Virus Trouble

here is hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 19:04:25, on 31/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\User\Desktop\HJT.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7D064D71-DD76-4596-90C0-921766AD560A} - C:\WINDOWS\system32\urqroli.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {DB36AAB7-92B1-48DF-9C5D-59FB4A0BB84D} - C:\WINDOWS\system32\wvwts.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: urqroli - C:\WINDOWS\SYSTEM32\urqroli.dll
O20 - Winlogon Notify: wvwts - C:\WINDOWS\system32\wvwts.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
 
Hi

No success there. I think we need other tool, but let's try this first:

1. Go to start -> run.
type this in box and click ok

"%userprofile%\desktop\combofix.exe" /v urqroli wvwts

2. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


Please download the Killbox.
Unzip it to the desktop.

Please run Killbox.

Select "Delete on Reboot" and "All files"

Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\anoogjgn.dll
C:\WINDOWS\system32\stwvw.bak2
C:\WINDOWS\system32\yayaxwu.dll
C:\WINDOWS\system32\jkkhe.dll
C:\DOCUME~1\User\x.exe
C:\jjj.exe
C:\is67295.exe
C:\WINDOWS\system32\kxbqjamh.dll
C:\WINDOWS\system32\yabcb.dll
C:\WINDOWS\system32\xufiwwxw.dll
C:\DOCUME~1\User\jjj.exe
C:\WINDOWS\system32\tqjdjhsj.dll


Go to the File menu, and choose "Paste from Clipboard".

Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again..

If your computer does not restart automatically, please restart it manually.

Post:

- a fresh HijackThis log
- combofix report
 
here is logfile:

"User" - 07-03-31 19:11:12 Service Pack 2
ComboFix 07-03-27.4.2 - Running from: "C:\Documents and Settings\User\desktop"
Command switches used :: /v urqroli wvwts


(((((((((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\urqroli.dll
C:\WINDOWS\system32\wvwts.dll
C:\WINDOWS\system32\stwvw.bak2
C:\WINDOWS\system32\stwvw.ini


* * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *



((((((((((((((((((((((((((((((( Files Created from 2007-02-28 to 2007-03-31 ))))))))))))))))))))))))))))))))))


2007-03-31 19:00 26,694 --a------ C:\WINDOWS\system32\iifffff.dll
2007-03-31 18:38 48,708 --a------ C:\WINDOWS\system32\anoogjgn.dll
2007-03-31 18:30 26,694 --a------ C:\WINDOWS\system32\yayaxwu.dll
2007-03-31 18:20 280,676 ---hs---- C:\WINDOWS\system32\jkkhe.dll
2007-03-31 10:58 71,691 --a------ C:\DOCUME~1\User\x.exe
2007-03-30 18:16 2,874 --a------ C:\WINDOWS\system32\tmp.reg
2007-03-30 18:15 79,360 --a------ C:\WINDOWS\system32\swxcacls.exe
2007-03-30 18:15 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-03-30 18:15 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-03-30 18:15 40,960 --a------ C:\WINDOWS\system32\swsc.exe
2007-03-30 18:15 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-03-30 18:15 135,168 --a------ C:\WINDOWS\system32\swreg.exe
2007-03-30 16:54 524,288 --ah----- C:\DOCUME~1\ADMINI~1\NTUSER.DAT
2007-03-30 16:51 <DIR> d-------- C:\WINDOWS\pss
2007-03-28 20:10 71,620 --a--c--- C:\jjj.exe
2007-03-28 20:10 30,781 -----c--- C:\is67295.exe
2007-03-28 20:09 132,116 --a------ C:\WINDOWS\system32\kxbqjamh.dll
2007-03-26 22:44 247,853 --a------ C:\WINDOWS\system32\yabcb.dll
2007-03-26 21:08 132,116 --a------ C:\WINDOWS\system32\xufiwwxw.dll
2007-03-26 20:48 71,691 --a------ C:\DOCUME~1\User\jjj.exe
2007-03-26 20:25 132,116 --a------ C:\WINDOWS\system32\tqjdjhsj.dll
2007-03-26 20:04 <DIR> d-------- C:\VundoFix Backups
2007-03-22 17:19 <DIR> d-a------ C:\DOCUME~1\ALLUSE~1\APPLIC~1\TEMP
2007-03-03 16:39 <DIR> d-------- C:\WINDOWS\system32\Dell
2007-03-03 16:39 <DIR> d-------- C:\Program Files\Dell
2007-03-03 16:32 <DIR> d-------- C:\Program Files\Motherboard Monitor 5
2007-03-03 14:15 <DIR> d-------- C:\DOCUME~1\User\APPLIC~1\Screenshot Sender
2007-03-03 14:14 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Gridhopetwocoal


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-03-26 20:47 -------- d-------- C:\Program Files\google
2007-03-26 18:51 -------- d-------- C:\Program Files\windows live toolbar
2007-03-26 18:49 -------- d-------- C:\Program Files\yahoo!
2007-03-26 18:48 -------- d-------- C:\Program Files\msn messenger
2007-03-22 19:21 -------- d-------- C:\Program Files\norton internet security
2007-03-03 16:33 -------- d-------- C:\Program Files\java
2007-02-06 17:40 -------- d-------- C:\Program Files\windows media connect 2
2007-01-24 18:47 48776 --a------ C:\WINDOWS\system32\s32evnt1.dll
2007-01-19 13:53 51056 --a------ C:\WINDOWS\system32\sirenacm.dll
2007-01-08 20:01 17408 --a------ C:\WINDOWS\system32\corpol.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.exe"
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"ATIPTA"="\"C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe\""
"igfxtray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\System32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\System32\\igfxpers.exe"
"Dell Photo AIO Printer 922"="\"C:\\Program Files\\Dell Photo AIO Printer 922\\dlbtbmgr.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_11\\bin\\jusched.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"osCheck"="\"C:\\Program Files\\Norton Internet Security\\osCheck.exe\""
"Symantec PIF AlertEng"="\"C:\\Program Files\\Common Files\\Symantec Shared\\PIF\\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\\PIFSvc.exe\" /a /m \"C:\\Program Files\\Common Files\\Symantec Shared\\PIF\\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\\AlertEng.dll\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{7D064D71-DD76-4596-90C0-921766AD560A}"=""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\mljgede

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
WudfServiceGroup REG_MULTI_SZ WUDFSvc\0\0

*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_COMHOST


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - User.job


********************************************************************

catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006
http://www.gmer.net

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

********************************************************************

Completion time: 07-03-31 19:18:40
C:\ComboFix2.txt ... 07-03-31 18:54
 
here is hjt log:

Logfile of HijackThis v1.99.1
Scan saved at 19:30:02, on 31/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\User\Desktop\HJT.exe

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7D064D71-DD76-4596-90C0-921766AD560A} - C:\WINDOWS\system32\mljgede.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: mljgede - C:\WINDOWS\SYSTEM32\mljgede.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
 
here is combofile:

"User" - 07-03-31 19:34:32 Service Pack 2
ComboFix 07-03-27.4.2 - Running from: "C:\Documents and Settings\User\Desktop"


((((((((((((((((((((((((((((((( Files Created from 2007-02-28 to 2007-03-31 ))))))))))))))))))))))))))))))))))


2007-03-31 19:37 759,210 ---hs---- C:\WINDOWS\system32\uutwa.bak1
2007-03-31 19:37 48,708 --a------ C:\WINDOWS\system32\uljjrdud.dll
2007-03-31 19:35 280,676 ---hs---- C:\WINDOWS\system32\awtuu.dll
2007-03-31 19:35 280,676 --------- C:\WINDOWS\system32\urstr.dll
2007-03-31 19:27 71,691 --a------ C:\DOCUME~1\User\x.exe
2007-03-31 19:27 26,694 --a------ C:\WINDOWS\system32\ddcbyyy.dll
2007-03-31 19:23 <DIR> d----c--- C:\!KillBox
2007-03-31 19:17 26,694 --a------ C:\WINDOWS\system32\mljgede.dll
2007-03-31 19:00 26,694 --a------ C:\WINDOWS\system32\iifffff.dll
2007-03-30 18:16 2,874 --a------ C:\WINDOWS\system32\tmp.reg
2007-03-30 18:15 79,360 --a------ C:\WINDOWS\system32\swxcacls.exe
2007-03-30 18:15 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-03-30 18:15 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-03-30 18:15 40,960 --a------ C:\WINDOWS\system32\swsc.exe
2007-03-30 18:15 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-03-30 18:15 135,168 --a------ C:\WINDOWS\system32\swreg.exe
2007-03-30 16:54 524,288 --ah----- C:\DOCUME~1\ADMINI~1\NTUSER.DAT
2007-03-30 16:51 <DIR> d-------- C:\WINDOWS\pss
2007-03-26 20:04 <DIR> d-------- C:\VundoFix Backups
2007-03-22 17:19 <DIR> d-a------ C:\DOCUME~1\ALLUSE~1\APPLIC~1\TEMP
2007-03-03 16:39 <DIR> d-------- C:\WINDOWS\system32\Dell
2007-03-03 16:39 <DIR> d-------- C:\Program Files\Dell
2007-03-03 16:32 <DIR> d-------- C:\Program Files\Motherboard Monitor 5
2007-03-03 14:15 <DIR> d-------- C:\DOCUME~1\User\APPLIC~1\Screenshot Sender
2007-03-03 14:14 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Gridhopetwocoal


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-03-26 20:47 -------- d-------- C:\Program Files\google
2007-03-26 18:51 -------- d-------- C:\Program Files\windows live toolbar
2007-03-26 18:49 -------- d-------- C:\Program Files\yahoo!
2007-03-26 18:48 -------- d-------- C:\Program Files\msn messenger
2007-03-22 19:21 -------- d-------- C:\Program Files\norton internet security
2007-03-03 16:33 -------- d-------- C:\Program Files\java
2007-02-06 17:40 -------- d-------- C:\Program Files\windows media connect 2
2007-01-24 18:47 48776 --a------ C:\WINDOWS\system32\s32evnt1.dll
2007-01-19 13:53 51056 --a------ C:\WINDOWS\system32\sirenacm.dll
2007-01-08 20:01 17408 --a------ C:\WINDOWS\system32\corpol.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.exe"
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"ATIPTA"="\"C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe\""
"igfxtray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\System32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\System32\\igfxpers.exe"
"Dell Photo AIO Printer 922"="\"C:\\Program Files\\Dell Photo AIO Printer 922\\dlbtbmgr.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_11\\bin\\jusched.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"osCheck"="\"C:\\Program Files\\Norton Internet Security\\osCheck.exe\""
"Symantec PIF AlertEng"="\"C:\\Program Files\\Common Files\\Symantec Shared\\PIF\\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\\PIFSvc.exe\" /a /m \"C:\\Program Files\\Common Files\\Symantec Shared\\PIF\\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\\AlertEng.dll\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{7D064D71-DD76-4596-90C0-921766AD560A}"=""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\awtuu
HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\mljgede

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
WudfServiceGroup REG_MULTI_SZ WUDFSvc\0\0

*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_COMHOST


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - User.job


********************************************************************

catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006
http://www.gmer.net

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

********************************************************************

Completion time: 07-03-31 19:43:17
C:\ComboFix2.txt ... 07-03-31 19:18
C:\ComboFix3.txt ... 07-03-31 18:54
 
Hi

Yes, like I guessed we need something different.

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download Process Explorer by Systernals from here

First we'll need to backup registry:

Start -> Run -> regedit -> ok. Then File -> Export. Give it a name and press Save.

Save text below as fix.reg on Notepad (save it as all files (*.*)) on Desktop

Windows Registry Editor Version 5.00

[-HKEY_CLASSES_ROOT\MSEvents.MSEvents]

[-HKEY_CLASSES_ROOT\MSEvents.MSEvents.1]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MSEvents.MSEvents.1]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D064D71-DD76-4596-90C0-921766AD560A}]

[-HKEY_CLASSES_ROOT\CLSID\{7D064D71-DD76-4596-90C0-921766AD560A6}]

It should look like this ->
reg.gif


Next, please reboot your computer in SafeMode by doing the following:


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.

Open HijackThis in safe mode

Go to 020 lines.

You should see something like this there (random = random letters):

O20 - Winlogon Notify: random - C:\WINDOWS\SYSTEM32\random.dll

Write down that file name (dll)

Note: It's not this -> O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll !

Unzip Process Explorer and double click on procexp.exe

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of random.dll once and then click the kill button.

After you have killed all of the random.dll under winlogon click OK.

Also look for any .ini or bak files or reverse named dll's with either the same name or the file name in reverse & kill them as well. See above for examples

Click on the Threads tab at the top.

Once you have done that click OK again.

Also look for any .ini or bak files or other dll's with either the same name or the file name in reverse & kill them as well

Examples:

random.bak
random.ini
random.reg

or

modnar.bak
modnar.ini etc.

Next double click on explorer.exe and again click once on each instance of random.dll then click the kill button.

Also look for any .ini or bak files or reverse named dll's with either the same name or the file name in reverse & kill them as well. See above for examples

Click on the Threads tab at the top.

Once you have done that click OK again.

Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

Double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
< put random.dlll here, take off < > >
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.

Post a fresh HijackThis log.
 
there are 3 dll files and for the last bit do i write them in like this?:

<C:\WINDOWS\system32awtuu.dll, C:\WINDOWS\system32\igfxdev.dll>
are they separated with a comma and do i put the < and > round the whole thing? please post an example if i have done this wrong. thanks
 
here is the hjt log and it still has the 020 random dlls so have i typed in the files wrong on killbox. here is log anyway:

Logfile of HijackThis v1.99.1
Scan saved at 10:20:26, on 01/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\User\Desktop\HJT.exe

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {65328EB4-61D2-4009-9E6E-1E056D1358D8} - C:\WINDOWS\system32\awtuu.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7D064D71-DD76-4596-90C0-921766AD560A} - C:\WINDOWS\system32\mljgede.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: awtuu - C:\WINDOWS\system32\awtuu.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: mljgede - C:\WINDOWS\SYSTEM32\mljgede.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
 
Hi

Then we do this:

Do as I instructed before but don't do that KillBox thing at all.

Also, do this before going to safe mode:

Make you hidden and system files visible -> http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Delete those files manually.

EDIT: This is legal, DON'T delete it!!! -> C:\WINDOWS\SYSTEM32\igfxdev.dll

Post a fresh HijackThis log.
 
Last edited:
it won't let me delete the files it says they are being used by another program but i keep checking back on process explorer and they aren't there
 
Hi

Are you sure that you are on safe mode?

You will have to look from a fresh HijackThis log new filenames (they have been mutated again).
 
yep sure im in safe mode and i have all folder permissions etc. what about in hjt where it says fix checked, could i check them and do that?
 
So you are in safe mode with networking, right?

You can fix those lines if you first succeed in file deletion.
 
Hi

Then try OTmoveit:

Please download the OTMoveIt by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
  • Go to Browse for file and select bad files.
  • Click the red Moveit! button.
  • Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
 
ok ive done that and on hjt it says file missing on all of them, it also mutated into a rqrsqoo which i have done the otmoveit thing on and it says file missing on that, and there are no new files in hjt
 
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