Unable to run Spybot search and destroy

[crazeemomma]

I have been infected with a bunch of malware. I was finally able to get rid of most of it and revert to my last known good configuration. I used Norman malware cleaner to do this as I could not get spybot or malwarebytes to run. The popups have quit, but I still have an audio that pops up, the computer still freezes up and it will not run Search and Destroy. I have uninstalled and reinstalled with no luck. Not sure where to go from here. Please advise.

Thanks for all you do!

 

[Blade81]

Hi there,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab and then scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

 

[Blade81]

Due to inactivity, this thread will now be closed.

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