virus deactivated Spybot, can not reinstall ...

Hi

Then boot in safe mode and delete it there.

If no success, re-run re-scan with gmer and post back a fresh gmer log and a fresh HijackThis log anyway.
 
success!

i deleted hidr.exe in safe mode!! yaaayyy!

here is HJT log: (gmer log to follow)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:12:04 AM, on 11/9/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16546)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1190014005\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [drvsyskit] C:\Windows\system32\drivers\hidr.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8204 bytes
 
gmer.... pt 1 of 3

GMER 1.0.13.12551 - http://www.gmer.net
Rootkit scan 2007-11-09 01:27:06
Windows 6.0.6000


---- System - GMER 1.0.13 ----

SSDT \??\C:\Windows\system32\windrvNT.sys ZwCreateFile
SSDT \??\C:\Windows\system32\windrvNT.sys ZwOpenFile
SSDT \??\C:\Windows\system32\windrvNT.sys ZwQueryDirectoryFile
SSDT \??\C:\Windows\system32\windrvNT.sys ZwQueryInformationProcess
SSDT \??\C:\Windows\system32\windrvNT.sys ZwSetInformationFile

---- Kernel code sections - GMER 1.0.13 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 63A 81C8095E 2 Bytes [ 23, 83 ]

---- User IAT/EAT - GMER 1.0.13 ----

IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\WS2_32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\WS2_32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe[236] @ C:\Windows\system32\psapi.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\WS2_32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\WS2_32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\iphlpapi.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\iphlpapi.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\PSAPI.DLL [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\WININET.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\WININET.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\CRYPT32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\CRYPT32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\NETAPI32.dll [KERNEL32.dll!LoadLibraryA] [017B7376] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\Program Files\Mozilla Firefox\firefox.exe[696] @ C:\Windows\system32\NETAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [017B73CC] C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\FULLSOFT.DLL
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!CreateProcessW] [71E31923] C:\Windows\AppPatch\AcLayers.DLL
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\WINDOWS\System32\USERENV.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\WINDOWS\System32\Secur32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\Windows\system32\WS2_32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\WINDOWS\System32\rundll32.exe[1004] @ C:\WINDOWS\System32\SAMLIB.dll [KERNEL32.dll!GetProcAddress]
 
gmer pt 2 of 3....

[71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9A27] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe[1040] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9979] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!CopyFileW] [6CFA88F6] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!MoveFileW] [6CFA8B2F] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!DeleteFileW] [6CFA8A65] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [ADVAPI32.dll!RegCreateKeyExW] [6CFA9639] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USER32.dll [ADVAPI32.dll!RegSetValueExW] [6CFA9BA7] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!CopyFileW] [6CFA88F6] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\GDI32.dll [KERNEL32.dll!DeleteFileW] [6CFA8A65] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!OpenFile] [6CFA8C84] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!CopyFileW] [6CFA88F6] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!DeleteFileW] [6CFA8A65] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!MoveFileW] [6CFA8B2F] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ADVAPI32.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\RPCRT4.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\RPCRT4.dll [ADVAPI32.dll!RegCreateKeyExA] [6CFA952A] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\RPCRT4.dll [ADVAPI32.dll!RegSetValueExA] [6CFA9AFB] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\RPCRT4.dll [ADVAPI32.dll!RegOpenKeyExA] [6CFA9741] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\RPCRT4.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!CreateProcessW] [6CFA2E2C] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!DeleteFileW] [6CFA8A65] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!GetFileAttributesExW] [6CFA2C16] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!GetFileAttributesW] [6CFA2A18] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [ADVAPI32.dll!AccessCheck] [6CFA883A] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [ADVAPI32.dll!RegSetValueW] [6CFA9A53] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [ADVAPI32.dll!RegDeleteValueW] [6CFA9CF9] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [ADVAPI32.dll!RegSetValueExW] [6CFA9BA7] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [ADVAPI32.dll!RegCreateKeyExW] [6CFA9639] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\ole32.dll [ADVAPI32.dll!RegOpenKeyExA] [6CFA9741] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!DeleteFileW] [6CFA8A65] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!SetFileAttributesW] [6CFA8FA6] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!SetFileAttributesA] [6CFA8F4E] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!CreateFileA] [6CFAA275] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegSetValueExA] [6CFA9AFB] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegCreateKeyExA] [6CFA952A] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegOpenKeyExA] [6CFA9741] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegDeleteValueA] [6CFA9C57] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegCreateKeyExW] [6CFA9639] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegSetValueExW] [6CFA9BA7] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHLWAPI.dll [ADVAPI32.dll!RegDeleteValueW] [6CFA9CF9] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [ADVAPI32.dll!RegSetValueExW] [6CFA9BA7] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [ADVAPI32.dll!SetFileSecurityW] [6CFA9DF4] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [ADVAPI32.dll!RegOpenKeyExA] [6CFA9741] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [ADVAPI32.dll!RegCreateKeyExW] [6CFA9639] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [ADVAPI32.dll!AccessCheck] [6CFA883A] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [KERNEL32.dll!MoveFileExW] [6CFA8C14] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\NETAPI32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!CopyFileW] [6CFA88F6] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!MoveFileW] [6CFA8B2F] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!DeleteFileW] [6CFA8A65] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!SetFileAttributesW] [6CFA8FA6] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!MoveFileExW] [6CFA8C14] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!RegSetValueExW] [6CFA9BA7] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!RegCreateKeyExW] [6CFA9639] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!RegDeleteValueW] [6CFA9CF9] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!RegSetValueW] [6CFA9A53] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!RegCreateKeyW] [6CFA9498] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!SetFileSecurityW] [6CFA9DF4] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!AccessCheck] [6CFA883A] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\SHELL32.dll [ADVAPI32.dll!RegOpenKeyExA] [6CFA9741] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!PrivCopyFileExW] [6CFA8EEA] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!MoveFileExW] [6CFA8C14] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!DeleteFileW] [6CFA8A65] C:\Windows\AppPatch\AcGenral.DLL
 
gmer pt 3 of 3 ....

IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [KERNEL32.dll!SetFileAttributesW] [6CFA8FA6] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [ADVAPI32.dll!SetFileSecurityW] [6CFA9DF4] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [ADVAPI32.dll!RegCreateKeyExW] [6CFA9639] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [ADVAPI32.dll!RegSetValueExW] [6CFA9BA7] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\USERENV.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!CreateFileW] [6CFAA391] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\Secur32.dll [KERNEL32.dll!GetProcAddress] [71F44618] C:\Windows\system32\ShimEng.dll
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\Secur32.dll [ADVAPI32.dll!RegCreateKeyExW] [6CFA9639] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\Secur32.dll [ADVAPI32.dll!RegSetValueExW] [6CFA9BA7] C:\Windows\AppPatch\AcGenral.DLL
IAT C:\Users\Owner\Desktop\gmer\gmer.exe[3996] @ C:\Windows\system32\Secur32.dll [ADVAPI32.dll!RegOpenKeyExW] [6CFA9815] C:\Windows\AppPatch\AcGenral.DLL


---- Devices - GMER 1.0.13 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_CREATE [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_CREATE_NAMED_PIPE [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_CLOSE [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_READ [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_WRITE [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_INFORMATION [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_SET_INFORMATION [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_EA [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_SET_EA [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_FLUSH_BUFFERS [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_VOLUME_INFORMATION [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_SET_VOLUME_INFORMATION [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_DIRECTORY_CONTROL [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_FILE_SYSTEM_CONTROL [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_DEVICE_CONTROL [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_INTERNAL_DEVICE_CONTROL [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_SHUTDOWN [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_LOCK_CONTROL [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_CLEANUP [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_CREATE_MAILSLOT [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_SECURITY [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_SET_SECURITY [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_POWER [804D7F42] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_SYSTEM_CONTROL [804D7F42] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_DEVICE_CHANGE [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_QUERY_QUOTA [804D7D1B] Wdf01000.sys
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 IRP_MJ_SET_QUOTA [804D7D1B] Wdf01000.sys

---- Files - GMER 1.0.13 ----

File C:\sccfg.sys

---- EOF - GMER 1.0.13 ----
 
Hi

Now it looks better :)

Only Folder Lock there.

Open HijackThis, click do a system scan only and checkmark this:

O4 - HKCU\..\Run: [drvsyskit] C:\Windows\system32\drivers\hidr.exe

Close all windows including browser and press fix checked.

Reboot.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    o Scan using the following Anti-Virus database:

    + Extended (If available otherwise Standard)

    o Scan Options:

    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report
 
all clean in the Kaspersky Online Scanner:

Total number of scanned objects: 143137
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:22:01


how does HJT look?:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:47:29 AM, on 11/9/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16546)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Common Files\aol\1190014005\ee\aolsoftware.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1190014005\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8241 bytes
 
i reinstalled Spybot and ran a scan, it also found Win32.agent.bgy !!! where has that been hiding? i deleted it in spybot, is that enough?

btw, thanks soooo much for all of your help! i'd be lost without you!

=)
 
Hi

"i reinstalled Spybot and ran a scan, it also found Win32.agent.bgy !!! where has that been hiding? i deleted it in spybot, is that enough?"

It is unless you have some problems left?
 
oh kee doh kee...

it looks like everything is fine!

again, thank you so much for your help. this resource truly represents the best of the online community.

=)
 
Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:

1) Antivir PersonalEdition Classic - Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition - Free edition of the AVG anti-virus program for Windows.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo
2) Sunbelt/Kerio
3) Agnitum
4) ZoneAlarm

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 3 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u3...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

You can remove all tools we used.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for - Spybot S & D and Ad-aware

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
 
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