Virtumonde......

J

Jsaab

New member
Hi..Virtumonde problem. SO uncool not to have virtumonde. Anyways here are my HJT Log and Kaspersky Log. PLEASE HELP SOMEONE!!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:46 PM, on 9/1/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\taskmgr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {46d39fae-acbd-4d3e-9523-776812b9e854} - C:\WINDOWS\system32\cmddru.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C6039E6C-BDE9-4de5-BB40-768CAA584FDC} - C:\WINDOWS\System32\tmp22.tmp.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINDOWS\iihife.dll",forkonce
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\cmddru.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\cmddru.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O20 - AppInit_DLLs: c:\windows\system32\ursponm.dll
O20 - Winlogon Notify: cmddru - C:\WINDOWS\SYSTEM32\cmddru.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 6652 bytes
 
KASPERSKY ONLINE SCANNER REPORT
Saturday, September 01, 2007 3:38:18 PM
Operating System: Microsoft Windows XP Professional, Service Pack 1 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 1/09/2007
Kaspersky Anti-Virus database records: 401691
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 53932
Number of viruses found: 8
Number of infected objects: 64
Number of suspicious objects: 0
Duration of the scan process: 01:07:02

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\James\Application Data\tmp27.tmp.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\Documents and Settings\James\Application Data\tmp28.tmp.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\Documents and Settings\James\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\James\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\James\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\James\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\James\Local Settings\History\History.IE5\MSHist012007090120070902\index.dat Object is locked skipped
C:\Documents and Settings\James\Local Settings\Temp\VVSNInst.exe Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\K9QVWDU3\ErrorSafeNewReleaseInstall[1].cab/UERS_9999_N91S2507NetInstaller.exe Infected: not-a-virus:Downloader.Win32.WinFixer.o skipped
C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\K9QVWDU3\ErrorSafeNewReleaseInstall[1].cab CAB: infected - 1 skipped
C:\Documents and Settings\James\ntuser.dat Object is locked skipped
C:\Documents and Settings\James\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPPolicy.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPStart.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SPStop.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\Program Files\Save\ACM.dll Infected: not-a-virus:AdTool.Win32.WhenU.i skipped
C:\Program Files\Save\Save.exe Infected: not-a-virus:AdTool.Win32.WhenU.i skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP151\A0020766.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP153\A0020816.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP153\A0020817.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP155\A0020918.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP156\A0020946.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP157\A0021003.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP158\A0021026.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP158\A0021052.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP158\A0021053.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP159\A0021078.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP159\A0021079.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021098.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021099.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021100.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021101.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021112.exe/WISE0026.BIN/clientax.dll Infected: not-a-virus:AdWare.Win32.180Solutions.ao skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021112.exe/WISE0026.BIN Infected: not-a-virus:AdWare.Win32.180Solutions.ao skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021112.exe WiseSFX: infected - 2 skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021112.exe WiseSFX Dropper: infected - 2 skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021114.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021115.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021116.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021117.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021118.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0021121.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP160\A0022146.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024192.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024195.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024197.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024198.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024200.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024202.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024204.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024206.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP161\A0024209.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP162\A0024273.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP162\A0024275.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP162\A0024276.exe Infected: Trojan.Win32.Agent.aoy skipped
C:\System Volume Information\_restore{E00029A7-F1A7-4C12-8F0A-A40E7A2FB514}\RP165\change.log Object is locked skipped
C:\WINDOWS\Debug\oakley.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\fcywvu.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\WINDOWS\iihife.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\WINDOWS\khigde.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\WINDOWS\mlmmkj.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\WINDOWS\pmkkii.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\WINDOWS\qonkjj.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kw skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\cmddru.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ke skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
D:\Program Setup\BSINSTALL.exe/WISE0024.BIN Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
D:\Program Setup\BSINSTALL.exe WiseSFX: infected - 1 skipped
D:\Program Setup\BSINSTALL.exe WiseSFX Dropper: infected - 1 skipped
D:\Program Setup\BSINSTALL.zip/BSINSTALL.exe/WISE0024.BIN Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
D:\Program Setup\BSINSTALL.zip/BSINSTALL.exe Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
D:\Program Setup\BSINSTALL.zip ZIP: infected - 2 skipped
D:\Programs\BSINSTALL.exe/WISE0023.BIN/data0001.cab/VVSN.exe Infected: not-a-virus:AdWare.Win32.SaveNow.z skipped
D:\Programs\BSINSTALL.exe/WISE0023.BIN/data0001.cab Infected: not-a-virus:AdWare.Win32.SaveNow.z skipped
D:\Programs\BSINSTALL.exe/WISE0023.BIN Infected: not-a-virus:AdWare.Win32.SaveNow.z skipped
D:\Programs\BSINSTALL.exe/WISE0027.BIN Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
D:\Programs\BSINSTALL.exe WiseSFX: infected - 4 skipped
D:\Programs\BSINSTALL.exe WiseSFX Dropper: infected - 4 skipped
D:\RECYCLER\NPROTECT\00005754.DOC Object is locked skipped
D:\RECYCLER\NPROTECT\00005755.DOC Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.
 
  • Go to Start > My Computer
  • Go to Tools > Folder Options
  • Click on the View tab
  • Untick the following:
    • Hide extensions for known file types
    • Hide protected operating system files (Recommended)
  • You will get a message warning you about showing protected operating system files, click Yes
  • Make sure this option is selected:
    • Show hidden files and folders
  • Click Apply and then click OK

Go to Start> Control Panel> Add or Remove Programs.

Remove the following programs, if they are present.

  • WhenU savenow
    anything else with WhenU in it

  • Download UnDLL by ESET from here
  • Unzip/extact it to a folder on the desktop
  • Double click on UNDLL.EXE to start UnDLL
  • Click on Select infected DLL
  • Locate and select this file:
    C:\WINDOWS\system32\cmddru.dll
  • Click Open
  • UnDLL will now attempt to delete the DLL file
  • If asked to restart your PC, click No
  • Repeat the above steps for the following files:
    Code: 
    C:\WINDOWS\System32\tmp22.tmp.dll
C:\WINDOWS\iihife.dll
c:\windows\system32\ursponm.dll
  • Once you have used UnDLL on all the files, restart your PC manually

Run HijackThis
Click on do a system scan only
Place a checkmark next to these lines(if still present)


O2 - BHO: (no name) - {46d39fae-acbd-4d3e-9523-776812b9e854} - C:\WINDOWS\system32\cmddru.dll
O2 - BHO: (no name) - {C6039E6C-BDE9-4de5-BB40-768CAA584FDC} - C:\WINDOWS\System32\tmp22.tmp.dll
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINDOWS\iihife.dll",forkonce
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\cmddru.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\cmddru.dll
O20 - AppInit_DLLs: c:\windows\system32\ursponm.dll
O20 - Winlogon Notify: cmddru - C:\WINDOWS\SYSTEM32\cmddru.dl

Then close all windows except HijackThis and click Fix Checked

  • Go to Start > All Programs > Accessories > Cleanmgr
  • Select each Hard Drive in order and Click OK
  • Let it calculate the amount of space that it can clean
  • Make sure Temporary Internet Files, Temporary Files and Recycle Bin are selected
  • Click OK and allow it to Clean

Use windows explorer to find and delete these files:

C:\Documents and Settings\James\Application Data\tmp27.tmp.exe
C:\Documents and Settings\James\Application Data\tmp28.tmp.exe
C:\Documents and Settings\James\Local Settings\Temp\VVSNInst.exe
C:\WINDOWS\fcywvu.dll
C:\WINDOWS\iihife.dll
C:\WINDOWS\khigde.dll
C:\WINDOWS\mlmmkj.dll
C:\WINDOWS\pmkkii.dll
C:\WINDOWS\qonkjj.dll
D:\Program Setup\BSINSTALL.exe
D:\Program Setup\BSINSTALL.zip
D:\Programs\BSINSTALL.exe

And this folder:

C:\Program Files\Save\

As an example:
To delete C:\WINDOWS\system32\filetogo.bye
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:\)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on filetogo.bye and from the menu that appears, click on 'Delete'

Then post a new HijackThis log and let know of any remaining problems.
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:06 PM, on 9/1/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Documents and Settings\James\Application Data\tmpA.tmp.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DomainService - Unknown owner - C:\Documents and Settings\James\Application Data\tmpA.tmp.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 6347 bytes



But umm theres still tmpA.tmp.exe, and i cant delete that, should i go into safe mode and delete it?
 
But umm theres still tmpA.tmp.exe, and i cant delete that, should i go into safe mode and delete it?
Click to expand...

This file is another infection that showed up only in your latest HijackThis log, we'll deal with it now

Copy/paste the following quote box into a new notepad (not wordpad) document. Make sure that wordwrap is turned off.

@echo off
sc stop DomainService
sc delete DomainService
del /a /f "C:\Documents and Settings\James\Application Data\tmpA.tmp.exe"
exit
Click to expand...

Save it to your Desktop as cleanup.bat. Save it as:
File Type: All Files (not as a text document or it wont work).
Name: cleanup.bat

Locate cleanup.bat on your Desktop and double-click it. A DOS window will open briefly and then close, this is normal

Then Post a new HijackThis log and let me know of any remaining problems
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:56 PM, on 9/2/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Winamp\winamp.exe
C:\PROGRA~1\DVDREG~1\DVDRegionFree.exe
C:\WINDOWS\System32\wisptis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DomainService - Unknown owner - C:\Documents and Settings\James\Application Data\tmpA.tmp.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 6655 bytes







Dude you are genius, i love you man. No seriously, i was about to smash my comp into pieces it was so annoying. Much thanks and appreciation.
 
You now appear to be clean. Congratulations!

It's important that you update to SP2 as soon as possible, because without it your computer is very vulnerable to infection

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 .
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint.

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented
    • Turn System Restore off
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore.
    • Click Apply, and then click OK.
    Restart
    • Turn System Restore on
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Uncheck *Turn off System Restore*.
    • Click Apply, and then click OK.
    Note: only do this once, and not on a regular basis
  2. Make sure that you keep your antivirus program updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
  3. Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications
    Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
  4. Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  5. Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  6. Install SpywareBlaster & make sure to update it regularly
    SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster from here
  7. Install and use Spybot Search & Destroy
    Instructions are located here
    Make sure you update, reimmunize & scan regularly
  8. Make use of the HOSTS file included with Spybot Search & Destroy
    Every version of windows includes a hosts file as part of them. A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
    Spybot Search & Destroy has a good HOSTS file built in, to enable the HOSTS file in Spybot Search & Destroy
    • Run Spybot Search & Destroy
    • Click on Mode, and then place a tick next to Advanced mode
    • Click Yes
    • In the left hand pane of Spybot Search & Destroy, click on Tools, and then on Hosts File
    • Click on Add Spybot-S&D hosts list
    Note: On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue
    • Click Start > Run
    • Type services.msc & click OK
    • In the list, find the service called DNS Client & double click on it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK & then close the Services window
    For a more detailed explanation of the HOSTS file, click here
  9. Install a-squared Free & update and scan with it regularly
    a-squared free is a product from Emsi Software provided free for private use that can detect and remove a variety of malicious software. You can get it here
    Note: If you have a dialup internet connection, you may also like to install a-squared Anti-Dialer which provides some real time protection against premium rate dialers
  10. Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date
 
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