Scanning cannot be canceled properly

R

Rallex

New member
Spybot S&D 1.6.2.42

If I cancel an active scanning process the process hangs and I can see two windows: "Loading Spybot - Search & Destroy..." and the scanning window

The process does not turn back to the main windows ob Spybot S&D...

What's wrong?

Thank you for you support,
Rallex
 
Rallex:

Spybot - Search & Destroy 1.6.2.46 is the current version of Spybot.

What do you mean by cancel?

"Stop scan" appears to work properly for me resulting in the following message:

User abort
Scan was not completed successfully.
Click to expand...
 
Very fast reaction :laugh:

You're right, I meant "Stop scan".

But on my system the process stops scanning without any comment.
The task manager says, that there is no answer (in German: Rückmeldung) of S&D...
 
I'd like you to ask for one more try:

Please, start S&D with option "/autocheck" and then stop scanning.
Does it work for you?

(Starting scanning from the main window and stop it works for me, too.)
 
Last edited:
Rallex:

If I start Spybot with the /autocheck parameter and then attempt to use the "Stop check" button, Spybot does in fact hang.
 
Ok, good to know that you can reproduce the misfunction.

Can you submit this problem to the development team?
 
Hi,
I have also the same problem but on WINDOWS XP SP2 PRO Edition with Spybot S&D 1.6.2.46.
I use /autocheck parameter and when I click on the "Stop check" button, I can see two windows: "Loading Spybot - Search & Destroy..." and the "scanning window", but the process does not turn back to the main windows of Spybot S&D...
I am french and don't speak German and just a little English, if you have a solution, I prefer in English than in German.

Thank you for your help, Best Regards
 
Thank you for your information.
Problem is still assigned to the development team.
We hope to get a bugfix soon.
 
always in the same situation

Hi,
I am always in the same situation like 19FEB09 and 27FEB09.
I have no news about this problem: can you gives something about it?
I don't see anything new on this page:
http://forums.spybot.info/showthread.php?t=45934
You said you submit this problem to the development team, have they put anything on the forum about this? and where can I find informations?
Is the problem fixed? if yes, how can I dowload the solution?
Thank you to give any answers to me.:greeting:
Best Regards
 
No, I got no reaction of the develloper team, now :sad:
I hope, that a bugfix will come soon (at the moment version number of Spybot S&D is further 1.6.2.46...)
 
Thank you for your answer

Hi,
Thank you for your answer.
To know that you havn't information now is all the same a information.
I wait your new version of Spybot.
Best regards:coffee:
 
I also have the same problem with Vista Business. I would like to avoid having the scan run uring start up but I can't seem to get it to disable.

Thanks.
 
Hello,

The scan could hang when the stop button was pressed in an automated scan. This was a little bug.

Please download this this new SpybotSD.exe file as fix.

To use this file extract the downloaded archive into the main application folder (usually C:\Program Files\Spybot - Search & Destroy\).

Replace it with the files in your Spybot program folder. If the SpybotSD.exe is hidden, make it visible:

* Using Windows Explorer navagate to:
o C:\Program Files\Spybot - Search & Destroy
* In the Tools menu select Folder Options…
* In the Folder Options dialog select the View tab.
* Uncheck the following option:
o Hide protected operating system file (Recommended)
* Click the Apply button.
* Click the OK button.
* The files should now be displayed

Best regards
Sandra
Team Spybot
 
It says access denied. I tried as admin and took off read only for whole folder. I also made sure spybot was off in applications and spybot.exe wasnt on in processes. What else do I have to do to be able to update the .exe

Thanks,
 
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