Virtumonde i think, also mabe Zlob...?

V

vegafx12

New member
Hi i've run spybot in regular and safe mode multiple times. all times it has come up saying that i have been infected with Virtumonde and Virtumonde.generic. i've also run a Spyhunter scan and that said that i have Zlob.trojan but i'm unsure of the validity of this scan. I have run a hijack this scan and this is the log, if anyone would mind helping me i would greatly appreciate it and be willing to compensate with a generous donation. Thank You.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:46:44 PM, on 2/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\Documents and Settings\Viviana Martinez\Local Settings\Temporary Internet Files\Content.IE5\2LLYF9NQ\HiJackThis_v2[1].exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {23D44BCF-AA7A-41D6-8905-E808F16322EF} - C:\WINDOWS\system32\ssqppml.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {F439DAE0-BC1B-4A2A-A3FC-7D074E2BA366} - C:\WINDOWS\system32\ssqpo.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA6434] command /c del "C:\WINDOWS\system32\pifotfku.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC7412] cmd /c del "C:\WINDOWS\system32\pifotfku.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA177] command /c del "C:\WINDOWS\system32\pifotfku.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC351] cmd /c del "C:\WINDOWS\system32\pifotfku.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O20 - Winlogon Notify: ssqppml - C:\WINDOWS\SYSTEM32\ssqppml.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - Unknown owner - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7771 bytes

I appologize for the double post but i figured it might be worth mentioning that the hijack this log posted was done while in safe mode. I'm not sure if this is relevant or not, but again i figured it might be worth mentioning, again sorry for the double post.
 
Last edited by a moderator:
We need to update your version of Hijackthis to the latest release.
Please find and delete the Hijackthis.exe you already have installed.

Click here to download HijackThis.
Save HJTInstall.exe to your Desktop.
Double click on the HJTInstall.exe icon to start the program.
By default it will install to C:\Program Files\Trend Micro\HijackThis
After the final dialogue box it will launch HijackThis.

Click on the scan button. It will scan and then ask you to save the log.
Save the log, and post me it in your next reply.
Note: Make a log in normal mode please!!

Regards,

Rosty.
 
wOOt!

First and foremost i would like to thank you for the reply and assistance Rosty! Below is the hijacklog you have request run in normal boot mode =]

Also i would just like to fill you in on some info that i think may be relevent. Before posting to spybot i was looking for alternative means for a quicker solution to my problem and searched on different websites. I went to one specific website, geekstogo.com. In their forums they have a section titled 'before you post hijacklogs read this' similar to spybot's. In that section it has many steps to try and help before posting the hijack logs. I did all of these steps prior to this reply, roughly 3 or 4 days ago. These steps are as follows.

1. Run ATF Cleaner (A program that removes all temp files, cookies, etc.)

2. Create a new System Restore point, and flush old (which i was unable to do. There was no option to create a restore point.

3. Scan for Spyware/Adware

"Note: No single program removes every threat. A multi-prong approach is best."

AVG Anti-Spyware (this showed nothing but two tracking cookies if i remember correctly.)

4. SUPERAntiSpyware Home Edition (i don't remember what happened when i did this)

5. Online - Panda Activescan (nothing)

Obivously none of these worked so i continues with my search on that web page for alternate solutions. so i went to a thread labled 'How-to remove Winfixer, Virtumonde, Msevents, Trojan.vundo (ATLDistrib object)' and did these folling things:

1. VundoFix.exe (which was actually quite helpful, it removed most of the files associated with Virtumonde on my pc but left behind a few)

Those are all of the things i did from that site.

Also i was finally able to delete the thousands of posxxx.tmp files in 'my documents' and 'my computer' but just recently my C: drive picture in 'my computer' has been replaced by a big red 'X' =\

and lastly i keep getting the same window popping up like every 10-15 seconds

hmmm well i can't seem to put the screen shot up here but it's from my F-Secure Anti Virus and it says...

"Spyware detected:
Type" adware
Family:
Name: AdWare.Win32.Virtumonde
Object: C:\WINDOWsystem32\ssqppml.dll"

and naturally of course when i go to delete this file it cannot be because it says it is being used by another rogram....

and lastly lastly, i've been running "Glarysoft Registry Cleaner' as well. This usually finds a few things wrong in my registry and i just click to fix them.

Hope this information is of any use. Again thank you in advance.


---------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:03:46 PM, on 2/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: (no name) - {00FA56A9-590E-459E-AA36-1A9BAD20C85D} - (no file)
O2 - BHO: (no name) - {060E6BC7-19E1-4A34-9DBD-BE6FE8D6D8F3} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1036784F-5A45-4215-B6EF-B67743397D89} - (no file)
O2 - BHO: (no name) - {23D44BCF-AA7A-41D6-8905-E808F16322EF} - C:\WINDOWS\system32\ssqppml.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: {7efddee2-1a3c-f188-1b64-ac2cd913ad3f} - {f3da319d-c2ca-46b1-881f-c3a12eeddfe7} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O20 - Winlogon Notify: ssqppml - C:\WINDOWS\SYSTEM32\ssqppml.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7258 bytes
 
Hi,
for the new log and information.

I see Viewpoint is installed..

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know .

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present:
Viewpoint
Viewpoint Manager
Viewpoint Media Player and anything thats viewpoint related!!


I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please open Hijackthis, click do a scan only and place a check next to the following entries:

O2 - BHO: (no name) - {00FA56A9-590E-459E-AA36-1A9BAD20C85D} - (no file)
O2 - BHO: (no name) - {060E6BC7-19E1-4A34-9DBD-BE6FE8D6D8F3} - (no file)
O2 - BHO: (no name) - {1036784F-5A45-4215-B6EF-B67743397D89} - (no file)
O2 - BHO: (no name) - {23D44BCF-AA7A-41D6-8905-E808F16322EF} - C:\WINDOWS\system32\ssqppml.dll
O2 - BHO: {7efddee2-1a3c-f188-1b64-ac2cd913ad3f} - {f3da319d-c2ca-46b1-881f-c3a12eeddfe7} - (no file)
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O20 - Winlogon Notify: ssqppml - C:\WINDOWS\SYSTEM32\ssqppml.dll

Pleas close all other windows and browsers, except HijackThis, and clcik Fix Checked. Close HijackThis.

Next,
Download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
 
Hello again roster and agains thank you for your quick reply...

I have gotten ridd of the Viewpoint Media Player, the only Viewpoint associated program in my add/remove programs list.

I ran the spybot scan as you directed and ran the fixes you said to, however... two little buggers would not removed:

O2 - BHO: (no name) - {23D44BCF-AA7A-41D6-8905-E808F16322EF} - C:\WINDOWS\system32\ssqppml.dll
O20 - Winlogon Notify: ssqppml - C:\WINDOWS\SYSTEM32\ssqppml.dll

it appears as though the others have been removed though.

Also i downloaded and ran the combo fix you advised me to do, but there was no log generated. Not after the scan or at any other time. If there is a folder it could possibly be in (i saved it to my desktop though) would you please direct me to it. Other wise below is my HijackLog:

-----------------------------------------------------------------------------------------------------





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:29:07 PM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {23D44BCF-AA7A-41D6-8905-E808F16322EF} - C:\WINDOWS\system32\ssqppml.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O20 - Winlogon Notify: ssqppml - C:\WINDOWS\SYSTEM32\ssqppml.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6580 bytes
 
Apparently the first time i ran Combofix.exe it wasn't functioning properly, i do appologize! i re-downloaded it and performed the scan and below are the results.


ComboFix 08-02-22 - Viviana Martinez 2008-02-22 0:15:16.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.187 [GMT -6:00]
Running from: C:\Documents and Settings\Viviana Martinez\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Viviana Martinez\Application Data\inst.exe
C:\WINDOWS\system32\opqss.ini
C:\WINDOWS\system32\opqss.ini2
C:\WINDOWS\system32\ssqppml.dll

.
((((((((((((((((((((((((( Files Created from 2008-01-22 to 2008-02-22 )))))))))))))))))))))))))))))))
.

2008-02-20 23:01 . 2008-02-20 23:01 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-20 21:46 . 2008-02-20 21:46 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\GlarySoft
2008-02-19 17:05 . 2008-02-20 03:56 <DIR> d-------- C:\VundoFix Backups
2008-02-19 03:32 . 2008-02-19 03:32 2,550 --a------ C:\WINDOWS\system32\Uninstall.ico
2008-02-19 03:32 . 2008-02-19 03:32 1,406 --a------ C:\WINDOWS\system32\Help.ico
2008-02-19 02:58 . 2008-02-19 02:58 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-02-19 02:57 . 2007-05-30 06:10 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2008-02-19 02:56 . 2008-02-19 02:56 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-02-19 02:35 . 2008-02-19 16:09 354 --ahs---- C:\WINDOWS\system32\csuferuu.ini
2008-02-15 19:34 . 2008-02-15 19:34 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-15 19:20 . 2008-02-15 19:20 <DIR> d-------- C:\Program Files\Enigma Software Group
2008-02-14 16:16 . 2008-02-14 16:16 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Intel
2008-02-14 15:16 . 2008-02-14 15:45 294 --ahs---- C:\WINDOWS\system32\dhlpruds.ini
2008-02-13 16:53 . 2008-02-13 16:53 <DIR> d--h----- C:\WINDOWS\PIF
2008-02-04 08:38 . 2008-02-04 08:38 <DIR> d-------- C:\Program Files\MP3 Splitter & Joiner
2008-02-04 08:16 . 2008-02-04 08:31 <DIR> d-------- C:\Program Files\Absolute MP3 Splitter
2008-02-02 15:16 . 2008-02-02 15:16 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2008-02-02 15:15 . 2008-02-02 15:15 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2008-01-31 11:30 . 2008-01-31 11:30 <DIR> d-------- C:\Documents and Settings\Viviana Martinez\Application Data\GlarySoft
2008-01-31 11:01 . 2008-01-31 11:01 <DIR> d-------- C:\Program Files\Registry Repair
2008-01-31 09:47 . 2008-01-31 09:48 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-01-31 09:47 . 2008-01-31 11:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-28 17:36 . 2005-10-20 19:47 30,592 --a------ C:\WINDOWS\system32\drivers\rndismpx.sys
2008-01-28 17:36 . 2005-10-20 19:47 12,800 --a------ C:\WINDOWS\system32\drivers\usb8023x.sys
2008-01-28 17:33 . 2008-01-28 17:33 <DIR> d-------- C:\Program Files\Mogul User Guide

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-22 05:15 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-02-19 22:18 --------- d-----w C:\Program Files\Charter High-Speed Security Suite
2008-02-18 13:23 30,016 ----a-w C:\WINDOWS\system32\drivers\fsndis5.sys
2008-02-14 09:11 --------- d-----w C:\Documents and Settings\Viviana Martinez\Application Data\uTorrent
2008-02-08 15:15 --------- d-----w C:\Program Files\PokerStars
2008-02-05 14:53 --------- d-----w C:\Program Files\uTorrent
2008-01-31 18:05 --------- d-----w C:\Program Files\Common Files\AOL
2008-01-31 18:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-01-29 09:27 --------- d-----w C:\Program Files\Microsoft ActiveSync
2008-01-25 01:34 --------- d-----w C:\Program Files\dvdSanta
2008-01-15 09:42 --------- d-----w C:\Program Files\Java
2008-01-09 09:24 --------- d-----w C:\Program Files\iTunes
2008-01-09 09:23 --------- d-----w C:\Program Files\iPod
2008-01-09 09:21 --------- d-----w C:\Program Files\QuickTime
2007-12-29 06:59 --------- d-----w C:\Documents and Settings\Guest\Application Data\F-Secure
2007-12-29 06:58 --------- d-----w C:\Documents and Settings\Guest\Application Data\Intel
2007-12-22 22:43 --------- d-----w C:\Documents and Settings\Viviana Martinez\Application Data\Ahead
2007-12-20 23:03 47,360 ----a-w C:\Documents and Settings\Viviana Martinez\Application Data\pcouffin.sys
2007-12-07 02:21 824,832 ----a-w C:\WINDOWS\system32\wininet.dll
2007-12-04 18:38 550,912 ----a-w C:\WINDOWS\system32\oleaut32.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 04:00 15360]
"H/PC Connection Agent"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 13:39 1289000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 19:15 290816]
"IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-07-22 21:46 401408]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-07-22 21:47 385024]
"F-Secure TNB"="C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" [2007-11-01 05:42 739936]
"F-Secure Manager"="C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.exe" [2007-11-01 05:42 182936]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 15:19 53248]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2005-10-07 13:13 176128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll 2005-07-22 21:46 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBKeyScan]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinampAgent]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"MSControlService"=3 (0x3)

R0 FSFW;F-Secure Firewall Driver;C:\WINDOWS\system32\drivers\fsdfw.sys [2007-11-01 05:42]
R1 F-Secure HIPS;F-Secure HIPS;C:\Program Files\Charter High-Speed Security Suite\HIPS\fshs.sys [2008-02-18 07:22]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\minifilter\fsgk.sys [2007-11-01 05:42]
S4 F-Secure Filter;F-Secure File System Filter;C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\Win2K\FSfilter.sys [2007-11-01 05:42]
S4 F-Secure Recognizer;F-Secure File System Recognizer;C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\Win2K\FSrec.sys [2007-11-01 05:42]


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"C:\Program Files\Common Files\LightScribe\LSRunOnce.exe"
.
Contents of the 'Scheduled Tasks' folder
"2008-02-11 22:48:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-22 00:34:37
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
.
**************************************************************************
.
Completion time: 2008-02-22 0:37:43 - machine was rebooted
ComboFix-quarantined-files.txt 2008-02-22 06:37:33
.
2008-02-14 09:06:46 --- E O F ---
 
most certainly! here ya go =]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:24:57 PM, on 2/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6540 bytes
 
Hi again,

Go to Microsoft's website => http://support.microsoft.com/kb/310994
Select the download that's appropriate for your Operating System

Download the file & save it as it's originally named, next to ComboFix.exe.
Note: you need this one: Service Pack 2 (SP2)

Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

Please do not reboot your machine until we have reviewed the log.

Regards,

Rosty.
 
Hello again, here is the log that was produced.

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
 
Hi,
that log is ok.

1. Please open Notepad
  • Click Start , then Run
  • Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\WINDOWS\system32\csuferuu.ini
C:\WINDOWS\system32\dhlpruds.ini

Folder::
C:\VundoFix Backups
C:\Documents and Settings\All Users\Application Data\Viewpoint

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"MSControlService"=-
Click to expand...


3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScript.gif



5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
  • Combofix.txt
  • A new HijackThis log.
 
Hello rosty, here is the log created by combofix, following will be the hijack log.

ComboFix 08-02-22 - Viviana Martinez 2008-02-24 15:24:00.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.204 [GMT -6:00]
Running from: C:\Documents and Settings\Viviana Martinez\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Viviana Martinez\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\system32\csuferuu.ini
C:\WINDOWS\system32\dhlpruds.ini
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Viewpoint
C:\VundoFix Backups
C:\VundoFix Backups\aglultsi.dll.bad
C:\VundoFix Backups\cnlnulyk.ini.bad
C:\VundoFix Backups\fikbbibs.dll.bad
C:\VundoFix Backups\giejyvnm.dll.bad
C:\VundoFix Backups\hrhbjelj.dll.bad
C:\VundoFix Backups\iddfbrga.dll.bad
C:\VundoFix Backups\kylunlnc.dll.bad
C:\VundoFix Backups\mnvyjeig.ini.bad
C:\VundoFix Backups\njxjotyu.dllbox.bad
C:\VundoFix Backups\pifotfku.dllbox.bad
C:\WINDOWS\system32\csuferuu.ini
C:\WINDOWS\system32\dhlpruds.ini

.
((((((((((((((((((((((((( Files Created from 2008-01-24 to 2008-02-24 )))))))))))))))))))))))))))))))
.

2008-02-20 23:01 . 2008-02-20 23:01 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-20 21:46 . 2008-02-20 21:46 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\GlarySoft
2008-02-19 03:32 . 2008-02-19 03:32 2,550 --a------ C:\WINDOWS\system32\Uninstall.ico
2008-02-19 03:32 . 2008-02-19 03:32 1,406 --a------ C:\WINDOWS\system32\Help.ico
2008-02-19 02:58 . 2008-02-19 02:58 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-02-19 02:57 . 2007-05-30 06:10 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2008-02-19 02:56 . 2008-02-19 02:56 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-02-15 19:34 . 2008-02-15 19:34 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-15 19:20 . 2008-02-15 19:20 <DIR> d-------- C:\Program Files\Enigma Software Group
2008-02-14 16:16 . 2008-02-14 16:16 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Intel
2008-02-13 16:53 . 2008-02-13 16:53 <DIR> d--h----- C:\WINDOWS\PIF
2008-02-04 08:38 . 2008-02-04 08:38 <DIR> d-------- C:\Program Files\MP3 Splitter & Joiner
2008-02-04 08:16 . 2008-02-04 08:31 <DIR> d-------- C:\Program Files\Absolute MP3 Splitter
2008-02-02 15:16 . 2008-02-02 15:16 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2008-02-02 15:15 . 2008-02-02 15:15 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2008-01-31 11:30 . 2008-01-31 11:30 <DIR> d-------- C:\Documents and Settings\Viviana Martinez\Application Data\GlarySoft
2008-01-31 11:01 . 2008-01-31 11:01 <DIR> d-------- C:\Program Files\Registry Repair
2008-01-31 09:47 . 2008-01-31 09:48 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-01-31 09:47 . 2008-01-31 11:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-01-28 17:36 . 2005-10-20 19:47 30,592 --a------ C:\WINDOWS\system32\drivers\rndismpx.sys
2008-01-28 17:36 . 2005-10-20 19:47 12,800 --a------ C:\WINDOWS\system32\drivers\usb8023x.sys
2008-01-28 17:33 . 2008-01-28 17:33 <DIR> d-------- C:\Program Files\Mogul User Guide

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-23 20:38 --------- d-----w C:\Program Files\PokerStars
2008-02-19 22:18 --------- d-----w C:\Program Files\Charter High-Speed Security Suite
2008-02-18 13:23 30,016 ----a-w C:\WINDOWS\system32\drivers\fsndis5.sys
2008-02-14 09:11 --------- d-----w C:\Documents and Settings\Viviana Martinez\Application Data\uTorrent
2008-02-05 14:53 --------- d-----w C:\Program Files\uTorrent
2008-01-31 18:05 --------- d-----w C:\Program Files\Common Files\AOL
2008-01-31 18:04 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-01-29 09:27 --------- d-----w C:\Program Files\Microsoft ActiveSync
2008-01-25 01:34 --------- d-----w C:\Program Files\dvdSanta
2008-01-15 09:42 --------- d-----w C:\Program Files\Java
2008-01-09 09:24 --------- d-----w C:\Program Files\iTunes
2008-01-09 09:23 --------- d-----w C:\Program Files\iPod
2008-01-09 09:21 --------- d-----w C:\Program Files\QuickTime
2007-12-29 06:59 --------- d-----w C:\Documents and Settings\Guest\Application Data\F-Secure
2007-12-29 06:58 --------- d-----w C:\Documents and Settings\Guest\Application Data\Intel
2007-12-20 23:03 47,360 ----a-w C:\Documents and Settings\Viviana Martinez\Application Data\pcouffin.sys
2007-12-07 02:21 824,832 ----a-w C:\WINDOWS\system32\wininet.dll
2007-12-04 18:38 550,912 ----a-w C:\WINDOWS\system32\oleaut32.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 04:00 15360]
"H/PC Connection Agent"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 13:39 1289000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 19:15 290816]
"IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-07-22 21:46 401408]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-07-22 21:47 385024]
"F-Secure TNB"="C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" [2007-11-01 05:42 739936]
"F-Secure Manager"="C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.exe" [2007-11-01 05:42 182936]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 15:19 53248]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2005-10-07 13:13 176128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll 2005-07-22 21:46 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBKeyScan]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinampAgent]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]

R0 FSFW;F-Secure Firewall Driver;C:\WINDOWS\system32\drivers\fsdfw.sys [2007-11-01 05:42]
R1 F-Secure HIPS;F-Secure HIPS;C:\Program Files\Charter High-Speed Security Suite\HIPS\fshs.sys [2008-02-18 07:22]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\minifilter\fsgk.sys [2007-11-01 05:42]
S4 F-Secure Filter;F-Secure File System Filter;C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\Win2K\FSfilter.sys [2007-11-01 05:42]
S4 F-Secure Recognizer;F-Secure File System Recognizer;C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\Win2K\FSrec.sys [2007-11-01 05:42]


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"C:\Program Files\Common Files\LightScribe\LSRunOnce.exe"
.
Contents of the 'Scheduled Tasks' folder
"2008-02-11 22:48:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-24 15:26:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-24 15:27:09
ComboFix-quarantined-files.txt 2008-02-24 21:26:52
ComboFix2.txt 2008-02-22 06:37:44
.
2008-02-14 09:06:46 --- E O F ---


----------------------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:53:28 PM, on 2/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6507 bytes
 
Hi, thanks for the logs.

Those logs looks clean.
How are things running?

Still one thing to do:

It is also important to keep your Java updated as there is the possibility that some malware uses out of date Java installs to infect pc's. Test if your version is the latest here.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 update 4 .
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 update 4, The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language and save it to your desktop (13.9 MB).
  • Close any programs you may have running - especially any web browsers.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.

Note: it could be that there will be problems with the Java download. If so, please skip the update .
Post a new HijackThis log for a final check and let me know how things are running.

Regards,

Rosty.
 
Hey ROSTY!! Besides the big red X on my C: Drive in my coputer things are running great! just like it used to!! Thank you so much!! i have updated my java with the links you provided, and everything went smoohtly. Here is the hijack log you also requested. Also, if you'd like, i would more than happy to compensate with a donation. Just PM your paypal info and i got you ;)

Again Thank You!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:41:17 PM, on 2/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6728 bytes
 
Hi,
sorry for the delay.

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.

Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe


Now to fix the registry please do this:
  • Copy the contents of the Quote Box below to Notepad. Be sure that Word Wrap is unchecked under Format in the toolbar.
  • Name the file as fix.reg
  • Change the Save as Type to All Files
  • and Save it on the desktop

REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons]
Click to expand...

Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear the registry entries left behind by the malware.

This fix is specific for this user.

Please post back and let me know how things are running.
 
Hello Rosty! I have done what you requested with the reg backup and fix, everything still seems to be running perfectly! The red X is gone =] Thank You so much for your help, again PM your info so i can donate to your private fund =]

Thanks Again,
Vegafx12
 
Hi,

Run Panda's ActiveScan from here and perform a full system scan.
- Once you are on the Panda site click the "Scan your PC" button
- A new window will open...click the big "Check Now" button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "Local Disks" to start the scan
- Save the log file to your desktop

Next,

Please download Malwarebytes' Anti-Malware to your desktop.


Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan (Full scan is optional. According to the program's creator Quick Scan will do just fine.).
Click Scan.
When the scan is complete, click OK, then Show Results to view the results.

If Malware is found...
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad.
Please save it to your desktop.

NOTE: Logs can be retrieved at a later date from the Malwarebytes' Anti-Malware main screen:

Launch Malwarebytes' Anti-Malware.
Click the Logs tab.
Double-click log-mm.dd.yyyy [xxxxxx].txt.

In your next reply, please include:
-The log from Malwarebytes' Anti-Malware.
-The panda active scan log
 
Hello Rosty, sorry for the delay. I regret to inform you however that the following logs will display disturbing information =[ I'm still infected =[ Again i thank you for your continued support. Here they are....

Panda Log:


Incident Status Location

Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@apmebf[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@atdmt[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@atwola[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@burstnet[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA18POOY.txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA1P7UY1.txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA5PIAEM.txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAAOQQLC.txt
Spyware:Cookie/Bridgetrack Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CABEGDF6.txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAFGRRFX.txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAHB3I1M.txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CATVJRMD.txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAWR5UBZ.txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAX42JME.txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@doubleclick[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@fastclick[1].txt
Virus:Trj/Clicker.AIZ Disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\1LD79EVC\hctp[1]
Spyware:Spyware/Virtumonde Not disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\NK2UPQN2\tr[1]
Spyware:Spyware/Virtumonde Not disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\SIW9NO50\ptch[1]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CA4OZZQ3.txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CA8SBQUJ.txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CADPSB2A.txt
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CAE1J6JA.txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CALR0R13.txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CAYJ1ZFJ.txt
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\Viviana Martinez\Cookies\viviana martinez@CAUNIMBH.txt
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\Documents and Settings\Viviana Martinez\Desktop\ComboFix.exe[327882R2FWJFW\nircmd.com]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\Documents and Settings\Viviana Martinez\Desktop\ComboFix.exe[327882R2FWJFW\nircmd.cfexe]
Spyware:Spyware/Virtumonde Not disinfected C:\QooBox\Quarantine\C\VundoFix Backups\aglultsi.dll.bad.vir
Spyware:Spyware/Virtumonde Not disinfected C:\QooBox\Quarantine\C\VundoFix Backups\fikbbibs.dll.bad.vir
Spyware:Spyware/Virtumonde Not disinfected C:\QooBox\Quarantine\C\VundoFix Backups\hrhbjelj.dll.bad.vir
Spyware:Spyware/Virtumonde Not disinfected C:\QooBox\Quarantine\C\VundoFix Backups\kylunlnc.dll.bad.vir
Spyware:Spyware/Virtumonde Not disinfected C:\QooBox\Quarantine\catchme2008-02-22_ 03403.93.zip[ssqppml.dll]
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\WINDOWS\Nircmd.exe

--------------------------------------------------------------------------------------------------------------------

Malwarebytes Log:

Malwarebytes' Anti-Malware 1.05
Database version: 449

Scan type: Full Scan (C:\|)
Objects scanned: 79812
Time elapsed: 31 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Fernando\Desktop\Help and Support Center.lnk (Rogue.Link) -> Quarantined and deleted successfully.
 
Hi,

sorry for the delay.

Please remove Combofix in this way:

Click Start >> Run, and then type ComboFix /u and hit enter.
This will set your clock back wright, removes the QooBox folder and everything ComboFix related.

Next,
Please download the OTMoveIt by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@apmebf[1].txt
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@atdmt[2].txt
    Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@atwola[1].txt
    Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@burstnet[2].txt
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA18POOY.txt
    Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA1P7UY1.txt
    Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA5PIAEM.txt
    Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAAOQQLC.txt
    Spyware:Cookie/Bridgetrack Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CABEGDF6.txt
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAFGRRFX.txt
    Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAHB3I1M.txt
    Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CATVJRMD.txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAWR5UBZ.txt
    Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAX42JME.txt
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@doubleclick[1].txt
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@fastclick[1].txt
    Virus:Trj/Clicker.AIZ Disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\1LD79EVC\hctp[1]
    Spyware:Spyware/Virtumonde Not disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\NK2UPQN2\tr[1]
    Spyware:Spyware/Virtumonde Not disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\SIW9NO50\ptch[1]
    Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CA4OZZQ3.txt
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CA8SBQUJ.txt
    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CADPSB2A.txt
    Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CAE1J6JA.txt
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CALR0R13.txt
    Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CAYJ1ZFJ.txt
    Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\Viviana Martinez\Cookies\viviana Martinez@CAUNIMBH.txt


  • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
  • Click the red Moveit! button.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Next,
Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main "Select Files to Delete" choose: Select All.
    Next remove the check mark for Cookies.
    Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please post back and let me know how things are running.
 
Hello Rosty,

Things are still running smoothly I'm exactly sure of what the MoveIt app did but i notice that it said a lot of the files could not be found. Here are the results i copied from the window.

File/Folder Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@apmebf[1].txt not found.File/Folder Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@atdmt[2].txt not found.File/Folder Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@atwola[1].txt not found.File/Folder Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@burstnet[2].txt not found.File/Folder Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA18POOY.txt not found.File/Folder Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA1P7UY1.txt not found.File/Folder Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CA5PIAEM.txt not found.File/Folder Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAAOQQLC.txt not found.File/Folder Spyware:Cookie/Bridgetrack Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CABEGDF6.txt not found.File/Folder Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAFGRRFX.txt not found.File/Folder Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAHB3I1M.txt not found.File/Folder Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CATVJRMD.txt not found.File/Folder Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAWR5UBZ.txt not found.File/Folder Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@CAX42JME.txt not found.File/Folder Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@doubleclick[1].txt not found.File/Folder Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Fernando\Cookies\fernando@fastclick[1].txt not found.File/Folder Virus:Trj/Clicker.AIZ Disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\1LD79EVC\hctp[1] not found.
File/Folder Spyware:Spyware/Virtumonde Not disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\NK2UPQN2\tr[1] not found.
File/Folder Spyware:Spyware/Virtumonde Not disinfected C:\Documents and Settings\Fernando\Local Settings\Temporary Internet Files\Content.IE5\SIW9NO50\ptch[1] not found.
File/Folder Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CA4OZZQ3.txt not found.
File/Folder Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CA8SBQUJ.txt not found.
File/Folder Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CADPSB2A.txt not found.
File/Folder Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CAE1J6JA.txt not found.
File/Folder Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CALR0R13.txt not found.
File/Folder Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Guest\Cookies\guest@CAYJ1ZFJ.txt not found.
File/Folder Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\Viviana Martinez\Cookies\viviana not found.

OTMoveIt2 v1.0.20 log created on 03082008_182714
 
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