, select
    Show hidden files and folders.
  6. Check
    Hide protected operating system files.
  7. Click Apply, and then click OK.


Next we remove all used tools.

Please download OTMoveIt and save it to desktop.
  • Double-click OTMoveIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    SpywareBlaster tutorial
  • Download iespyad
    It puts many bad webpages on your restricted zones list. This means that you can still view the
    bad
    webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
    If you need help understanding how it works, there is a tutorial here
    Download it here
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
I have not done all of that yet because I did a full computer scan with Kaspersky and it detected 34 threats. One was detected when I did a rootkit scan. The rootkit scan found "virusHeur.Invader(modification)" and the full computer scan detected 33 Virtumonde afflicted files in the system restore (under system volume information). I did neutralize the files but last time that I went throught the detection and neutralization process I eventually lost access to Kaspersky and Spybot. Should I proceed with the directions you gave in the previous post?
 
Those in system restore will be cleaned when system restore is reseted. Reseting is included into my instructions in previous post. :)

Do you have more detailed description of rootkit scanner founding (maybe it's log or something)?
 
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