Virtumonde and more?

[plentitude]

Thanks in advance for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:53:08 PM, on 7/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClic...WX&textField1=38.0374&textField2=-78.4857&e=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: nqgpedlr - {0BE5A488-6C2A-45F3-A464-DEC2E7575253} - C:\WINDOWS\nqgpedlr.dll (file missing)
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [e4398a89] rundll32.exe "C:\WINDOWS\system32\hqbamruy.dll",b
O4 - HKCU\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Virtual Assistant.lnk = C:\Program Files\Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\ibmegath.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\AcpControl.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O21 - SSODL: axrfgvek - {15DD1E07-9CB4-4F88-A488-DEAFEEA320B1} - C:\WINDOWS\axrfgvek.dll (file missing)
O21 - SSODL: okmdepgb - {266217D4-E323-4073-966B-5DE075B19619} - C:\WINDOWS\okmdepgb.dll (file missing)
O21 - SSODL: UnknownSun - {77639960-cdcf-4364-9a5f-58ca0f5a7998} - C:\WINDOWS\Resources\UnknownSun.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 6191 bytes

 

[peku006]

Welcome to the Safer Networking. My name is peku006. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research. Please be patient and I'd be grateful if you would note the following:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic. Please stay at one forum for help.
3. Please continue reading posts until I give the All Clear. It is important to note this, as a clean looking HijackThis is not always a sign your system is clean.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

 

[plentitude]

Thank you, peku. I'm giving you an updated log, as I think more stuff may have gotten in since my original post. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:48 AM, on 7/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\explorer.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClic...WX&textField1=38.0374&textField2=-78.4857&e=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: nqgpedlr - {0BE5A488-6C2A-45F3-A464-DEC2E7575253} - C:\WINDOWS\nqgpedlr.dll (file missing)
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCPrivacyCleaner] C:\Program Files\PCPrivacyCleaner\pcpc.exe
O4 - HKLM\..\Run: [e4398a89] rundll32.exe "C:\WINDOWS\system32\reixpwxr.dll",b
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA8879] command /c del "C:\WINDOWS\system32\geBrsRIA.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC614] cmd /c del "C:\WINDOWS\system32\geBrsRIA.dll_old"
O4 - HKCU\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Virtual Assistant.lnk = C:\Program Files\Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\ibmegath.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\AcpControl.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O21 - SSODL: axrfgvek - {15DD1E07-9CB4-4F88-A488-DEAFEEA320B1} - C:\WINDOWS\axrfgvek.dll (file missing)
O21 - SSODL: okmdepgb - {266217D4-E323-4073-966B-5DE075B19619} - C:\WINDOWS\okmdepgb.dll (file missing)
O21 - SSODL: UnknownSun - {77639960-cdcf-4364-9a5f-58ca0f5a7998} - C:\WINDOWS\Resources\UnknownSun.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 6669 bytes

 

[peku006]

Hi plentitude

This is a fairly long instruction, but you can do it. Just take it one step at a time. If there is any step where you need help, please post back and ask.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible.
Some steps will require you to use Safe Mode and you will not have access to this page.

1 - rename hijackthis

There is probably an infection which is hiding part of the HijackThis log because it's called hijackthis.exe.
Please rename hijackthis.exe to plentitude.exe

Using Windows Explorer, click on Tools > Folder Options > View tab
Scroll down and UNtick 'Hide extensions for known file types' OK
Then, in Windows Explorer, navigate to: C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
Right-click on HijackThis.exe & select Rename to plentitude.exe
after you have renamed hijackthis right click on it and create a new shortcut and put it on your desktop

2- SDFix

• Download SDFix and save it to your Desktop.
  
  Double click SDFix.exe and it will extract the files to %systemdrive%
  (Drive that contains the Windows Directory, typically C:\SDFix)

3 - Boot into Safe Mode

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

4 - Run SDFix

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load he SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).

5- Disable SpywareGuard

1. Right click on the SpywareGuard icon (it's a red SG icon near the clock)
2. Click on File > Exit.
3. You will be prompted. Click Yes.
4. SpywareGuard will now exit.
5. It will re-enable itself when your computer restarts next time.

6 - Download and Run VundoFix
Please download VundoFix.exe by Atribune save it to your desktop.

• Double click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Fix Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• A log will be saved here: C:\vundofix.txt

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

If you receive this error - "Run-time error '339': Component 'comdlg32.ocx' or one its dependencies not correctly registered: a file is missing or invalid" , please download this file and save it to your desktop.

• Right click on Comdlg32.zip and select Extract All....
• Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
• On the text box above the Browse button, copy and paste in C:\Windows\system32.
• Click OK.
• Uncheck (untick) the Show extracted files box and click Finish.
• Click on Start > Run and copy and paste in the following into the Run box:
  
  REGSVR32 C:\Windows\system32\comdlg32.ocx
  
• Press Enter.
• You should receive this message - DllRegisterServer in C:\Windows\system32\comdlg32.ocx succeeded.
• Click OK and restart your computer. Then try running VundoFix again.

7- uninstall list

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

8 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

9 - Status Check
Please reply with

1. the SDFix.Report.txt (C:\SDFix\report.txt)
2. the vundofix.txt (C:\vundofix.txt)
3. the uninstall list
4. a fresh HijackThis log
description of any problems you are having with your PC

Thanks peku006

 

[plentitude]

Windows explorer?

peku, when I open tools at the top of the screen, there is no folder option, but I think where it is supposed to say that it says 'spybot search and destroy configuration.' I didn't try to open that.

 

[peku006]

Hi plentitude
Do you have problem with renaming hijackthis

please do the following

Rename HijackThis.exe to plentitude.exe by doing the following;

• Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to C:\Program Files\Trend Micro\HijackThis.exe
• Right-click on the HijackThis.exe
• Choose from the pull-down menu; "Rename"
• And now Rename HijackThis.exe to plentitude.exe

Thanks pek006

 

[plentitude]

OK, peku, I renamed it.

Before I go on, is it ok to use the old SDFix program I loaded the last time I was helped here?

 

[peku006]

Hi plentitude

No

Please delete your old version of SDFix and download new version

Thanks peku006

 

[plentitude]

peku, I can open my control panel, but my program list won't populate.

 

[plentitude]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:31:30 PM, on 7/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\plentitude.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClic...WX&textField1=38.0374&textField2=-78.4857&e=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {15FD43D9-16D5-487D-9F0C-F7397BDA0BE8} - C:\WINDOWS\system32\ljJDWmMF.dll (file missing)
O2 - BHO: 778670 helper - {1B12F639-CBA9-45DD-89FE-9FA7D4340716} - (no file)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {65ABFD5E-E3A1-475B-BC94-F6A912198AB1} - C:\WINDOWS\system32\geBrsRIA.dll (file missing)
O2 - BHO: (no name) - {9E517F21-B852-48AB-B9F4-95C6EDD88CD7} - C:\WINDOWS\system32\vtUnoLDu.dll (file missing)
O2 - BHO: (no name) - {A23AD928-6CD7-4177-8EFB-FF0D249B7AF5} - C:\WINDOWS\system32\byXNfEwv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {AE99EB12-A2D7-42D7-8BC2-754431199E2F} - C:\WINDOWS\system32\geBrqopN.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: nqgpedlr - {0BE5A488-6C2A-45F3-A464-DEC2E7575253} - C:\WINDOWS\nqgpedlr.dll (file missing)
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCPrivacyCleaner] C:\Program Files\PCPrivacyCleaner\pcpc.exe
O4 - HKLM\..\Run: [e4398a89] rundll32.exe "C:\WINDOWS\system32\wuemhowv.dll",b
O4 - HKCU\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-21-1095911662-1338985110-4002056058-1007\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe (User 'Zachary Hunsberger')
O4 - HKUS\S-1-5-21-1095911662-1338985110-4002056058-1007\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Zachary Hunsberger')
O4 - HKUS\S-1-5-21-1095911662-1338985110-4002056058-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Zachary Hunsberger')
O4 - HKUS\S-1-5-21-1095911662-1338985110-4002056058-1007\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Zachary Hunsberger')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Virtual Assistant.lnk = C:\Program Files\Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\ibmegath.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\AcpControl.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O20 - Winlogon Notify: geBrqopN - C:\WINDOWS\SYSTEM32\geBrqopN.dll
O21 - SSODL: axrfgvek - {15DD1E07-9CB4-4F88-A488-DEAFEEA320B1} - C:\WINDOWS\axrfgvek.dll (file missing)
O21 - SSODL: okmdepgb - {266217D4-E323-4073-966B-5DE075B19619} - C:\WINDOWS\okmdepgb.dll (file missing)
O21 - SSODL: UnknownSun - {77639960-cdcf-4364-9a5f-58ca0f5a7998} - C:\WINDOWS\Resources\UnknownSun.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 8532 bytes

 

[plentitude]

Since I can't get my add/remove list to load, I can't delete my old SDFix...what do you want me to do?

Also, last night when I tried to run Spybot, it was loading verrrrrrry slowly. Then when I left it running, and went to bed, it had hardly scanned anything all night. What a mess.

Thanks for your patience.

 

[peku006]

Hi plentitude

I need those logs also
SDFix.Report.txt
vundofix.txt
uninstall list

Please follow my steps in the right order

Thanks peku006

 

[plentitude]

peku, my "currently installed programs" list won't load, so I can't delete my old SDFix program.

Is there another way for me to delete my old SDFix, or should I just load the new SDFix?

 

[peku006]

Hi plentitude

Is there another way for me to delete my old SDFix

Yes, simply delete it

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete this folder

C:\SDFix

after that....... download new version

Thanks peku006

 

[plentitude]

SDFix: Version 1.204
Run by D on Thu 07/10/2008 at 03:38 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\DOCUME~1\DEBORA~1\Desktop\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File
Restoring Default HomePage Value
Restoring Default Desktop Components Value

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\geBrqopN.dll - Deleted
C:\Documents and Settings\All Users\Start Menu\Programs\PCPrivacyCleaner\PCPrivacyCleaner.lnk - Deleted
C:\Documents and Settings\All Users\Start Menu\Programs\PCPrivacyCleaner\Uninstall PCPrivacyCleaner.lnk - Deleted
C:\WINDOWS\kgqfwelteax.dll - Deleted
C:\Documents and Settings\D\Desktop\PCPrivacyCleaner.lnk - Deleted
C:\WINDOWS\mrvtdpqe.exe - Deleted
C:\WINDOWS\system32\778670\778670.dll - Deleted



Folder C:\Documents and Settings\All Users\Start Menu\Programs\PCPrivacyCleaner - Removed
Folder C:\Program Files\PCPrivacyCleaner - Removed
Folder C:\WINDOWS\system32\778670 - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-10 15:51:25
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019"
"C:\\Program Files\\Support.com\\Bin\\tgcmd.exe"="C:\\Program Files\\Support.com\\Bin\\tgcmd.exe:*isabled:Support.com Scheduler and Command Dispatcher"
"C:\\WINDOWS\\system32\\LEXPPS.EXE"="C:\\WINDOWS\\system32\\LEXPPS.EXE:*isabled:LEXPPS.EXE"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*isabled:Internet Explorer"
"C:\\IBMTOOLS\\Updater\\jre\\bin\\javaw.exe"="C:\\IBMTOOLS\\Updater\\jre\\bin\\javaw.exe:*isabled:javaw"
"C:\\Program Files\\EA SPORTS\\NASCAR Thunder TM 2004\\NASCAR_Thunder_2004.exe"="C:\\Program Files\\EA SPORTS\\NASCAR Thunder TM 2004\\NASCAR_Thunder_2004.exe:*:Enabled:NASCAR Thunder TM 2004"
"D:\\NASCAR_Thunder_2004.exe"="D:\\NASCAR_Thunder_2004.exe:*:Enabled:NASCAR Thunder TM 2004"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000"
"C:\\Program Files\\TurboTax\\Basic 2006\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Basic 2006\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Basic 2006\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Basic 2006\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\Program Files\\TurboTax\\Basic 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Basic 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Basic 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Basic 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\DOCUME~1\DEBORA~1\Desktop\SDFix\backups\backups.zip

Files with Hidden Attributes :

Tue 15 Mar 2005 218 A..H. --- "C:\WINDOWS\aczynraa.dll"
Mon 28 Jan 2008 1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 28 Jan 2008 2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Mon 17 Jan 2005 106 A..H. --- "C:\WINDOWS\system32\djc.dll"
Wed 3 Jan 2007 475 A.SH. --- "C:\WINDOWS\system32\mfqi.dll"
Wed 23 May 2007 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 5 Oct 2006 32,768 ...H. --- "C:\Documents and Settings\Z\My Documents\~WRL0944.tmp"
Wed 28 Jan 2004 35,328 ...H. --- "C:\Documents and Settings\Z\My Documents\~WRL1446.tmp"
Thu 5 Oct 2006 32,768 ...H. --- "C:\Documents and Settings\Z\My Documents\~WRL1639.tmp"
Fri 31 Aug 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Sun 27 May 2007 77,401 ...HR --- "C:\WINDOWS\system32\drivers\etc\Hosts.bak"
Tue 24 Apr 2007 6,358 A..H. --- "C:\Documents and Settings\D\Application Data\Microsoft\Office\Shortcut Bar\Off428.tmp"
Mon 21 Jan 2008 6,358 A..H. --- "C:\Documents and Settings\W\Application Data\Microsoft\Office\Shortcut Bar\OffD.tmp"
Sun 28 Sep 2003 8,246 A..H. --- "C:\Documents and Settings\W\Application Data\Microsoft\Office\Shortcut Bar\OffDh.tmp"
Sun 28 Sep 2003 8,246 A..H. --- "C:\Documents and Settings\W\Application Data\Microsoft\Office\Shortcut Bar\OffDs.tmp"
Fri 27 Apr 2007 6,838 A..H. --- "C:\Documents and Settings\Z\Application Data\Microsoft\Office\Shortcut Bar\Off2A0.tmp"

Finished!






VundoFix V7.0.6

Scan started at 4:07:07 PM 7/10/2008

Listing files found while scanning....

C:\Windows\system32\byXNfEwv.dll
C:\Windows\system32\vwEfNXyb.ini
C:\Windows\system32\vwEfNXyb.ini2




Access IBM Cleanup Utility
Access IBM Message Center
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
AnswerWorks 4.0 Runtime - English
Apple Mobile Device Support
Apple Software Update
CCleaner (remove only)
Chessmaster 9000
Conexant SoftK56 Data Fax
FaxTools
FinePixViewer Resource
FinePixViewer Ver.5.2
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
IBM 32-bit Runtime Environment for Java 2, v1.4.0
IBM Access Support
IBM Access Support - Local Content Pack
ImageMixer VCD for FinePix
ImageMixer VCD2 LE for FinePix
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet
InterVideo WinDVD
ItsDeductible Express
iTunes
Kaspersky Internet Security 7.0
Kaspersky Internet Security 7.0
Kaspersky Online Scanner
Lexmark 5200 Series
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Interactive Training
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2003
Microsoft Office XP Small Business
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
NCLEX-RN Review
NoAdware v5.0
PC-Doctor for Windows
PCFriendly
QuickTime
RAW FILE CONVERTER LE
RealPlayer
Rhapsody Player Engine
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Shockwave
Sonic Update Manager
SoundMAX
Spybot - Search & Destroy
SpywareBlaster 4.1
SpywareGuard v2.2
Support.com Software
The Sims 2
TurboTax Basic 2006
TurboTax Basic 2007
TurboTax ItsDeductible 2005
TurboTax ItsDeductible 2006
ubi.com
Unlocker 1.8.6
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Virtual Assistant
WexTech AnswerWorks
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2



ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:39:23 PM, on 7/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\plentitude.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forecast.weather.gov/MapClic...WX&textField1=38.0374&textField2=-78.4857&e=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: (no name) - {15FD43D9-16D5-487D-9F0C-F7397BDA0BE8} - C:\WINDOWS\system32\ljJDWmMF.dll (file missing)
O2 - BHO: {253d011b-57c9-f80a-1bc4-6edb621559a2} - {2a955126-bde6-4cb1-a08f-9c75b110d352} - C:\WINDOWS\system32\nlcyzl.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {65ABFD5E-E3A1-475B-BC94-F6A912198AB1} - C:\WINDOWS\system32\geBrsRIA.dll (file missing)
O2 - BHO: (no name) - {7E6DBBD3-6458-4E50-92E8-B94EBF722725} - C:\WINDOWS\system32\byXNfEwv.dll (file missing)
O2 - BHO: (no name) - {9E517F21-B852-48AB-B9F4-95C6EDD88CD7} - C:\WINDOWS\system32\vtUnoLDu.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [e4398a89] rundll32.exe "C:\WINDOWS\system32\knqceyyh.dll",b
O4 - HKCU\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Virtual Assistant.lnk = C:\Program Files\Virtual Assistant\bin\matcli.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\SCIEPlgn.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\ibmegath.cab
O16 - DPF: {E598AC61-4C6F-4F4D-877F-FAC49CA91FA3} (acpRunner Class) - file://C:\Program Files\Support.com\Bin\IBMAccessSupport\common\install\AcpControl.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Internet Security 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 7020 bytes

 

[plentitude]

Also, the little fake 'windows security' icon is still here.

During the SDFix twice some sort of box came up about some program asking me to ignore or cancel. I hit ignore both times.

 

[plentitude]

Also, Kaspersky still says I have a 'PCleaner' infection. (That may not be the exact name.)

 

[peku006]

Hi plentitude

1 - Scan With ComboFix

Please visit this webpage for download links, and instructions for running ComboFix -

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says -

The Recovery Console was successfully installed.

Please continue as follows -

• Close/Disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix.
  
• Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

2 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

3 - Status Check
Please reply with

1. the ComboFix log
2. a fresh HijackThis log
Thanks peku006

 

[peku006]

Hello!

Do you still need help

It has been three days since my last post.

Do you still need help with this?
Do you need more time?
Are you having problems following my instructions?

Note: If after 48hrs you have not replied to this thread then it will have to be CLOSED!

 

[plentitude]

I'm still here, peku. Please don't close my thread. I will run your new instructions today.

Thanks.