win32.tdss.rtk

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Windows update is set to notify me when there are updates but not to install or download them. The yellow box hasn't popped up to tell me there are updates. I turned it off and the red icon popped up, then I turned it back on, still no yellow icon to notify me. I do not use IE, but i was planning on updating it to the newest version, do I still need to do all those instuctions you posted for version 6?

Thanks,
Tom
 
Hello!

If you are going to update IE6 to IE8 then there is no need to do those instructions.

Did you managed to get windows updates?
 
I cant get the automatic updates to work. I went to the link and it says checking for the latest updates on your computer, but I think its stuck.
 
Just got this message..

Files required to use Windows Update are no longer registered or installed on your computer. To continue:


Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem
 
Hello!

Ok, so there is something wrong. Lets try reset the updates settings.

Dial-A-Fix

We need to repair some of windows' internal registration settings

  1. Please download Dial-A-Fix from one of the following mirrors:
  2. Extract the zip file to your desktop.
  3. Double click Dial-a-Fix.exe to start the program.
  4. Press the green double checkmark box (Looks like this:
    checkmark.png
    )
  5. UNcheck Empty Temp Folders, as well as Adjust Time/Date in the prep section. The prep section should then look like this:
    toUncheck.png
  6. When the window looks like this, press the GO button in the bottom of the window.
    mainWindow.png
  7. Exit/Close Dial-A-Fix
 
Hello,
I got an error

C;\winnt\system32\shdocvw.dll

Then it gave an error code
-2147319780
error accessing the OLE Registry

It said they have no info for the error.

The part for the windows installer seemed to go ok.

the error came from registration center part.

Thanks,
Tom
 
Just went to the windows update website still the same message.

Files required to use Windows Update are no longer registered or installed on your computer. To continue:


Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem

should I let it register or reinstall the files?

Thanks,
Tom
 
Hello!

I did bit more research about this error message.So try this method first:

[FONT=Verdana, Arial, Helvetica]Some have reported that simply re-registering the MSXML3.DLL seems to fix
the problem.
1. Click Start.
2. Choose Run.
3. In the Run box, type: regsvr32 MSXML3.DLL
Press okay

If that hasn't helped you may need to re-registered some more files:

1. Click Start.
2. Choose Run.
3. In the Run box, type (pressing okay after each one) :-

net stop wuauserv

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll

net start wuauserv [/FONT]



If that didnt work, try this method:

Use the Stand alone installer to install the Update Agent.
http://go.microsoft.com/fwlink/?LinkId=43264

If when you run this you get an message telling you its already installed then do the following.

Start > Run and type WindowsUpdateAgent20-x86.exe /wuforce
 
Hello,
I tried all of the other dll's still nothing, so I downloaded the stand alone installer and ran it, it said it was already installed. when I tried the command in the run box it said it cannot find the file I saved it to the desktop The file on the desktop is WindowsUpdateAgent30-x86.exe I changed it from 20 to 30 and it still couldn't find the file.
 
Hello Again LOL
I was able to get the stand alone installer to run when It was done I got an error

0x8007041d

Thanks,
Tom
 
Hello!

One option is to upgrade you service pack from SP2 to SP3.

When you get this message:

Files required to use Windows Update are no longer registered or installed on your computer. To continue:


Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem
Click to expand...

Can you or have you tried choosing the first option?
 
I have tried the first option and it seems like it is installing then I get...

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.

Thanks,
Tom
 
Hello Tom!


I think it is best if you seek help from one of these sites. My expertise is Malware removal so they are more able to help you with this problem.


Not a Malware Issues

At this stage your machine looks to be clean of malware, so the problems you are experiencing are not likely to be malware related. I think the best and fastest solution for you is to post on a PC troubleshooting forum.




They specialize in handling problems like this so you are certain to get expert assistance and a speedy resolution is very likely. So as I said above, your logs are showing clean so now you get my all clean speech I hope you can resolve your other problem with the links that I provided.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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