Unknown Malware - SpyBot won't start...

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.... and the latest hjt log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:59:55 PM, on 3/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\csrss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
E:\Program Files\McAfee.com\Agent\mcagent.exe
E:\Program Files\ThreatFire\TFTray.exe
E:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
E:\Program Files\Logitech\MouseWare\system\em_exec.exe
E:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
e:\program files\common files\mcafee\mna\mcnasvc.exe
e:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
E:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
E:\Program Files\McAfee\MPF\MPFSrv.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\ThreatFire\TFService.exe
E:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
E:\WINDOWS\System32\alg.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Windows Live\Messenger\usnsvc.exe
E:\WINDOWS\system32\wuauclt.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://******
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - E:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "E:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [McENUI] E:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [mcagent_exe] "E:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ThreatFire] E:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [Yahoo! Pager] E:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "E:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] E:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: AutorunsDisabled
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Web Entry - {B4E30F61-16D9-11D3-85D1-005004229569} - E:\lotus\org6\organize\bandobjs.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: e:\windows\system32\nwprovau.dll
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {5852F5ED-8BF4-11D4-A245-0080C6F74284} (isInstalled Class) - http://javadl-esd.sun.com/update/1.4.2/jinstall-1_4_2_10-windows-i586.cab
O16 - DPF: {C84FC09C-C258-44C2-B2BE-F31D1EFB2703} (bCentral Photo Upload Tool) - http://commerce.bcentral.com/catalognet/PhotoUpload/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - E:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - e:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - E:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - e:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - E:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - E:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: ThreatFire - PC Tools - E:\Program Files\ThreatFire\TFService.exe
O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

--
End of file - 6504 bytes
 
One last thing... I'll be shutting down for the evening, so we'll touch base tomorrow. Thanks so much for your time today... I hope we're on the right track!

Cheers,

Michael
 
I need a report from you at this point. How is the computer running? Any malware issues at all?

Thanks
 
pskelley said:
I need a report from you at this point. How is the computer running? Any malware issues at all?

Thanks
Click to expand...

Hi Phil,

My apologies for taking so long to get back...

The computer doesn't have "much" of the symptoms that I described before.

However, here are a few things that I'm seeing:

1) I am seeing a short glimpse of what looks to be a boot menu, right after the BIOS loads, but before the Windows XP loading screen. It looks similar to the safe mode menu, but I only get about 1/2 second to view it, so I cannot tell. The machine then seems to boot normal with no input from me.

2) I was installing the Comodo firewall, and prior to installation, it ran a scan and found something called "f3initialsetup1.0.0.6.inf" in the "Downloaded Program Files" directory. I had Comodo remove it. (that's the only thing Comodo found.)

and lastly (this is as far as I've got)

3) Immediately after installing Comodo firewall and rebooting, it blocked an attempt for the "system" (system.exe ??) to allow a connection from IP 192.168.254.2 . This was right after boot up with nothing running. I checked the IP and it seems to be from California : http://ws.arin.net/whois/?queryinput=192.168.254.2

My tasks now are to remove and/or update the outdated software that you suggested.

Should I be running additional scans using MBAM, Spybot, etc, etc?

Thanks again for your help!!
 
1) I have that myself on two Dells, are you sure you just did not notice it before?

2) Can't help with Comodo, don't use it and never have.
http://forums.comodo.com/ <<< free forum

3) I would say that is what a firewall is supposed to do? The security programs I run block attempts to access my computer.

Let's see if we can wrap up and see what happens.

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

CF_Cleanup.png


Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, update it and run it once a month or so)

Update mcafee and scan the system, to be sure it is running right and scanning clean. If you have problems with the program, contact tech support for instructions.

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx
 
Hi again Phil,

Removed combofix, cleaned sys. restore, rebooted, update and ran MBAM (all clear! :D)

Will run McAfee in the morning.

I've already updated and/or removed the outdated and usafe programs you listed.

I think at this point we're good to go.

Many, many thanks for your time and trouble!

Cheers,

Michael
 
OK, all seems OK with the exception of some slowness now and then. I'm pretty sure there are some corrupted files as a result of the infection, but nothing critical.

However, I've run McAfee several times today and it keeps finding the file "DE21.exe" and it cannot be completely removed. I've restarted and rescanned as McAfee suggests, but it's still there.

The file is located in e:/recycler/(insert a very long series of hyphenated numbers here)/DE21.exe .

Any suggestions?

Thanks,

Michael
 
The file is located in e:/recycler/(insert a very long series of hyphenated numbers here)/DE21.exe .
Click to expand...
This should be thre Recycle Bin on the Desktop. Delete anything in it. If not, then e:\ should not be hidden files, navigate to that file in red and manually delete it:
e:/recycler/(insert a very long series of hyphenated numbers here)/DE21.exe
(Recycle Bin is protected and must be cleaned manually, programs may see it but Windows will not let them clean it)

For possible corrupted/missing files, run System File Checker:
http://dwightblackburn.com/winxp/

For slowness, have a look at this information:
http://www.netsquirrel.com/msconfig/msconfig_xp.html
http://www.malwareremoval.com/tutorials/runningslowly.php
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/atwork/getstarted/speed.mspx
 
That did it!

All scans clear now.

Thanks again for your time and trouble, and for the information provided.

Kudos to you and the rest of the staff/help here at safer networking!

Cheers,

Michael

:oreo::oreo::oreo::oreo::oreo:
 
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