Unable to resolve trojan virtumonde.sci
- Thread starter Tom Bl
- Start date
- Status
Response 7-25-11
While I haven't had a lot of time to use it yet, I can say 'So far So good.' The PC is certainly running much better than when we began.
I previously had trouble with some of the routine functions in Nero 9. I submitted info to their EMail support. After some delay they responded that they want me to re-install Nero 9. So I'll be doing that soon, and following whatever instructions they send me.
If there's no longer a need for it I would like to change the Windows XP feature that brings up a screen with options to load Windows every time it starts. Can you give me directions?
Does the last scan I sent show you that the issue we started with is resolved? When it's resolved I will want to proceed with a new backup of the system with Norton Ghost.
Thank you
While I haven't had a lot of time to use it yet, I can say 'So far So good.' The PC is certainly running much better than when we began.
I previously had trouble with some of the routine functions in Nero 9. I submitted info to their EMail support. After some delay they responded that they want me to re-install Nero 9. So I'll be doing that soon, and following whatever instructions they send me.
If there's no longer a need for it I would like to change the Windows XP feature that brings up a screen with options to load Windows every time it starts. Can you give me directions?
Does the last scan I sent show you that the issue we started with is resolved? When it's resolved I will want to proceed with a new backup of the system with Norton Ghost.
Thank you
Reply 7-26-11
I believe this started when I followed the instruction to install the Microsoft Windows Recovery Console. If the computer is now clean it would probably be good to remove this and have a little faster startup. Or is there some advantage to me to having this installed?
I believe this started when I followed the instruction to install the Microsoft Windows Recovery Console. If the computer is now clean it would probably be good to remove this and have a little faster startup. Or is there some advantage to me to having this installed?
ken545
Emeritus-Security Expert
It can be uninstalled but it would come in handy if you had a boot up problem and needed it, but your call to remove it or not.
If this is done incorrectly you can make your system unbootable, if you need help with this I can link you to a windows forum for help
http://www.microsoft.com/resources/...s/en-us/recovery_delete_console.mspx?mfr=true
Just join this forum and post here for help with it , these guys are top notch and can help you remove it
http://forums.whatthetech.com/index.php?showforum=119
Let me know how it went
If this is done incorrectly you can make your system unbootable, if you need help with this I can link you to a windows forum for help
http://www.microsoft.com/resources/...s/en-us/recovery_delete_console.mspx?mfr=true
Just join this forum and post here for help with it , these guys are top notch and can help you remove it
http://forums.whatthetech.com/index.php?showforum=119
Let me know how it went
Reply 7-26-11
I'm going to leave Recovery Console in place for now.
I had another problem on trying to use Windows Explorer to routinely navigate to a folder where I accessed "My Computer." It stalled with the error message "My Computer (not responding)" I selected "end now." After a few minutes everything appeared to come back and I was able to get to the folder (to view a .pdf file). I can't say that this is a virus, but it appears something is not back the way it should be.
I'm going to leave Recovery Console in place for now.
I had another problem on trying to use Windows Explorer to routinely navigate to a folder where I accessed "My Computer." It stalled with the error message "My Computer (not responding)" I selected "end now." After a few minutes everything appeared to come back and I was able to get to the folder (to view a .pdf file). I can't say that this is a virus, but it appears something is not back the way it should be.
ken545
Emeritus-Security Expert
Why dont you post at the windows forum that I linked you to, your system may just need some programs you dont use uninstalled, start up entries disabled that you dont need, it sounds like a windows problem and we just do malware removal on this forum.
Link them to this thread so they can see what we have done , I will find you over there and follow along and see how its going
Link them to this thread so they can see what we have done , I will find you over there and follow along and see how its going
OK - I posted it here:
http://forums.whatthetech.com/index.php?showtopic=119691
Do we need to keep this forum topic alive, or does it need to expire at the end of 3 days?
- Status