Virus/Malware Problems

Repair Install?

I have heard of a repair install process for XP. (Available by booting from the CD disc). Is that something that will work or help? Or maybe the sfc /scannow already did something like that?
 
Hi,

You may try repair install process but I still think backup & reformat gives more successful result.
 
New drive and new install

Got new harddrive. Did fresh install of XP Home from CD. Reloaded all drivers. Internet connection working.

Now trying to update windows. I cannot update windows. I get to update page, click express, after trying to check for updates I get "error number 0x80072EFE" and "The website has encountered a problem and cannot display the page you are trying to view. The options below might help you solve the problem."

Sorry, I am a problem that just won't go away.

Good news... My other problems are gone.

Thanks
 
DSS logs

I am sending this from another computer. I was able to log into this forum, but I could not send a reply. I tried to to attach log files but could not upload, then just copied and pasted and then it would not submit a reply. It would try, then just quit and show something like "...cannot display this page..."

Logs attached.

Thanks for your help.
 
Hi,

Download aswMBR to your desktop. Double click the aswMBR.exe to run it
Click the Scan button to start scan.

On completion of the scan click save log, save it to your desktop and post in your next reply.
 
aswMBR scan

Here is the log.

aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
Run date: 2011-05-04 11:21:50
-----------------------------
11:21:50.828 OS Version: Windows 5.1.2600 Service Pack 2
11:21:50.828 Number of processors: 2 586 0x605
11:21:50.828 ComputerName: DESK UserName:
11:21:51.140 Initialize success
11:21:53.359 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
11:21:53.359 Disk 0 Vendor: WL160GSA872 15.01H15 Size: 152627MB BusType: 3
11:21:55.390 Disk 0 MBR read successfully
11:21:55.390 Disk 0 MBR scan
11:21:55.390 Disk 0 Windows XP default MBR code
11:21:57.390 Disk 0 scanning sectors +312560640
11:21:57.421 Disk 0 scanning C:\WINDOWS\system32\drivers
11:21:59.843 Service scanning
11:22:00.578 Disk 0 trace - called modules:
11:22:00.593 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
11:22:00.593 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x89bb8ab8]
11:22:00.593 3 CLASSPNP.SYS[ba8e905b] -> nt!IofCallDriver -> \Device\00000053[0x89beb968]
11:22:00.593 5 ACPI.sys[ba77f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x89be8d98]
11:22:00.593 Scan finished successfully
11:22:14.984 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Office\Desktop\MBR.dat"
11:22:14.984 The log file has been saved successfully to "C:\Documents and Settings\Office\Desktop\aswMBR.txt"


aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
Run date: 2011-05-04 11:26:19
-----------------------------
11:26:19.765 OS Version: Windows 5.1.2600 Service Pack 2
11:26:19.765 Number of processors: 2 586 0x605
11:26:19.765 ComputerName: DESK UserName:
11:26:20.031 Initialize success
11:26:22.265 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
11:26:22.265 Disk 0 Vendor: WL160GSA872 15.01H15 Size: 152627MB BusType: 3
11:26:24.296 Disk 0 MBR read successfully
11:26:24.296 Disk 0 MBR scan
11:26:24.296 Disk 0 Windows XP default MBR code
11:26:26.296 Disk 0 scanning sectors +312560640
11:26:26.328 Disk 0 scanning C:\WINDOWS\system32\drivers
11:26:28.671 Service scanning
11:26:29.390 Disk 0 trace - called modules:
11:26:29.406 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
11:26:29.406 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x89bb8ab8]
11:26:29.406 3 CLASSPNP.SYS[ba8e905b] -> nt!IofCallDriver -> \Device\00000053[0x89beb968]
11:26:29.406 5 ACPI.sys[ba77f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x89be8d98]
11:26:29.406 Scan finished successfully
11:27:07.453 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Office\Desktop\MBR.dat"
11:27:07.453 The log file has been saved successfully to "C:\Documents and Settings\Office\Desktop\aswMBR.txt"




Thanks
 
Hi,

See if you're able to download and install service pack 3 here (change the language if your OS is different from English before clicking download)
 
Service Pac 3

Service Pac 3 is downloading now.

After download and intstall I will test system by trying Windows update and trying to submit a reply to this thread.

Still using another computer for forum reply.

Thanks
 
All updated

Success!!

All updated, then continued to recheck untill no updates available.

Submitting this reply on computer.

Thanks
 
A few questions

I have installed Avast.

What other protection do you reccomend I need, to help prevent future problems.

Thanks for helping me.
 
Hi,

Having a couple of antispyware scanners would be good too. For example Spybot and MBAM.

Also, I recommend to install Secunia Personal Software Inspector (PSI). That helps to detect vulnerable programs and get those patched. Most infections exploit existing vulnerabilities to sneak into system. When system is fully patched risk of getting infected is lower.
 
You're welcome

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
 
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