win32.trojandownloader.agent removal help

Hello,

I downloaded the antivirus and firewall. I did a scan and found 10 things. I'll post the log for the scan following the HJT log. Also, I had some warnings popping up during the scan. The default was to quaratine the files. Is that all I do, or should I remove them? Thanks for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:00:41 PM, on 7/26/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Users\Jaime\Desktop\Norton_Removal_Tool.exe
C:\Users\Jaime\AppData\Local\Temp\WZSE1.TMP\SymNRT.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avcenter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5343/mcfscan.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL C:\Windows\system32\guard32.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PermissionTV Download Manager Service (PermissionTVDownloadManager) - PermissionTV - C:\PROGRA~1\PERMIS~1\bin\dm.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7954 bytes



Avira AntiVir Personal
Report file date: Saturday, July 26, 2008 13:16

Scanning for 1510258 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows Vista
Windows version: (Service Pack 1) [6.0.6001]
Boot mode: Normally booted
Username: SYSTEM
Computer name: BIRDCOMPUTER

Version information:
BUILD.DAT : 8.1.0.326 16933 Bytes 7/11/2008 12:57:00
AVSCAN.EXE : 8.1.4.7 315649 Bytes 6/26/2008 17:57:53
AVSCAN.DLL : 8.1.4.0 40705 Bytes 5/26/2008 16:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 6/12/2008 21:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 5/26/2008 16:58:52
ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 7/18/2007 19:33:34
ANTIVIR1.VDF : 7.0.5.1 8182784 Bytes 6/24/2008 22:54:15
ANTIVIR2.VDF : 7.0.5.174 2027008 Bytes 7/25/2008 19:57:15
ANTIVIR3.VDF : 7.0.5.175 2048 Bytes 7/25/2008 19:57:15
Engineversion : 8.1.1.12
AEVDF.DLL : 8.1.0.5 102772 Bytes 7/9/2008 17:46:50
AESCRIPT.DLL : 8.1.0.59 307579 Bytes 7/26/2008 19:57:27
AESCN.DLL : 8.1.0.23 119156 Bytes 7/26/2008 19:57:25
AERDL.DLL : 8.1.0.20 418165 Bytes 7/9/2008 17:46:50
AEPACK.DLL : 8.1.2.1 364917 Bytes 7/26/2008 19:57:24
AEOFFICE.DLL : 8.1.0.21 192891 Bytes 7/26/2008 19:57:23
AEHEUR.DLL : 8.1.0.44 1343863 Bytes 7/26/2008 19:57:22
AEHELP.DLL : 8.1.0.15 115063 Bytes 7/9/2008 17:46:50
AEGEN.DLL : 8.1.0.31 311669 Bytes 7/26/2008 19:57:19
AEEMU.DLL : 8.1.0.6 430451 Bytes 7/9/2008 17:46:50
AECORE.DLL : 8.1.1.7 172406 Bytes 7/26/2008 19:57:18
AEBB.DLL : 8.1.0.1 53617 Bytes 4/24/2008 17:50:42
AVWINLL.DLL : 1.0.0.12 15105 Bytes 7/9/2008 17:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 5/16/2008 18:28:01
AVREP.DLL : 8.0.0.2 98561 Bytes 7/26/2008 19:57:16
AVREG.DLL : 8.0.0.1 33537 Bytes 5/9/2008 20:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 17:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 6/12/2008 21:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/23/2008 02:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 6/12/2008 21:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 21:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 6/12/2008 22:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 6/27/2008 22:34:37

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:, D:,
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Saturday, July 26, 2008 13:16

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'guardgui.exe' - '1' Module(s) have been scanned
Scan process 'AcroRd32.exe' - '1' Module(s) have been scanned
Scan process 'TrustedInstaller.exe' - '1' Module(s) have been scanned
Scan process 'SymNRT.exe' - '1' Module(s) have been scanned
Scan process 'Norton_Removal_Tool.exe' - '1' Module(s) have been scanned
Scan process 'wmpnetwk.exe' - '1' Module(s) have been scanned
Scan process 'XAudio.exe' - '1' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'RoxWatch9.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'dm.exe' - '1' Module(s) have been scanned
Scan process 'GoogleDesktop.exe' - '1' Module(s) have been scanned
Scan process 'dlcxcoms.exe' - '1' Module(s) have been scanned
Scan process 'cmdagent.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'DLG.exe' - '1' Module(s) have been scanned
Scan process 'TeaTimer.exe' - '1' Module(s) have been scanned
Scan process 'DSAgnt.exe' - '1' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
Scan process 'wmpnscfg.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'cfp.exe' - '1' Module(s) have been scanned
Scan process 'GoogleDesktop.exe' - '1' Module(s) have been scanned
Scan process 'RtHDVCpl.exe' - '1' Module(s) have been scanned
Scan process 'issch.exe' - '1' Module(s) have been scanned
Scan process 'igfxsrvc.exe' - '1' Module(s) have been scanned
Scan process 'dlcxmon.exe' - '1' Module(s) have been scanned
Scan process 'memcard.exe' - '1' Module(s) have been scanned
Scan process 'igfxtray.exe' - '1' Module(s) have been scanned
Scan process 'hkcmd.exe' - '1' Module(s) have been scanned
Scan process 'igfxpers.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'dwm.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'aawservice.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'SLsvc.exe' - '1' Module(s) have been scanned
Scan process 'audiodg.exe' - '0' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsm.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'wininit.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
60 processes with 60 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '44' files ).


Starting the file scan:

Begin scan in 'C:\' <OS>
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\Deckard\System Scanner\backup\Users\Jaime\AppData\Local\Temp\gyeqhoef.dll
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48f0869b.qua'!
C:\QooBox\Quarantine\C\Windows\System32\pac.txt.vir
[DETECTION] Is the TR/Dldr.VB.VPG Trojan
[NOTE] The file was moved to '48ee886a.qua'!
C:\Users\Anastasia\AppData\Local\Temp\ueuqxmlk.dll
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '490088bc.qua'!
C:\Users\Jaime\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Jaime\AppData\Local\Temp\mvfheska.dll
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48f189eb.qua'!
C:\_OTMoveIt\MovedFiles\07262008_094007\Users\Jaime\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Jaime\AppData\Local\Temp\awtsQGwX.dll
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48ff9013.qua'!
C:\_OTMoveIt\MovedFiles\07262008_094007\Users\Jaime\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Jaime\AppData\Local\Temp\geBsstuu.dll
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48cd9004.qua'!
C:\_OTMoveIt\MovedFiles\07262008_094007\Users\Jaime\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Jaime\AppData\Local\Temp\mlJBrsPh.dll
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48d5900e.qua'!
C:\_OTMoveIt\MovedFiles\07262008_094007\Users\Jaime\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Jaime\AppData\Local\Temp\opnkigfE.dll
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48f99015.qua'!
C:\_OTMoveIt\MovedFiles\07262008_094007\Users\Jaime\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Jaime\AppData\Local\Temp\tmp0000640f
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48fb9015.qua'!
C:\_OTMoveIt\MovedFiles\07262008_094007\Users\Jaime\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Jaime\AppData\Local\Temp\tmp00007bf2
[DETECTION] Is the TR/Vundo.Gen Trojan
[NOTE] The file was moved to '48fb901c.qua'!
Begin scan in 'D:\' <RECOVERY>


End of the scan: Saturday, July 26, 2008 13:58
Used time: 42:35 Minute(s)

The scan has been done completely.

32840 Scanning directories
259322 Files were scanned
10 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
10 files were moved to quarantine
0 files were renamed
1 Files cannot be scanned
259311 Files not concerned
1173 Archives were scanned
1 Warnings
10 Notes
 
Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Please download JavaRa and unzip it to your desktop.

  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove older versions of Java.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 7.

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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