Virtumonde and I am computer illiterate - HELP!

Have had a couple of pop ups, but not bad.
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Your log looks clean, what pop ups are you talking about?? Write them down and let me know. You should be getting none. We can dig deeper if we have to.

Ken
 
I haven't had one pop up in a bit. I don't remember what it was, but it was one of those that has lots of flashing lights. I will write it down if I see it again.

I rebooted and ran S&D again to just see. I got 4 items (none of which were Virtumonde) and all were able to be removed. Should I worry about that?

Also, what do you recommend I do now to keep it clean? I have sbc yahoo online protection. What else?

My husband plays online poker quite a bit and I have recently been informed that this makes us vulnerable. What can I do?

Thanks again Ken. You have been more than helpful to me.

Jill
 
Good Morning Jill,

My husband plays online poker quite a bit and I have recently been informed that this makes us vulnerable. What can I do?
Click to expand...
This sometimes but not always can be a problem depending on the site. I didn't see anything on your log related to this.


Do this..

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Reboot your computer


Turn ON System Restore.

  • Right-click My Computer.
  • ClickProperties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Create a new Restore Point <-- Very Important

  • Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
    You need to go into the Control Panel and switch to Catagory View to be able to Create a New Restore Point
System Restore Tutorial <-- If you need it





Here are some free programs to install, don't leave home without them
  • Spybot Search and Destroy 1.4
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.

  • Spyware Blaster It will prevent most spyware from ever being installed.
  • Spyware Guard It offers realtime protection from spyware installation attempts.
  • Win Patrol This program will warn you when any changes are being made to your system and give
    you the option to deny the change.
  • IE-Spyad
    IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads
    (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 2.0 It has more features and is a lot more secure than IE. It is a very easy and
    painless download and install, it will no way interfere with IE, you can use them both.
  • Zone Alarm Here is a free Firewall from Zone Labs, I
    wouldn't access the internet without it.

Its been a pleasure helping you, stay safe.

Safe Surfn
Ken
 
I tried to do the system restore, but I didn't see it in my options in my computer. This used to be my work-from-home comp and they let me keep it so it is pretty outdated. Where else should I look?

Sorry...I know you thought you were done with me:(

Thanks again,
Jill
 
:oops:
Forgot you had Win 2000 and I believe it does not have that feature.

Sooooooooo your good to go :bigthumb::bigthumb:

Ken
 
Thanks again - really...thanks a ton. When my friend told me to post here to get help I was worried it would go over my head, but you were great!

Have a great day!
Jill
 
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