pop ups and redirection

Please go to Kaspersky website and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select ''Run as administrator'' to perform this scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply along with a fresh HijackThis log.

If you need a tutorial, see here
 
At this time, I can not access any Kaspersky sites for some reason. I can get to other sites, just not Kaspersky.com. I will try later today. thanks.
 
You can then try this instead:

NOD32 online scan', 'Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.

  1. Check (tick) this box: YES, I accept the Terms of Use.
  2. Click on the Start button next to it.
  3. When prompted to run ActiveX. click Yes.
  4. You will be asked to install an ActiveX. Click Install.
  5. Once installed, the scanner will be initialized.
  6. After the scanner is initialized, click Start.
  7. Uncheck (untick) Remove found threats box.
  8. Check (tick) Scan unwanted applications.
  9. Click on Scan.
  10. It will start scanning. Please be patient.
  11. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.
 
# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3876 (20090221)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=29c113e9a781534faf224d90ea287811
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2009-02-21 10:15:14
# local_time=2009-02-21 02:15:14 (-0800, Pacific Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=562594
# found=46
# scan_time=4054
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\InternetSpeedMonitor2.zip Win32/Bagle.gen.zip worm 6FE2F3AEB61232B398B2A85DF642389C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\InternetSpeedMonitor4.zip Win32/Bagle.gen.zip worm 0F8D90932DA2D1BE25B5F36F20C4B0FC
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WildTangent49.zip Win32/Bagle.gen.zip worm 17D205EC1E402A465C32DEE820FBA508
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WildTangent65.zip Win32/Bagle.gen.zip worm FF6691E031C73579E7E65D544105F48A
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WildTangent95.zip Win32/Bagle.gen.zip worm 7AC60068C529B92335E2A13F95F265EF
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\21\2bf1fe15-24171a07 Java/Exploit.Bytverify trojan FA561D3BEF746BC78EF080F68870BC62
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\21\2bf1fe15-24171a07 »ZIP »Dvnny.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\21\2bf1fe15-24171a07 »ZIP »Dex.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\21\2bf1fe15-24171a07 »ZIP »Dix.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\21\2bf1fe15-24171a07 »ZIP »Dux.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\26\2a68265a-1d13deb8 Java/Exploit.Bytverify trojan FA561D3BEF746BC78EF080F68870BC62
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\26\2a68265a-1d13deb8 »ZIP »Dvnny.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\26\2a68265a-1d13deb8 »ZIP »Dex.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\26\2a68265a-1d13deb8 »ZIP »Dix.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\26\2a68265a-1d13deb8 »ZIP »Dux.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\33\54407b61-6010c8e0 Java/Exploit.Bytverify trojan FA561D3BEF746BC78EF080F68870BC62
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\33\54407b61-6010c8e0 »ZIP »Dvnny.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\33\54407b61-6010c8e0 »ZIP »Dex.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\33\54407b61-6010c8e0 »ZIP »Dix.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\33\54407b61-6010c8e0 »ZIP »Dux.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\43\7d3deceb-3d09f1db Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\6.0\50\66f52372-45230895 Java/TrojanDownloader.OpenStream.NAC trojan E4DEF9504FB160D876CA9A45D01E87D2
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\animan.class-4379dbf2-516a962f.class Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-39a6ec13-1387e76f.class Java/TrojanDownloader.OpenStream.NAC trojan E4DEF9504FB160D876CA9A45D01E87D2
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-3540f4b4-41343361.zip Java/Exploit.Bytverify trojan FA561D3BEF746BC78EF080F68870BC62
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-3540f4b4-41343361.zip »ZIP »Dvnny.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-3540f4b4-41343361.zip »ZIP »Dex.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-3540f4b4-41343361.zip »ZIP »Dix.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-3540f4b4-41343361.zip »ZIP »Dux.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-4f7e5914-3c28ffae.zip Java/Exploit.Bytverify trojan FA561D3BEF746BC78EF080F68870BC62
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-4f7e5914-3c28ffae.zip »ZIP »Dvnny.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-4f7e5914-3c28ffae.zip »ZIP »Dex.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-4f7e5914-3c28ffae.zip »ZIP »Dix.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\crtdcghcn.jar-4f7e5914-3c28ffae.zip »ZIP »Dux.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\version.jar-4d048a14-129e6fa1.zip Java/Exploit.Bytverify trojan FA561D3BEF746BC78EF080F68870BC62
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\version.jar-4d048a14-129e6fa1.zip »ZIP »Dvnny.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\version.jar-4d048a14-129e6fa1.zip »ZIP »Dex.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\version.jar-4d048a14-129e6fa1.zip »ZIP »Dix.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\version.jar-4d048a14-129e6fa1.zip »ZIP »Dux.class Java/Exploit.Bytverify trojan 00000000000000000000000000000000
C:\Qoobox\Quarantine\C\Documents and Settings\Tom\Application Data\cogad\cogad.exe.vir Win32/TrojanDownloader.Agent.OOL trojan 36AD7A012DD20F01A379A60F11B350E3
C:\Qoobox\Quarantine\C\Program Files\Mjcore\Mjcore.dll.vir Win32/Adware.MaxSearch application E1E922839EE26B08124F711EC1FD4378
C:\Qoobox\Quarantine\C\RESTORE\S-1-5-21-1482476501-1644491937-682003330-1013\Taquito.exe.vir Win32/AutoRun.KS worm 9E21A6A1A6251D4AE0A90A3332128CD5
C:\Qoobox\Quarantine\C\WINDOWS\system32\fkgsqevyaevqqvke.dll.vir Win32/Adware.GooochiBiz application 6F6DB130AEA6D29CDD6312A1DE13F52A
C:\Qoobox\Quarantine\C\WINDOWS\system32\nsc1B.dll.vir probably a variant of Win32/Adware.GooochiBiz application 271D6D7B7D8FFD63084A48395C012705
C:\SDFix\backups\backups.zip Win32/AutoRun.KS worm 6EEED60E2D07311AFA74FEFC3B92668B
C:\SDFix\backups\backups.zip »ZIP »backups/Taquito.exe Win32/AutoRun.KS worm 00000000000000000000000000000000
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:21:43 PM, on 2/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\RETROS~1\RETROS~1.0\retrorun.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tom\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {18D9C485-7EEC-4395-95DA-DC3875B10E81} (TEInstallPlugIn) - http://www.skylinesoft.com/interactive/TerraExplorer/Install/TEInstallPlugIn.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/27.38/uploader2.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1194412922328
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194412911343
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Google Update Service (gupdate1c985cc255f982) (gupdate1c985cc255f982) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - EMC Corporation - C:\PROGRA~1\RETROS~1\RETROS~1.0\retrorun.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 14119 bytes
 
Empty these folders:

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery
C:\Documents and Settings\Tom\Application Data\Sun\Java\Deployment\cache
C:\Qoobox\Quarantine
C:\SDFix\backups

Empty Recycle Bin.

Still problems?
 
Everythings seems normal. Thanks for all the time you spent. If you have the time, could you give me an idea of what you saw, how it may have happened, and how I can avoid these issues?

Also, I would like to know what you would suggest for simple anti virus and other protection software.

thanks again
-Tom J
 
Great :)

See below for my final instructions:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 12

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft''s Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes'' Anti-Malware - Malwarebytes'' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes'' Anti-Malware Setup Guide

    Malwarebytes'' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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