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Hi I'm trying to run a system scan and I get a box come up on the screen which won't be removed without I restart my PC. It says " Access violation at address 307A2113 in module 'SDWelcome.exe'. Write of address 00000080." Please can anyone help? Thanks Grandad

Hi I hope this is the right place to get help. You have helped me before, but I can't remember exactly how to go about asking. I was using Chrome some while ago and I suddenly started to get ads and popups asking me to do a survey apparently relevant to the site I was on. I used Spybot and...

Hi Please can anyone help. I am using Windows 8 and Internet Explorer 10 I find that when I am streaming or downloading with Internet Explorer, the task always stops half way through. I tried to down load Firefox - but only let me get half way. Affects Youtube as well. I think it may also...

Hi Please can anyone help. I find that when I am streaming or downloading with Internet Explorer, the task always stops half way through. I tried to down load Firefox - but only let me get half way. Affects Youtube as well. Also (maybe connected maybe not) I am getting lots of pop-ups even...

Have used Spybot for about 6 years on my old PC (Vista). Hardly ever any bad stuff to remove. Recently moved to Windows 8 and first scan has 253 items!!! Some of them seem to relate to registry key, how can I kill all these baddies safely? If you can help, a reply in non-technical language would...