cannot update

[Foxley]

hi im running vistaoops my spybot wont update anymore,it just hangs on the search for a server,any idea what to do


thanks:red:

 

[Zenobia]

There are manual updates available on this page,if you're behind on updates,you could use them to update in the meantime:
http://www.spybot.info/en/download/index.html

These are the detection updates:

Detection updates 2007-08-08 - product description
md5: F3B5A8279B36D844A19C9D8254F91DA1
This updates the detection rules. Only needed if you do not want to use the update function integrated into Spybot-S&D.

Could you post part of your updates log?Open Spybot,click update,click show log,highlight some lines near the end of it,then copy and paste it here.

 

[Foxley]

25/07/2007 12:03:37 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:03:51 downloaded update Advanced detection library 1.5.3
25/07/2007 12:03:51 - URL: http://www.spybotupdates.biz/updates/files/advcheck153.zip
25/07/2007 12:03:51 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\advcheck153.zip
25/07/2007 12:15:01 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:15:05 downloaded update Advanced detection library 1.5.3
25/07/2007 12:15:05 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/advcheck153.zip
25/07/2007 12:15:05 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\advcheck153.zip
25/07/2007 12:15:12 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:19:14 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:19:18 downloaded update TCP/IP Settings plugin
25/07/2007 12:19:18 - URL: http://spybot.mirrors.tds.net/updates/plugtcpip.zip
25/07/2007 12:19:18 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\plugtcpip.zip
25/07/2007 12:19:24 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:19:28 downloaded update Startup info
25/07/2007 12:19:28 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/startup.zip
25/07/2007 12:19:28 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\startup.zip
25/07/2007 12:19:40 downloaded update Immunization database
25/07/2007 12:19:40 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/clsid.zip
25/07/2007 12:19:40 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\clsid.zip
25/07/2007 12:19:40 downloaded update Main skins
25/07/2007 12:19:40 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/skins.main.zip
25/07/2007 12:19:40 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\skins.main.zip
25/07/2007 12:19:52 downloaded update Detection rules: Dialers
25/07/2007 12:19:52 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.dialer.zip
25/07/2007 12:19:52 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.dialer.zip
25/07/2007 12:19:53 downloaded update Detection rules: Hijackers
25/07/2007 12:19:53 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.hijackers.zip
25/07/2007 12:19:53 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.hijackers.zip
25/07/2007 12:19:53 downloaded update Detection rules: Keyloggers
25/07/2007 12:19:53 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.keyloggers.zip
25/07/2007 12:19:53 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.keyloggers.zip
25/07/2007 12:19:55 downloaded update Detection rules: Malware
25/07/2007 12:19:55 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.malware.zip
25/07/2007 12:19:55 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.malware.zip
25/07/2007 12:19:55 downloaded update Detection rules: PUPS
25/07/2007 12:19:55 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.pups.zip
25/07/2007 12:19:55 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.pups.zip
25/07/2007 12:19:56 downloaded update Detection rules: Security
25/07/2007 12:19:56 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.security.zip
25/07/2007 12:19:56 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.security.zip
25/07/2007 12:19:57 downloaded update Detection rules: Spybots
25/07/2007 12:19:57 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.spybots.zip
25/07/2007 12:19:57 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.spybots.zip
25/07/2007 12:19:58 downloaded update Detection rules: Trojans
25/07/2007 12:19:58 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.trojans.zip
25/07/2007 12:19:58 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.trojans.zip
25/07/2007 12:20:00 downloaded update Detection rules: Update
25/07/2007 12:20:00 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/includes.zip
25/07/2007 12:20:00 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\includes.zip
25/07/2007 12:20:01 downloaded update Detection support library 1.5
25/07/2007 12:20:01 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/tools15.zip
25/07/2007 12:20:01 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\tools15.zip
25/07/2007 12:20:02 downloaded update English descriptions
25/07/2007 12:20:02 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/desc.english.zip
25/07/2007 12:20:02 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\desc.english.zip
25/07/2007 12:20:03 downloaded update English help
25/07/2007 12:20:03 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/help.english.zip
25/07/2007 12:20:03 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\help.english.zip
25/07/2007 12:20:03 downloaded update English help for TeaTimer
25/07/2007 12:20:03 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/helpres.english.zip
25/07/2007 12:20:03 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\helpres.english.zip
25/07/2007 12:20:04 downloaded update English language
25/07/2007 12:20:04 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/lang.english.zip
25/07/2007 12:20:04 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\lang.english.zip

 

[Zenobia]

When you go to update Spybot,does it show you any error messages,or does it just hang indefinately?

Could you do me a favor?Could you click on this link with Internet Explorer,and if a box shows up asking whether you want to Open,Save or Cancel,please hit Cancel.Then,let me know what happened when you clicked on the link.
http://www.safer-networking.org/updates/spybotsd.ini

 

[Foxley]

it just Hangs

i clicked your link it said 'cannot update-Safer Networking Forums'

 

[dj_limi]

this is my problem when i want to update, i dont know why but all time update works only these 3-4 days not one pc 4 of my pc doesnt work at my friend yes works fine these is the problem look at the picture:

plz tell me how to reslove this problem okey

 

[Zenobia]

it just Hangs

i clicked your link it said 'cannot update-Safer Networking Forums'

Looks like the title of this thread,maybe.I would have to guess,that since your log shows Spybot hasn't even been able to download an update info file since July 25/07,and you cannot get the update info file even when you click that link,that maybe something on your computer is preventing you from getting updates from safer-networking.org.
Usually,if it's a problem with a firewall or proxy settings,you get an error. :scratch:
What do you have for a firewall,if you don't mind my asking?
I'm not sure if either applies,but you could try what is listed in this thread:
http://forums.spybot.info/showthread.php?t=176
What happens when you click this link?
http://www.safer-networking.org/

Were you able to get the manual updates okay?

 

[Zenobia]

this is my problem when i want to update, i dont know why but all time update works only these 3-4 days not one pc 4 of my pc doesnt work at my friend yes works fine these is the problem look at the picture:

Well,I've never seen that Socket Error with Spybot before:
http://www.bookmark-master.com/socket-error-10035.html

You could try what is listed here,and see if anything helps:
http://forums.spybot.info/showpost.php?p=38062&postcount=2

 

[Foxley]

Dear Zenobia-yesterday i tryed again this time it updated all the files without a problem

Thanks for your help and also your patience
Fox


25/07/2007 12:03:37 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:03:51 downloaded update Advanced detection library 1.5.3
25/07/2007 12:03:51 - URL: http://www.spybotupdates.biz/updates/files/advcheck153.zip
25/07/2007 12:03:51 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\advcheck153.zip
25/07/2007 12:15:01 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:15:05 downloaded update Advanced detection library 1.5.3
25/07/2007 12:15:05 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/advcheck153.zip
25/07/2007 12:15:05 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\advcheck153.zip
25/07/2007 12:15:12 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:19:14 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:19:18 downloaded update TCP/IP Settings plugin
25/07/2007 12:19:18 - URL: http://spybot.mirrors.tds.net/updates/plugtcpip.zip
25/07/2007 12:19:18 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\plugtcpip.zip
25/07/2007 12:19:24 Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
25/07/2007 12:19:28 downloaded update Startup info
25/07/2007 12:19:28 - URL: http://ftp.rz.tu-bs.de/pub/mirror/spybot.info/sbsdupdates/startup.zip
25/07/2007 12:19:28 - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\startup.zip
25/07/2007 12:19:40 downloaded update Immunization database

 

[Zenobia]

You're welcome.Glad you were able to get the updates.

 

[dj_limi]

this is my problem when i want to update, i dont know why but all time update works only these 3-4 days not one pc 4 of my pc doesnt work at my friend yes works fine these is the problem look at the picture:

The picture is from that i use spyboot in albanian languages

 

[Zenobia]

Sorry,I didn't see Albanian listed as a language on the spybot site.-> http://www.safer-networking.org/
So,I'll have to give you the English one.
If you can't get Spybot to update,you could try downloading the manual updates:
http://www.safer-networking.org/en/download/index.html

Detection updates 2007-08-15 - product description
md5: 434EFA817DB44398812B15CF160EDD2E
This updates the detection rules. Only needed if you do not want to use the update function integrated into Spybot-S&D.