Virtumonde + Trojans + Slow internet = need help

extra text

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.66GHz
Percentage of Memory in Use: 66%
Physical Memory (total/avail): 510.98 MiB / 169.77 MiB
Pagefile Memory (total/avail): 1248.76 MiB / 994 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1928.86 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 38.24 GiB total, 23.07 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - Maxtor 6E040L0 - 38.29 GiB - 2 partitions
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 38.24 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.


[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Blake\Application Data
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=BCARMICHAEL1
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Blake
LOGONSERVER=\\BCARMICHAEL1
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\QuickTime\QTSystem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Blake\LOCALS~1\Temp
TMP=C:\DOCUME~1\Blake\LOCALS~1\Temp
USERDOMAIN=BCARMICHAEL1
USERNAME=Blake
USERPROFILE=C:\Documents and Settings\Blake
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Blake (admin)
Brenda (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> "C:\Program Files\SBC Yahoo!\umuninst.exe" /S
--> C:\PROGRA~1\SBCSEL~1\CustomUninstall.exe SBC
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\System32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\System32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware SE Personal --> C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
Adobe Atmosphere Player for Acrobat and Adobe Reader --> C:\WINDOWS\atmoUn.exe
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Album 2.0 Starter Edition --> MsiExec.exe /I{11B569C2-4BF6-4ED0-9D17-A4273943CB24}
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
AT&T Self Support Tool --> C:\WINDOWS\Motive\SBC\MCCUninst.exe
AT&T Yahoo! Applications --> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
BCM V.92 56K Modem --> C:\WINDOWS\BCMSMU.exe quiet
BroadJump Client Foundation --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\BroadJump\Client Foundation\Uninst.isu" -c"C:\Program Files\BroadJump\Client Foundation\RmvBJCFD.dll" -b"CFD" -h"CFD" -a
CCScore --> MsiExec.exe /I{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}
Citrix ICA Web Client --> C:\WINDOWS\System32\ctxsetup.exe /uninst C:\PROGRA~1\Citrix\icaweb32\uninst.inf
Classic PhoneTools --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E3436EE2-D5CB-4249-840B-3A0140CC34C3}\setup.exe" -l0x9 ControlPanel
DAO --> MsiExec.exe /I{64116298-93C5-401D-B06C-39D8E3338508}
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Picture Studio - Dell Image Expert --> MsiExec.exe /I{151C555A-A9E7-4A2E-B6D7-165D04A3C956}
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
DS21Patch --> MsiExec.exe /I{9B79DCB0-AAD7-456B-8D07-433C936FA24B}
DVDSentry --> MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
ESET Online Scanner --> C:\WINDOWS\system32\OnlineScannerUninstaller.exe
ESSBrwr --> MsiExec.exe /I{643EAE81-920C-4931-9F0B-4B343B225CA6}
ESSCDBK --> MsiExec.exe /I{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}
ESScore --> MsiExec.exe /I{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}
ESSgui --> MsiExec.exe /I{91517631-A9F3-4B7C-B482-43E0068FD55A}
ESSini --> MsiExec.exe /I{8E92D746-CD9F-4B90-9668-42B74C14F765}
ESSPCD --> MsiExec.exe /I{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}
ESSPDock --> MsiExec.exe /I{FCDB1C92-03C6-4C76-8625-371224256091}
ESSSONIC --> MsiExec.exe /I{073F22CE-9A5B-4A40-A604-C7270AC6BF34}
ESSTOOLS --> MsiExec.exe /I{8A502E38-29C9-49FA-BCFA-D727CA062589}
essvatgt --> MsiExec.exe /I{2D03B6F8-DF36-4980-B7B6-5B93D5BA3A8F}
fflink --> MsiExec.exe /I{608D2A3C-6889-4C11-9B54-A42F45ACBFDB}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Ink Monitor --> C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe -U
Intel(R) PRO Network Adapters and Drivers --> Prounstl.exe
Intel(R) PROSet --> MsiExec.exe /I{A790BEB1-BCCF-4EC6-807B-5708B36E8A79}
Java 2 Runtime Environment, SE v1.4.2 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142000}
Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
kgcbaby --> MsiExec.exe /I{E18B549C-5D15-45DA-8D8F-8FD2BD946344}
kgcbase --> MsiExec.exe /I{F22C222C-3CE2-4A4B-A83F-AF4681371ABE}
kgchday --> MsiExec.exe /I{11F3F858-4131-4FFA-A560-3FE282933B6E}
kgchlwn --> MsiExec.exe /I{03EDED24-8375-407D-A721-4643D9768BE1}
kgcinvt --> MsiExec.exe /I{9BD54685-1496-46A5-AB62-357CD140ED8B}
kgckids --> MsiExec.exe /I{693C08A7-9E76-43FF-B11E-9A58175474C4}
kgcmove --> MsiExec.exe /I{A1588373-1D86-4D44-86C9-78ABD190F9CC}
kgcvday --> MsiExec.exe /I{8A8664E1-84C8-4936-891C-BC1F07797549}
Kodak EasyShare software --> C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup\$SETUP_190001_45d5e\Setup.exe /APR-REMOVE
KSU --> MsiExec.exe /I{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveUpdate 1.6 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
MUSICMATCH Jukebox --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\Uninst.isu" -cC:\PROGRA~1\MUSICM~1\MUSICM~1\unmatch.dll
netbrdg --> MsiExec.exe /I{4537EA4B-F603-4181-89FB-2953FC695AB1}
Norton AntiVirus Corporate Edition --> MsiExec.exe /I{BD12EB47-DBDF-11D3-BEEA-00A0CC272509}
Notifier --> MsiExec.exe /I{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}
NVIDIA Windows 2000/XP Display Drivers --> rundll32.exe C:\WINDOWS\system32\nvinstnt.dll,NvUninstallNT4 nvdd.inf
OfotoXMI --> MsiExec.exe /I{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}
Paint Shop Pro 7 --> MsiExec.exe /I{D6DE02C7-1F47-11D4-9515-00105AE4B89A}
Pop-Up Stopper Free Edition --> C:\PROGRA~1\PANICW~1\POP-UP~1\UNWISE.EXE C:\PROGRA~1\PANICW~1\POP-UP~1\INSTALL.LOG
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> MsiExec.exe /I{F07B861C-72B9-40A4-8B1A-AAED4C06A7E8}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
SFR --> MsiExec.exe /I{DB02F716-6275-42E9-B8D2-83BA2BF5100B}
SFR2 --> MsiExec.exe /I{A0AF08BA-3630-4505-BFB2-A41F3837B0D0}
SHASTA --> MsiExec.exe /I{605A4E39-613C-4A12-B56F-DEFBE6757237}
Shockwave --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\Install.log
Sid Meier's Civilization 4 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}\setup.exe" -l0x9 -removeonly
SKIN0001 --> MsiExec.exe /I{FDF9943A-3D5C-46B3-9679-586BD237DDEE}
SKINXSDK --> MsiExec.exe /I{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
staticcr --> MsiExec.exe /I{8943CE61-53BD-475E-90E1-A580869E98A2}
tooltips --> MsiExec.exe /I{E79987F0-0E34-42CC-B8FF-6C860AEEB26A}
Viewpoint Manager (Remove Only) --> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
VPRINTOL --> MsiExec.exe /I{999D43F4-9709-4887-9B1A-83EBB15A8370}
WexTech AnswerWorks --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}\SETUP.EXE" -l0x9 -eliminate
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinZip --> "C:\Program Files\WinZip\WINZIP32.EXE" /uninstall
WIRELESS --> MsiExec.exe /I{F9593CFB-D836-49BC-BFF1-0E669A411D9F}
WordPerfect Office 11 --> MsiExec.exe /I{54F90B55-BEB3-4F0D-8802-228822FA5921}


-- Application Event Log -------------------------------------------------------

Event Record #/Type31990 / Warning
Event Submitted/Written: 11/12/2007 10:06:41 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type31988 / Warning
Event Submitted/Written: 11/12/2007 10:04:04 PM
Event ID/Source: 6 / Norton AntiVirus
Event Description:
Scan could not open file C:\WINDOWS\WINDOW~2.LOG [00000003]

Event Record #/Type31987 / Warning
Event Submitted/Written: 11/12/2007 10:04:04 PM
Event ID/Source: 6 / Norton AntiVirus
Event Description:
Scan could not open file C:\WINDOWS\WIASERVC.LOG [00000003]

Event Record #/Type31986 / Warning
Event Submitted/Written: 11/12/2007 10:04:04 PM
Event ID/Source: 6 / Norton AntiVirus
Event Description:
Scan could not open file C:\WINDOWS\WIADEBUG.LOG [00000003]

Event Record #/Type31985 / Warning
Event Submitted/Written: 11/12/2007 10:04:02 PM
Event ID/Source: 6 / Norton AntiVirus
Event Description:
Scan could not open file C:\WINDOWS\TEMP\PERFLI~1.DAT [00000003]



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type99103 / Error
Event Submitted/Written: 11/13/2007 07:30:18 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.64 for the Network Card with network address 000CF174F5BC has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type99070 / Error
Event Submitted/Written: 11/13/2007 11:20:09 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.64 for the Network Card with network address 000CF174F5BC has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type99046 / Error
Event Submitted/Written: 11/13/2007 06:20:16 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.64 for the Network Card with network address 000CF174F5BC has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type99022 / Error
Event Submitted/Written: 11/13/2007 06:18:18 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 69.230.102.249 for the Network Card with network address 000CF174F5BC has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type99013 / Error
Event Submitted/Written: 11/13/2007 06:16:01 AM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.1.64 for the Network Card with network address 000CF174F5BC has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).



-- End of Deckard's System Scanner: finished at 2007-11-13 19:41:11 ------------
 
Right click here and click save link as
Save it as resetteatimer.bat to your desktop

1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
5) Restart your computer.

Double click on resetteatimer.bat and wait for it to finish

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 .
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto‑updating for the Viewpoint Manager ‑‑ the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.
Click to expand...
Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
  4. Do the same for each Viewpoint component.

Run HijackThis
Click on do a system scan only
Place a checkmark next to these lines(if still present)

O2 - BHO: (no name) - {28daf9f7-4c67-475f-8188-2ffeb04cea6f} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: PowerReg SchedulerV2.exe

Then close all windows except HijackThis and click Fix Checked

Then post a new HijackThis log & let me know of any remaining problems
 
Last edited:
Teatimer reset...all old Java and Viewpoint removed...below is the new log. Let me know if you see anything else (and/or what I can do to prevent more from occuring). Thanks again r/r.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:21:22 PM, on 11/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\msiexec.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1:5400;*windowsupdate.microsoft.com;*windowsupdate.com;download.microsoft.com;codecs.microsoft.com;activex.microsoft.com;liveupdate.symantecliveupdate.com;liveupdate.symantec.com;download.mcafee.com;*.phobos.apple.com;*update.microsoft.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {224F7DEA-B7C1-11D3-AB40-00902712A5C9} (PLSAddin Class) - http://jobs.spb.ca.gov/codebase/plsspeller.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
O16 - DPF: {EB533642-0AFC-4559-A494-8CFFA296ACAE} (Whale Attachment Wiper for IE4 and higher) - https://www.ftimail.com/images/whlcache.cab?egap=internal
O16 - DPF: {EF2FB80F-0975-408E-A871-B00CC863478A} (FormFlow Soft Font Installer) - http://jobs.spb.ca.gov/codebase/fontinstaller.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://costco.internetimagingnetwork.com/activex/PCAXSetup.cab?
O17 - HKLM\System\CCS\Services\Tcpip\..\{81E026B1-021F-437D-B01F-9CD7AAA77EB6}: NameServer = 68.94.156.1,68.94.157.1
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

--
End of file - 8937 bytes
 
You now appear to be clean. Congratulations!

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint.

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented
    • Turn System Restore off
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore.
    • Click Apply, and then click OK.
    Restart
    • Turn System Restore on
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Uncheck *Turn off System Restore*.
    • Click Apply, and then click OK.
    Note: only do this once, and not on a regular basis
  2. Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
  3. Install and use a firewall with outbound protection
    While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers
    I therefore strongly recommend that you install one of the following free firewalls: Comodo Firewall or Zonealarm
    See Bleepingcomputer's excellent tutorial to help using and understanding a firewall here
    Note: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.
  4. Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications
    Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
  5. Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  6. Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  7. Install SpywareBlaster & make sure to update it regularly
    SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster from here
  8. Install and use Spybot Search & Destroy
    Instructions are located here
    Make sure you update, reimmunize & scan regularly
  9. Make use of the HOSTS file included with Spybot Search & Destroy
    Every version of windows includes a hosts file as part of them. A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
    Spybot Search & Destroy has a good HOSTS file built in, to enable the HOSTS file in Spybot Search & Destroy
    • Run Spybot Search & Destroy
    • Click on Mode, and then place a tick next to Advanced mode
    • Click Yes
    • In the left hand pane of Spybot Search & Destroy, click on Tools, and then on Hosts File
    • Click on Add Spybot-S&D hosts list
    Note: On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue
    • Click Start > Run
    • Type services.msc & click OK
    • In the list, find the service called DNS Client & double click on it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK & then close the Services window
    For a more detailed explanation of the HOSTS file, click here
  10. Install a-squared Free & update and scan with it regularly
    a-squared free is a product from Emsi Software provided free for private use that can detect and remove a variety of malicious software. You can get it here
    Note: If you have a dialup internet connection, you may also like to install a-squared Anti-Dialer which provides some real time protection against premium rate dialers
  11. Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date
 
HUGE thank you

I appreciate all the time you put into this, and I'm getting the additional changes made now.

Thanks again, this has been sooooo worth it. Computer is running great.

Highest ratings to you random/random!
 
Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
 
re-opened (thanks)

Once it's done (hopefully in an hour) I'll post my recent a2scan...Also, I installed the Comodo Fire wall, and I get A LOT of yahoo browser (through OLE, etc)things that need to be okayed. Is this common, or is this a sign it's being "hijacked"...thanks again.
 
a2scan

I quarantined the items found...thanks,


a-squared Free - Version 3.0
Last update: 11/17/2007 6:15:47 AM

Scan settings:

Objects: Memory, Traces, Cookies, C:\
Scan archives: On
Heuristics: On
ADS Scan: On

Scan start: 11/18/2007 7:04:38 AM

C:\Documents and Settings\Blake\cookies\blake@ehg-foxsports.hitbox[2].txt detected: Trace.TrackingCookie
C:\Documents and Settings\Blake\cookies\blake@hitbox[2].txt detected: Trace.TrackingCookie
C:\Program Files\Dell Support Center\HWDiag\bin\pcdrmodem.p5x detected: Heuristic.Dialer.RAS
C:\qoobox\Quarantine\C\WINDOWS\SYSTEM32\mltusriy.exe.vir detected: Heuristic.LOP
C:\qoobox\Quarantine\C\WINDOWS\SYSTEM32\ngvimqdf.exe.vir detected: Heuristic.LOP
C:\qoobox\Quarantine\C\WINDOWS\SYSTEM32\poetrxrw.exe.vir detected: Heuristic.LOP
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1\A0000005.DLL detected: Trojan.Win32.Pakes.awt
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1\A0000006.DLL detected: Trojan.Win32.Pakes.aws

Scanned

Files: 130654
Traces: 343198
Cookies: 468
Processes: 32

Found

Files: 6
Traces: 0
Cookies: 2
Processes: 0
Registry keys: 0

Scan end: 11/18/2007 8:45:27 AM
Scan time: 1:40:49 AM
 
The comodo warnings are probably normal

Delete this folder:

C:\qoobox\
  • Turn System Restore off
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
Restart
  • Turn System Restore on
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Uncheck *Turn off System Restore*.
  • Click Apply, and then click OK.
Note: only do this once, and not on a regular basis

Then run a-squared again and see if it still finds anything
 
looks clear

I only got a few tracking cookies, which seems normal. Is it possible that there is something "hidden" that activates every so often? Thanks for all of your help again, I'm sure this is annoying for all.

a-squared Free - Version 3.0
Last update: 11/17/2007 6:15:47 AM

Scan settings:

Objects: Memory, Traces, Cookies, C:\
Scan archives: On
Heuristics: On
ADS Scan: On

Scan start: 11/19/2007 6:22:16 AM

C:\Documents and Settings\Blake\cookies\blake@ehg-dig.hitbox[1].txt detected: Trace.TrackingCookie
C:\Documents and Settings\Blake\cookies\blake@ehg-foxsports.hitbox[1].txt detected: Trace.TrackingCookie
C:\Documents and Settings\Blake\cookies\blake@hitbox[2].txt detected: Trace.TrackingCookie
C:\Documents and Settings\Blake\cookies\blake@mediaplex[1].txt detected: Trace.TrackingCookie
C:\Documents and Settings\Blake\cookies\blake@questionmarket[2].txt detected: Trace.TrackingCookie

Scanned

Files: 130431
Traces: 339265
Cookies: 473
Processes: 31

Found

Files: 0
Traces: 0
Cookies: 5
Processes: 0
Registry keys: 0

Scan end: 11/19/2007 8:00:32 AM
Scan time: 1:38:16 AM
 
hopefully with the new firewall etc, this will be taken care of.

Thanks again. In the event that I get some new stuff popping up, should I post a new thread, or should I send you a message?

Thanks again for your time and education.
 
This topic has been moved to archives.

If you need further help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

Cheers.
 
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