Resident SDHelper slow in 1.6

You know, all these posts remind me of the time earlier in the month when I decided to finally take the plunge to AVG 8, because AVG 7.5 was no more being updated. Both AVG 7.5 and Spybot 1.5.2 were awesome software, and they were probably the best free security softwares out there, along with Comodo or Zone Alarm Firewall. But with many users reporting bitterly about the Linkscanner issue grinding their system to a halt, and new features in AVG 8, which few people wanted, like the toolbar and such ... it's like taking perfectly good pieces of software and deliberately sabotaging them.

Now if you don't pay attention during the install of Spybot 1.6, it installs an Explorer extension (see this thread http://forums.spybot.info/showthread.php?t=30678 ) and the SDHelper thingy makes your browsing experience extremely frustrating. And those Info Balloons, which keeps popping up every 5 secs...well nevermind. You can disable them atleast. Alright so anyhoo, I just went back to Spybot 1.5.2. And I got rid of AVG 8 completely and installed NOD32.
 
DougCuk, thanks for the info about disabling the SDHelper/Resident IE module. Fixed me right up. I might also try to switch over to 1.5 from FileHippo.
 
A while ago, I remember an SB version that was released and its problem was when the user started-up the SB console window. The well-known progress bar, that shows before the SB console window, wouldn't display on the monitor for like 15 to 20 seconds. Then, it would show, do the progress bar motion, and the app would run fine after that.

The SB people fixed that 'slow startup' problem rather quickly so I'm very hopeful that the problem with the new SDHelper.dll slowing IE surfing to a crawl will soon be fixed too.
 
This thread is now on its third page with 11 different members reporting a slowdown problem caused by SDHelper in the new v1.6 program. I just wish someone from the Spybot Team would at least let us know that this problem is being investigated.

There have been at least 4 different threads about slowdowns in IE and/or Windows Explorer that have been tracked to the SDHelper resident protection module in v1.6 - but not one official response from the Spybot Team.

The main threads are:
Resident SDHelper slow in 1.6 (this thread)
Windows Explorer not Working with Spybot http://forums.spybot.info/showthread.php?t=31800
Delay Opening Folders caused by IE Resident http://forums.spybot.info/showthread.php?t=31559

I have two pc's showing the problem and have access to several more that do not - I have 20 years experience as a computer support tech but so far I can't work out what is triggering the slowdown problem - we need some input from the programmers here - please.
 
I'm running Vista 32bit and have also noticed a very slight slowing down of window explorer and a more noticable slowing of IE7 but only on certain websites,some load at as quickly as before but some are alot slower,after disabling SD IE Protection they load as normal
 
what does the sd-helper do that the restricted zone sites and hostsfile doesnt do? what does it really block? the same as the two others block? is the sd-helper really necessary when using the two others?
 
blues:

You should already know the answer to that question based on the experience that you encountered in this thread:
The restricted zone entries do not block URLs. They restricts what those sites can do. The HOSTS file blocks certain URLs. SDHelper goes one step farther. It blocks URLs that even contain bad URLs such as the one you encountered:

Code: 
Blocked HTTP://WWW.SITEADVISOR.COM/SITES/CASALEMEDIA.COM/POSTID?P=1040343: CasaleMedia (Blacklisted URL)
 
It blocks URLs that even contain bad URLs such as the one you encountered:
Click to expand...

i understand:) it is confusing sometimes.

so you say that the sd-helper only blocks urls, and not a file that contains a rogue that i download from for example www. download.com

then i dont understand why it is called bad download blocker, if it does block only urls that hosts bad downloads but not bad downloads hosted on sites that is not blocked by the sd-helper.
 
blues:

blues said:
... so you say that the sd-helper only blocks urls, ...
Click to expand...
I never said that.

Originally the primary function of SDHelper appeared to be the blocking of tracking cookies. Since tracking cookies are in fact downloaded files, I assume that it is possible that is where it got the designation "Internet Explorer bad download blocker". I don't know what other files, if any, it blocks from being downloaded and I certainly would not count on it to block the indiscriminant manual downloading of files.

To see what SDHelper has blocked on your system, look in the SDHelper.log file.
 
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thanks for your clarifying, my sd-helper log was deleted some days ago so i dont have them, but i remember that it was only names of sites it has blocked that was in the log and nothing else.
 
SD Helper slow down, me too

Running Vista Ultimate 32 bit, IE7, Avast! (AVG 8 has printer issues in IE7), just upgraded to Spybot 1.6, and also determined when I shut off SD Helper the slowdown goes away.

I'd like to see this fixed, as I never had this issue with 1.52, and I like using the SD Helper. It's so slow it's like being on dial up now, and that just isn't acceptable. I don't want to simply shut it off.

I too registered to report this issue today, and made a seperate post prior to reading this thread..sorry 'bout that.
 
im having the same problem as everybody else, there is about 8 second delay on ie after updating to 1.6, can anybody tell me how i can install 1.5 again, and how to safely uninstall 1.6? thanks
 
Bunni:
braves2007:

Besides the "SDHelper" BHO (Browser Helper Object) are you running any other BHOs?

Please note:

braves2007 said:
im having the same problem as everybody else, ...
Click to expand...
Not "... everybody else ...". I have a two second delay when I open new windows or tabs in Ienternet Explorer (running IE7). But I have traced it down to the interaction with my Firewall.

That is why I am trying to determine exactly the set of circumstances that causes the problem.
 
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Nothing I haven't run before, using google toolbar, none of it creates an issue except for SD Helper. I disabled them all, and SD Helper all by itself creates the issue.

I'm Using the firewall that comes with Vista. I never had this issue at all with 1.52.
 
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Bunni:

Bunni said:
... using google toolbar, ..
Click to expand...
Running "google toolbar" with the "SDHelper" BHO has caused problems in the past.

Bunni said:
... I disabled them all, and SD Helper all by itself creates the issue. ...
Click to expand...

If you would, please uninstall the "google toolbar" again to make sure that it is "SDHelper" BHO alone that is causing the problem (even after a re-boot), just to make sure it is not the combination of running the "google toolbar" and "SDHelper" together that is actually causing the problem.
 
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Spybot 1.6.0.31 not only messes with IE browser speed, but it totally hung many of my applications. Every time I would go to IE Tools, Internet Options, Delete History, the Deleting History window would hang and I could watch the little green progress bar go on for hours. Also, if I tried IE Tools, Internet Options, Browsing History Settings (in order to delete the cookies from my recent browsing activity), it would take a minimum of 10 minutes to never, trying to load the Temporary Internet Files page where the cookies are listed. The only way out of these, and also many explorer files, was to open Task Manager and End Task. A few times, when Microsoft said “do you want to report the File Not Responding Error?”, even that little popup window would hang indefinitely.
I thought for sure I had a virus, or someone was remotely manipulating my computer. After coming to these forums and reading about the Resident SDhelper problem, I turned off that part of Spybot, and wow, my computer is mine again! I had no idea that Spybot could screw up my computer so badly.
I sure hope they fix this in the next update.
 
Disabled all except SD Helper, restarted IE7, still same thing. Again, I've been using google toolbar probably since it came out, and have been using spybot forever as well. I've never had this from Spybot SD Helper.

I also disabled Acrobat PDF reader, and Sun Java, all of which were also running prior to this new version.

The delay is there only with SD Helper present. When I disable SD Helper, everything is rosy again.
 
md usa spybot fan - You keep implying that this problem must be caused by an interaction with another IE BHO or Addon.
I have already disabled ALL my IE addons and the delay opening folders in Windows Explorer remains.
I have also tried uninstalling all the addons that integrate with Windows Explorer and the delay remains.
The only thing that switches off the delay is disabling Spybots resident SDHelper module.

I am getting really frustrated here - I have posted several times over the last two weeks requesting that we get some comment from a Team Spybot member but without ANY response - in desperation I have PM'd PepiMK asking him to look at this thread - again without any response.

To summarise several of my previous posts:
I am seeing a 3 second delay when opening either Windows Explorer or My Computer - and this repeats on every change of folder - so flipping between folders becomes very annoying as each change has this 3 second pause. The right-hand file window remains blank during the delay. The delay only started after installing Spybot v1.6 - this delay did not exist when using Spybot v1.5.2.

Switching off the SDHelper eliminates the delay. Activating SDHelper turns the delay back on - but only for any new Windows Explorer windows - any pre-existing windows remain ok and functions without the delay.

I have two computers showing this problem both are using XP-Pro on a 3Ghz P4 with 1Gb Ram showing around 600-700k of free RAM. I run a very lean XP setup with only 22 resident processes in the Task Manager display.
The only extras being AVG Free v8 without the LinkScanner/Toolbar or Office plugin loaded.
The problem exists under both SP2 and SP3 and with both IE6 and IE7.
I use the XP Firewall and have SpywareBlaster v4.1 installed.
Disabling TeaTimer has no effect on this delay problem.
I do not run any addon IE toolbars.

Applications installed with IE addons:
NOTE: The delay remains even when all these addons are disabled.
Java JRE 1.5.0_15
Acrobat Reader v5.0.5
Adobe Flash v9
Apple Quicktime QTPlugin v7.1.3

Applications installed with Windows Explorer integration:
NOTE: The delay remaims even with all these uninstalled.
Spybot v1.6 context menu scanner
Treesize v1.72
Agent Ransack Search v1.73
Winzip v6.3

Can we please get some input from the developers - I would be very happy to test any theories or fixes for this problem.
 
Anything else to try? If not then the only thing I can do is uninstall 1.6 and revert to 1.52 or use Firefox exclusively, which has no problem at all.

Using it as is, is very frustrating.
 
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