update problem

[econ1]

I get an error message every time I try to update. Help will be appreciated.

Thanks,

Michael

 

[Matt]

Hi econ1,

:welcome: to Safer Networking Forums.

Which message did you get?
Which operating system do you have?
Which version of Spybot to you have?

If you use Spybot 1.6.2 and Windows Vista, you can download a fix from here. Copy this file into your main application folder (usually C:\Program Files\Spybot - Search & Destroy\).

 

[econ1]

Thank you very much. I am using xp and version 1.6.0

 

[Matt]

Hi econ1,

which message do you get when trying to update?

 

[econ1]

error retrieving update info file.

 

[Matt]

Hi econ1,

Please download the newest version Spybot (1.6.2) from here. After that, please un-install Spybot 1.6.0 completely from your computer, reboot, and install Spybot 1.6.2.

If you then still have problems, download the file I've told you. Still problems?

 

[econ1]

Thank you very much! It works.

 

[Matt]

Hi econ1,

I'm glad I could help.