Virus creating cookies on network connection, and causing (new tab) popups in Firefox

There appears to be still some AVG related entries there.

Let's try a couple of things and if those fail then reinstall AVG and disable all its protection components while trying Windows Update. Do you recall when the Windows Update has previously worked? Has it worked after AVG installation?

Download & run Windows Script here.

1. Download TDSSKiller and extract its contents into a folder in desired location (i.e. c:\tdsskiller).
2. Execute the file TDSSKiller.exe.
3. Click Start Scan. If threats are found, select cure and click Continue (tool may prompt for a reboot).
4. Post back contents of log file in c: drive root (name should be in UtilityName.Version_Date_Time_log.txt format)
 
The script said that "Setup has detected that the Service Pack version of this system is newer than the update you are applying." and "There is no need to install this update."

The last time I did a windows update, was probably a few months ago, like 6-ish months ago, maybe more... But well after installing AVG.
 
Ok. Seems that TDSSKiller found a bad item there. See after reboot if Windows Update still fails. If it does try to run Dial-a-Fix again.
 
After reboot I was able to connect to microsoft update, I've downloaded all the updates I need. It also seems that the svchost failing has gone away too.

Thanks again for all your help, please let me know if there's anything else that I need to do.
 
Hi,

That was all. You may delete TDSSKiller folder and related log now.

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
 
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