I had the virus 2009 and 2010 on my computer that mimic's internet explorer/windows MUST CLICK TO REMOVE THE VIRUS...BUT I DIDN'T and I was told by aol to download spybot and lavasoft adware. i only did spybot and when i did, it appears that the virus is gone(no more messages) but i can no longer access my aol. i called aol and they said to remove it from my lap top and see what happens. still no aol. i deleted aol and replaced it, still no aol. what is the problem?
downloaded spybot now no access to my aol
- Thread starter marymang
- Start date
md usa spybot fan
Spybot Advisor Team [Retired]
marymang:
Are you running McAfee Security Suite orignally provided Free by AOL (specifically McAfee SystemGuard)?
Are you getting any errors attempting to logon to AOL such as:
Are you running McAfee Security Suite orignally provided Free by AOL (specifically McAfee SystemGuard)?
Are you getting any errors attempting to logon to AOL such as:
- ERROR AOL ERROR (AC-0000) error 0x90000000
spybot fan
the lap top: yes I deleted spybot but how do you delete immunization?
as for my desk top that I am using now, it has McFee 8.1 the free version: both computers do. Error message is what you asked me errox90000000. aol had me go into run and type in msconfig and disable any start up programs. i did that on the lap top and it worked twice but not after that. once i downloaded spybot the computer was going crazy with that virus 2009. then the icon left and suddently i now have aol explorer on my desktop. this is the only way i can access my account. so: lap top: get same message error, removed spybot but not immunization, and no aol access.
Desk top dell: have spybot active, two days later downloaded lavasoft adware active, McAfee free version 8.1 on both; never had a problem accessing aol on either computer until spybot.
and to answer the question I did immunize on lap top but failed to unimmunize before deleting spybot...now what do i do!!!!!!!!!!!!!!!
the lap top: yes I deleted spybot but how do you delete immunization?
as for my desk top that I am using now, it has McFee 8.1 the free version: both computers do. Error message is what you asked me errox90000000. aol had me go into run and type in msconfig and disable any start up programs. i did that on the lap top and it worked twice but not after that. once i downloaded spybot the computer was going crazy with that virus 2009. then the icon left and suddently i now have aol explorer on my desktop. this is the only way i can access my account. so: lap top: get same message error, removed spybot but not immunization, and no aol access.
Desk top dell: have spybot active, two days later downloaded lavasoft adware active, McAfee free version 8.1 on both; never had a problem accessing aol on either computer until spybot.
and to answer the question I did immunize on lap top but failed to unimmunize before deleting spybot...now what do i do!!!!!!!!!!!!!!!
Last edited:
md usa spybot fan
Spybot Advisor Team [Retired]
marymang:
I'll assume that you did "Immunize" using Spybot, either by specifying that action during installation or after installation.
There appears to be a defect in the McAfee SystemGuard code that seems to cause problems if there are a large number of entries in Internet Explorer restricted sites zone. See the following but do not follow the corrective action suggested:
To logon onto AOL either:
I'll assume that you did "Immunize" using Spybot, either by specifying that action during installation or after installation.
There appears to be a defect in the McAfee SystemGuard code that seems to cause problems if there are a large number of entries in Internet Explorer restricted sites zone. See the following but do not follow the corrective action suggested:
- ERROR: AOL ERROR (AC-0000) error 0x90000000 (when logging in to AOL 9)
http://service.mcafee.com/faqdocume...er/index?page=content&id=TS100332&actp=search
To logon onto AOL either:
- Disable McAfee SystemGuard.
--- or --- - Reinstall Spybot then go into the Immunize facility and click on the "Undo" at the top of the right hand pane.