Unable to connect to internet

[sickofvirus]

When I tried to run the combofix its complaining that I am running AVG and Norton AV. However, I don't see them in the task manager running, Is it ok to continue?

 

[little eagle]

Yes :bigthumb:

 

[sickofvirus]

Here's the log from the combo-fix

 

[little eagle]

Open notepad and copy/paste the text in the codebox below into it:

File::
c:\windows\system32\lvci11901262.dll

Save this as Save this as "CFScript"

Referring to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.

 

[sickofvirus]

Here are the logs.

 

[little eagle]

Close all programs leaving only HijackThis running. Place a check against each of the following,
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?T...=Q405&bd=pavilion&pf=desktop&parm1=seconduser
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
O2 - BHO: (no name) - {500BCA15-57A7-4eaf-8143-8C619470B13D} - (no file)
Click on Fix Checked when finished and exit HijackThis.

 

[little eagle]

Not sure there is anything else I can do here.

 

[sickofvirus]

Ran the HijackThis as you said. So you think all malware issues are cleaned up?

 

[little eagle]

Yes There is one thing I'd like you to try.

1.) Download WinsockFix.zip. (by: Option^Explicit)
2.) UnZip WinsockFix.zip (Pay close attention to where the file is extracted to.)
3.) Run WinsockFix.exe.
4.) Click the Fix button.

This program will clean up your TCP/IP connection and rebuild the database.
After the program is complete, reboot and let me know if you can connect to the internet.

 

[sickofvirus]

Tried the winsock.exe, that didn't fix the problem. Still can't connect. I've opened a thread in whatthetech.com as you suggested. Waiting for a volunteer to respond to my thread.