XP Antispyware troubles

Hi km2357,

I was prepared to write that the computer seems to be working fine, without showing any symptoms recently, but...

I started the ESET scan yesterday evening before going out and when we came back the computer had shut off. It's done this occasionally in the past, though, not sure why. However, I attempted to run the ESET scan again and after getting 94% of the way through the machine shut off again. At this point, it had not found anything odd according to the dialog.

I realized, though, that I had not disabled Avira AntiVir, and during the 2nd scan AntiVir detected 3 malware... one was something related to Java I believe, another was tax software from Taiwan, and the last was an old copy of Dreamweaver my wife had from quite a few years ago.

I'm not sure if I should run ESET again?

Thanks,

Bill
 
Since ESET almost finished last time and didn't find anything, no need to run it again. But go ahead and post the AntiVir Log that found the three malware you mentioned in your last post. Plus let me know how your computer is doing.
 
Hi km2357,

The computer seems to be working well, at least there aren't any of the previous symptoms. My wife's busy backing up her important files and images.

I'm not sure where the Avira logs are, but I generated an Events.txt from the scan last night:

Exported events:

4/1/2011 11:37 PM [Scanner] Malware found
The file 'C:\tmp\crack868\Dreamweaver.exe'
contained a virus or unwanted program 'TR/Crypt.XPACK.Gen' [trojan]
Action(s) taken:
The file was moved to the quarantine directory under the name '4ec465ef.qua'.

4/1/2011 11:37 PM [Scanner] Scan
Scan ended [The scan has been done completely.].
Number of files: 52
Number of folders: 0
Number of malware: 1
Number of errors: 0

4/1/2011 11:34 PM [Scanner] Malware found
The file 'C:\TaiwanTaxes\DISK1\setup.exe'
contained a virus or unwanted program 'ADSPY/Dm.V.2' [adware]
Action(s) taken:
The file was moved to the quarantine directory under the name '4d356779.qua'.

4/1/2011 11:34 PM [Scanner] Scan
Scan ended [The scan has been done completely.].
Number of files: 52
Number of folders: 0
Number of malware: 1
Number of errors: 0

4/1/2011 11:28 PM [Guard] Malware found
Virus or unwanted program 'TR/Crypt.XPACK.Gen [trojan]'
detected in file 'C:\tmp\crack868\Dreamweaver.exe.
Action performed: Deny access

4/1/2011 11:28 PM [Guard] Malware found
Virus or unwanted program 'TR/Crypt.XPACK.Gen [trojan]'
detected in file 'C:\tmp\crack868\Dreamweaver.exe.
Action performed: Deny access

4/1/2011 11:28 PM [Guard] Malware found
Virus or unwanted program 'ADSPY/Dm.V.2 [adware]'
detected in file 'C:\TaiwanTaxes\DISK1\setup.exe.
Action performed: Deny access

4/1/2011 10:16 PM [Scanner] Malware found
The file 'C:\Documents and Settings\min\Application
Data\Sun\Java\Deployment\cache\6.0\7\143b51c7-2116ca99'
contained a virus or unwanted program 'JAVA/OpenConnect.J' [virus]
Action(s) taken:
The file was moved to the quarantine directory under the name '4ef61035.qua'.

4/1/2011 10:16 PM [Scanner] Scan
Scan ended [The scan has been done completely.].
Number of files: 52
Number of folders: 0
Number of malware: 1
Number of errors: 0

4/1/2011 10:13 PM [Guard] Malware found
Virus or unwanted program 'JAVA/OpenConnect.J [virus]'
detected in file 'C:\Documents and Settings\min\Application
Data\Sun\Java\Deployment\cache\6.0\7\143b51c7-2116ca99.
Action performed: Deny access

4/1/2011 9:42 PM [Guard] Service started
Service started.
Version of service: 10.0.1.58
Version of Engine: 8.2.4.192
Version of VDF: 7.11.5.130

4/1/2011 9:41 PM [Scheduler] Service started
The service was started.
Version of service 10.0.0.19
 
Good to hear that the computer seems to be working well. :)

Just a few more things to do regarding what Avira found:


Reconfigure Windows XP to show hidden files:
To enable the viewing of Hidden files follow these steps:

  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon.
  • Select the Tools menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
  • Now your computer is configured to show all hidden files.

Be sure to re-hide your files once you are finished cleaning your computer.



Step # 1: Deleting a Folder

I need you to delete the folder I have marked in bold(if found):

C:\tmp\crack868



Step # 2 Clear Java's Cache

Click Start > Control Panel

  • Double-click the Java icon in the control panel. (coffeecup icon)
  • Click Settings under Temporary Internet Files.

    -The Temporary Files Settings dialog box appears.

  • Click Delete Files.

    -The Delete Temporary Files dialog box appears.
    -There are two options on this window to clear the cache.

  • Applications and Applets
  • Trace and Log Files

Make sure both are checked

Click OK on Delete Temporary Files window.

-Note: This deletes all the Downloaded Applications and Applets from the cache.

Click OK on Temporary Files Settings window.
Close the Java Control Panel
 
If there are no more problems, you're good to go. :)

You can delete the following off of your computer:

DDS.scr
The two DDS Logs
GMER.zip
GMER.exe
The GMER Log


To remove ComboFix, do the following:

Go to Start > Run - type in ComboFix /Uninstall & click OK

Empty your Recycle Bin.



Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:

This is a good time to clear your existing system restore points and establish a new clean restore point

  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Make sure the C:\ drive is selected and click OK. If your computer's Hard Drive is not located on C:, change it to the correct drive letter then click OK.
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
  • This will remove all restore points except the new one you just created.
.

Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.


Make your Internet Explorer more secure This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it asks you if you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
  • Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Update Site Frequently It is important that you visit Microsoft Updates regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. You can find SpywareBlaster here:
    SpywareBlaster
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click ok..
  • Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
    Opera.
    If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
  • Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.


Here's a good website to read about Malware prevention:

http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

If your computer is running slow, click here for instructions on how to help speed up your computer.

Good luck!

Please reply one last time so that I know you have read my post and this thread can be closed.
 
km2357,

I think we're good to go, then.

You guys really do a great job here. My personal thanks for the help, as well as my wife's thanks. She mentioned to me something, a sentiment echoed in the official "thank-you" thread, but it's worth repeating:

The fact that all of you provide the help you do, with the patience you show, renews our faith in people. So many, many thanks.

Regards,

Bill
 
You're welcome. I'm glad I was able to help you out. :)

Good luck and safe surfing!

Since this issue appears to be resolved ... this Topic has been closed. Glad we could
help.

Note: If it has been three days or more since your last post, and the helper assisting
you posted a response to that post to which you did not reply, your topic will not be
reopened. At that point, if you still require help, please start a new topic and include
a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread
re-opened, please send me or your helper a private message (pm). A valid, working link to
the closed topic is required.
 
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