tasks completed, posting reports
Howdy pskelley!
Nice ta meetcha, thanx fer yer help. No, our issues had not been resolved elsewhere therefore we proceeded exactly per your instructions and are 100% dedicated to seeing this through with your help.
Prior to discovering you kids and this web site and forums we had been flitting around the web like the crazed idiot that I can be, in a major panic desperately searching for a way to fix the 'puter. We totally got sucked in by SPYWAREBOT. They reminded me of door to door salesman, they placed the bait and then threw the "switch" and got our money. We also tried a number of other free aids we found and left all of it on the machine, so many different ones I lost track and probably could not recount them now.
Re: your instructions,
You wrote:
Looks to me like you are running Pest Patrol (CA) and McAfee at the same time, see this information:
You are running two antivirus programs at the same time and this is not a good thing. They conflict with each other and you will be less safe than if you ran one good program and maintained it properly.
http://service1.symantec.com/SUPPORT...00031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn...120300087.html
If this is the case, uninstall one of those.
My action:
We use America Online and the full security suite, hence the McAfee. I'm sure I got the Pest Patrol this month during my frenzied quest for aid. At any rate we decided to remove Pest Patrol. I used control panel/remove programs but it wasn't on the list. I believe I may have partially attempted to uninstall it prior to receiving your help. I then ran a search of all files on my computer which produced one instance of Pest Patrol (CA). I used the pop up menu and selected uninstall and executed it. Then I rebooted and did it all again because it never told me anything when it was finished, like, successfully removed or anything like that so I wanted to be sure I did it. After that I searched it up same way one more time and this time I deleted it with the pop up menu command. Then I deleted temp files, defragmented and ran disk cleanup and rebooted and when I searched it up one more time it was completely gone, not to be found at all.
I then followed steps one through nine explicitly and everything appeared to cooperate successfully. For step six the two items you mentioned by name did not appear in the remove programs list generated by my PC, once again I'm guessing probably because I had already tried to uninstall them prior to your help.
Already, there has been a MASSIVE IMPROVEMENT in the speed of this machine and it's ability to execute commands. I really can't imagine or wait until we're finished to see how it could even better than it is now. The improvement has been so great that I really don't even recognize this as my computer, it's like I got a new one for Christmas! Thanxalot for your help. Here then are the reports you requested next.
#1). >>>>>>
Smitfraudfix
SmitFraudFix v2.131
Scan done at 0:21:15.78, Tue 12/26/2006
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» C:\
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\Web
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system32
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINNT\system32\LogFiles
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner\Application Data
»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Owner\FAVORI~1
»»»»»»»»»»»»»»»»»»»»»»»» Desktop
»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys
»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"="kdmsi.exe"
kdmsi.exe detected !
»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32
»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection
»»»»»»»»»»»»»»»»»»»»»»»» End
-------------------------------------------------------------------------------------------------------------------------------------
#2). >>>>>>
Blacklight scan
12/26/06 00:38:40 [Info]: BlackLight Engine 1.0.47 initialized
12/26/06 00:38:40 [Info]: OS: 5.1 build 2600 (Service Pack 2)
12/26/06 00:38:40 [Note]: 7019 4
12/26/06 00:38:40 [Note]: 7005 0
12/26/06 00:38:51 [Note]: 7006 0
12/26/06 00:38:51 [Note]: 7011 516
12/26/06 00:38:51 [Note]: 7026 0
12/26/06 00:38:51 [Note]: 7026 0
12/26/06 00:39:40 [Note]: FSRAW library version 1.7.1020
12/26/06 01:28:57 [Info]: Hidden file: c:\WINNT\system32\kdmsi.exe
12/26/06 01:28:57 [Note]: 7002 32
12/26/06 01:28:57 [Note]: 7003 1
12/26/06 01:28:57 [Note]: 10002 1
12/26/06 07:12:46 [Note]: 7007 0
-------------------------------------------------------------------------------------------------------------------------------------
#3). >>>>>>
Fixwareout
Fixwareout
Last edited 12/06/2006
Post this report in the forums please
...
Prerun check
[HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"="kdmsi.exe"
...
...
Reg Entries that were deleted
...
Random Runs removed from HKLM
...
...
PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»» Searching by size/names...
C:\WINNT\SYSTEM32\DUMPHIVE.EXE
»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal
C:\WINNT\SYSTEM32\KDMSI.EXE 63,542 2004-08-03
Other suspects.
»»»»» Misc files.
»»»»» Checking for older varients covered by the Rem3 tool.
...
Postrun check
[HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"system"=""
...
-------------------------------------------------------------------------------------------------------------------------------------
#4). >>>>>>
HJT log
Logfile of HijackThis v1.99.1
Scan saved at 11:51:17 AM, on 12/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\1100815343\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Lexmark\Lexmark Photo Center\MemoryCardManager.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Common Files\AOL\1100815343\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1100815343\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\1100815343\ee\SSCEvtHdlr.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\AOL\1100815343\ee\aolsoftware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\AOL\1100815343\ee\aolsoftware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://theonlybookmark.com/in.cgi?20
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Lexmark\Lexmark Photo Center\MemoryCardManager.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100815343\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1100815343\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1100815343\ee\SSCRun.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Startup: Thumbs.db
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
O16 - DPF: {2C8EEB84-6D60-11D4-BD64-0050048A82BF} (eshare communications NetAgent Customer ActiveX Control version 2) - http://tech-a.mhi.aol.com/netagent/objects/custappx2.CAB
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-36.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,77/mcinsctl.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - file://C:\Program Files\gateway\helpspot\TechTools.CAB
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135623919408
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - file://C:\Program Files\gateway\helpspot\RunExeActiveX.CAB
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://mvt.mcafee.com/mvt/bin/3,0,1,0/mvt.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.av.aol.com/molbin/shared/mcgdmgr/en-us/1,0,0,18/mcgdmgr.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.auctiva.com/hostedimages/activex/xupload/XUpload.ocx
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINNT\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1100815343\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe