Virtumonde - I need some help..

H

HarrisonCope

New member
Hello, my computer started acting up so i ran spybot and it came back with 3 files all named virtumonde. something. i think it was .dll and .prx i can't remember the other. i can delete them but they come back. I disconnected from the internet and ran the search again, found the same stuff, fixed it, rebooted and it ran another scan, fixed that and it continues to come back. After i ran the last fix one of the spybot pop up things came up asking me to allow a change. i didn't recognize it so i denied it and said remember this decision. Now this continues to pop up in my right hand side of the screen...

Registry change denied
Identified as: User blacklist

Resident denied the change of
{8FE73D11-E920-4D29-ACEF-943FDAA5C66E}
(category Browser Help Object) based on your
blacklist.

Like it is continually trying to change it and the program will continually deny it. So i need some major help. This is my only computer and i don't have the money to get anything else. I can follow directions very well and i really need so help here. Thank you for the time!

Harrison Cope
 
Hello and welcome to Safer Networking.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.



Step # 1: Download and Run HijackThis
Download HJTInstall.exe to your Desktop.

  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.

Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
 
Ok, thank you for getting back to me so quickly. I appreciate your help. And i will definitely stick with this. Thank you for doing the same. I ran the program and this is the logfile.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:57:34 PM, on 7/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\rundll32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dc0a3ac7] rundll32.exe "C:\WINDOWS\system32\ruqelcgw.dll",b
O4 - HKLM\..\Run: [BMdf39095b] Rundll32.exe "C:\WINDOWS\system32\qntmvvtb.dll",s
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 7036 bytes
 
Step # 1 Download CCleaner

Download CCleaner from here to clean temp files from your computer.
  • Double click on the ccsetup.exe file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location.
  • Under Install Options, choose all the default settings except I would recommend that you unclick/untick install the Yahoo! Toolbar, unless you want it. You can also Uncheck the 'Automatically check for updates' box.
  • Click Install then finish to complete installation.



Step # 2 Retrieve the Installed Programs List from CCleaner

Open CCleaner if it's not already running.
In the Left Pane, click Tools
Verify that Uninstall is highlighted in color, or click on it.
In the lower Right, click Save to Text File.
Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
You can leave the filename as install.txt
Click Save
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.



Step # 3: Download and Run ComboFix

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Be sure to save ComboFix.exe to your Desktop

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleaning the system:

CCleaner Install List
C:\ComboFix.txt
New HijackThis log.

Use multiple posts if you can't fit everything into one post.
 
CClean Installed Programs List

Adobe Acrobat - Reader 6.0.2 Update
Adobe Flash Player Plugin
Adobe Reader 6.0.1
ALPS Touch Pad Driver
avast! Antivirus
Broadcom Management Programs 2
CCleaner (remove only)
Conexant D110 MDC V.9x Modem
Dell Driver Reset Tool
Dell Media Experience
Dell Picture Studio v3.0
Dell Support Center
Dell System Restore
Dell Wireless WLAN Card
DellSupport
Digital Line Detect
HijackThis 2.0.2
Intel(R) Graphics Media Accelerator Driver for Mobile
Internal Network Card Power Management
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 5
Learn2 Player (Uninstall Only)
Macromedia Flash Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Modem Helper
Mozilla Firefox (3.0)
MSXML 4.0 SP2 (KB936181)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
MyWay Search Assistant
NetWaiting
PowerDVD 5.5
QuickBooks Simple Start Special Edition
QuickSet
QuickTime
RealPlayer Basic
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy
Viewpoint Media Player
WebCyberCoach 3.2 Dell
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7

Combo Fix Log Report
ComboFix 08-07-12.2 - Harrison Cope 2008-07-13 0:54:05.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.180 [GMT -5:00]
Running from: C:\Documents and Settings\Harrison Cope\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\agjvwimc.dll
C:\WINDOWS\system32\bbxfyypn.dll
C:\WINDOWS\system32\BKQAIkkj.ini
C:\WINDOWS\system32\BKQAIkkj.ini2
C:\WINDOWS\system32\bszip.dll
C:\WINDOWS\system32\cbJSCcdd.ini
C:\WINDOWS\system32\cbJSCcdd.ini2
C:\WINDOWS\system32\cmiwvjga.ini
C:\WINDOWS\system32\dfslswhf.dll
C:\WINDOWS\system32\donuhxww.ini
C:\WINDOWS\system32\fxdwtm.dll
C:\WINDOWS\system32\IknpYJlm.ini
C:\WINDOWS\system32\IknpYJlm.ini2
C:\WINDOWS\system32\irlmfpnr.ini
C:\WINDOWS\system32\jdqjmdtg.ini
C:\WINDOWS\system32\jpjxed.dll
C:\WINDOWS\system32\jvdlmxlc.dll
C:\WINDOWS\system32\jyumxvfb.dll
C:\WINDOWS\system32\lygedh.dll
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\npyyfxbb.ini
C:\WINDOWS\system32\oeminfo.ini
C:\WINDOWS\system32\ojurpyfe.dll
C:\WINDOWS\system32\qBLlnUtv.ini
C:\WINDOWS\system32\qBLlnUtv.ini2
C:\WINDOWS\system32\qrwnffki.dll
C:\WINDOWS\system32\rnpfmlri.dll
C:\WINDOWS\system32\rtEMnnnn.ini
C:\WINDOWS\system32\rtEMnnnn.ini2
C:\WINDOWS\system32\ruqelcgw.dll
C:\WINDOWS\system32\tesndiwh.dll
C:\WINDOWS\system32\tvqxkt.dll
C:\WINDOWS\system32\utCJmnpo.ini
C:\WINDOWS\system32\utCJmnpo.ini2
C:\WINDOWS\system32\vtlyis.dll
C:\WINDOWS\system32\wgclequr.ini
C:\WINDOWS\system32\wwxhunod.dll
C:\WINDOWS\system32\yaywtQKE.dll
C:\WINDOWS\system32\ypqpgn.dll

.
((((((((((((((((((((((((( Files Created from 2008-06-13 to 2008-07-13 )))))))))))))))))))))))))))))))
.

2008-07-13 00:33 . 2008-07-13 00:33 <DIR> d-------- C:\Program Files\CCleaner
2008-07-13 00:17 . 2008-07-13 00:17 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-07-13 00:17 . 2008-07-13 00:17 1,409 --a------ C:\WINDOWS\QTFont.for
2008-07-12 14:20 . 2008-07-12 14:20 <DIR> d-------- C:\Program Files\Trend Micro
2008-07-11 22:59 . 2008-07-11 22:59 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\AdobeUM
2008-07-10 14:10 . 2008-07-10 14:10 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-07-10 14:10 . 2008-07-10 14:31 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-10 09:09 . 2008-07-12 19:33 110,419 --a------ C:\WINDOWS\BMdf39095b.xml
2008-07-08 17:24 . 2008-07-08 17:24 <DIR> d-------- C:\Program Files\Dell Support Center
2008-07-08 17:24 . 2008-07-08 17:24 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-07-08 17:24 . 2008-07-08 17:24 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-07-08 17:18 . 2008-07-08 17:18 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\AdobeUM
2008-07-08 17:17 . 2008-07-08 17:17 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-07-08 17:16 . 2008-07-08 18:54 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Dell
2008-07-08 17:10 . 2008-07-08 17:16 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\GTek
2008-07-08 17:08 . 2005-09-06 00:12 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\Symantec
2008-07-08 17:08 . 2005-09-06 00:04 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\Jasc Software Inc
2008-07-08 17:08 . 2008-07-08 17:08 <DIR> d-------- C:\Documents and Settings\New Wine Church
2008-07-08 15:15 . 2008-07-08 15:15 <DIR> d-------- C:\WINDOWS\Sun
2008-07-08 15:15 . 2008-07-08 15:15 724,984 --a------ C:\Documents and Settings\Harrison Cope\gotomypc_437.exe
2008-07-08 14:34 . 2008-02-22 02:33 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-07-08 13:15 . 2003-06-18 17:31 17,920 --a------ C:\WINDOWS\system32\mdimon.dll
2008-07-08 13:15 . 2008-07-08 13:15 376 --a------ C:\WINDOWS\ODBC.INI
2008-07-08 13:11 . 2008-07-08 13:11 <DIR> d-------- C:\Program Files\Microsoft ActiveSync
2008-07-08 13:10 . 2008-07-08 13:11 <DIR> d-------- C:\WINDOWS\SHELLNEW
2008-07-08 13:10 . 2008-07-08 13:10 <DIR> d-------- C:\Program Files\Microsoft.NET
2008-07-08 13:06 . 2008-07-08 13:06 <DIR> dr-h----- C:\MSOCache
2008-07-08 12:58 . 2001-08-17 13:48 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2008-07-08 12:58 . 2001-08-17 13:48 12,160 --a------ C:\WINDOWS\system32\dllcache\mouhid.sys
2008-07-08 12:58 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2008-07-08 12:58 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\dllcache\hidusb.sys
2008-07-07 16:21 . 2008-07-07 16:24 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\U3
2008-07-07 16:20 . 2004-08-03 23:08 26,496 --a------ C:\WINDOWS\system32\dllcache\usbstor.sys
2008-07-07 16:20 . 2008-07-07 16:20 4,128 --a------ C:\INFCACHE.1
2008-07-07 15:05 . 2008-07-07 15:05 <DIR> d-------- C:\Program Files\Common Files\SWF Studio
2008-07-07 12:08 . 2006-08-21 04:14 128,896 --------- C:\WINDOWS\system32\dllcache\fltmgr.sys
2008-07-07 12:08 . 2006-08-21 04:14 23,040 --------- C:\WINDOWS\system32\dllcache\fltmc.exe
2008-07-07 12:08 . 2006-08-21 07:21 16,896 --------- C:\WINDOWS\system32\dllcache\fltlib.dll
2008-07-07 12:06 . 2008-07-07 12:06 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-07-07 11:45 . 2008-06-13 08:10 272,128 --a------ C:\WINDOWS\system32\drivers\bthport.sys
2008-07-07 11:45 . 2008-06-13 08:10 272,128 --------- C:\WINDOWS\system32\dllcache\bthport.sys
2008-07-07 11:43 . 2008-07-11 13:31 <DIR> d-------- C:\Program Files\Google
2008-07-07 11:40 . 2007-07-09 08:09 584,192 --------- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2008-07-07 11:39 . 2006-06-01 13:47 163,840 --------- C:\WINDOWS\system32\dllcache\jgdw400.dll
2008-07-07 11:39 . 2006-06-01 13:47 27,648 --------- C:\WINDOWS\system32\dllcache\jgpl400.dll
2008-07-07 11:36 . 2008-05-08 07:28 202,752 --------- C:\WINDOWS\system32\dllcache\rmcast.sys
2008-07-07 11:21 . 2008-07-07 11:21 2 --a------ C:\WINDOWS\msoffice.ini
2008-07-07 11:17 . 2005-06-28 10:21 22,752 --a------ C:\WINDOWS\system32\spupdsvc.exe
2008-07-07 10:49 . 2008-07-07 10:49 <DIR> d-------- C:\Program Files\Alwil Software
2008-07-07 10:35 . 2008-07-07 10:35 <DIR> d-------- C:\Program Files\DellSupport
2008-07-07 10:28 . 2005-09-06 00:12 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\Symantec
2008-07-07 10:28 . 2005-09-06 00:04 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\Jasc Software Inc
2008-07-07 10:28 . 2008-07-07 11:17 <DIR> d--h----- C:\Documents and Settings\Harrison Cope\Application Data\Gtek
2008-07-07 10:28 . 2008-07-13 00:58 <DIR> d-------- C:\Documents and Settings\Harrison Cope
2008-07-07 10:27 . 2005-09-06 00:12 <DIR> d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec
2008-07-07 10:27 . 2005-09-06 00:04 <DIR> d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\Jasc Software Inc
2008-07-07 10:27 . 2005-09-06 00:16 <DIR> d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\Gtek
2008-07-07 10:21 . 2008-07-07 10:21 8,192 --a------ C:\WINDOWS\REGLOCS.OLD
2008-06-20 12:41 . 2008-06-20 12:41 245,248 --------- C:\WINDOWS\system32\dllcache\mswsock.dll
2008-06-20 05:44 . 2008-06-20 05:44 138,368 --------- C:\WINDOWS\system32\dllcache\afd.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-08 19:34 --------- d-----w C:\Program Files\Java
2008-07-07 16:22 --------- d-----w C:\Program Files\Common Files\AOL
2008-07-07 16:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-07-07 16:01 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 09:42 2156368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" [X]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 16:33 155648]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-02-15 15:02 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-02-15 15:02 126976]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 20:15 290816]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2005-03-04 11:26 606208]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19 53248]
"mmtask"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 08:50 53248]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-09-06 00:07 26112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-09-06 00:08 98304]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05 127035]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 18:20]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 18:16]

.
- - - - ORPHANS REMOVED - - - -

BHO-{18A30069-A98F-4880-B5CF-658FA50082EC} - (no file)
BHO-{2A632D15-7A6F-4E9A-B5F0-2DDCBF14E006} - C:\WINDOWS\system32\opnmJCtu.dll
BHO-{2C9782A0-746E-4C2C-BB96-E67977560981} - C:\WINDOWS\system32\jkkIAQKB.dll
BHO-{788629AF-89BB-40CC-825C-44170578E2CC} - (no file)
BHO-{8FE73D11-E920-4D29-ACEF-943FDAA5C66E} - C:\WINDOWS\system32\nnnnMEtr.dll
BHO-{A705D0E4-9FC0-44D9-9F7F-337F9E0F3083} - C:\WINDOWS\system32\ddcCSJbc.dll
BHO-{ACEE8E34-9CF9-450A-BA27-F15F85AE7F22} - C:\WINDOWS\system32\vtUnlLBq.dll
BHO-{E6C1B713-97F3-4CA4-A2A9-518B6FF45760} - C:\WINDOWS\system32\mlJYpnkI.dll
HKLM-Run-dc0a3ac7 - C:\WINDOWS\system32\ruqelcgw.dll
HKLM-Run-BMdf39095b - C:\WINDOWS\system32\qntmvvtb.dll


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-13 01:00:40
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\WLTRYSVC.EXE
C:\WINDOWS\system32\BCMWLTRY.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\WLTRAY.EXE
C:\Program Files\Apoint\ApntEx.exe
C:\WINDOWS\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2008-07-13 1:03:34 - machine was rebooted [Harrison Cope]
ComboFix-quarantined-files.txt 2008-07-13 06:03:28

Pre-Run: 46,299,037,696 bytes free
Post-Run: 46,259,466,240 bytes free

198 --- E O F --- 2008-07-10 03:09:13

Hijack this Report
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:20 AM, on 7/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 6931 bytes
 
Step # 1 Remove Viewpoint Media Player

You have Viewpoint Media Player installed on your system. This program is not malware but it is foistware in that it is usually installed without the user's knowledge or approval, and for this reason I recommend you remove it. If you actually use this program, I recommend you try using safe and free alternatives such as VLC Media Player.
To remove, open Start->Control Panel->Add/Remove Programs find Viewpoint Media Player and select Remove.


Step # 2: Add/Remove Programs

Go to Start-Settings-Control Panel, click on Add Remove Programs. If any of the following programs are listed there, click on the program to highlight it, and click on remove. Then close the Control Panel.

MyWay Search Assistant

Reboot your Computer.


Step # 3: Run CFScript

Please delete the version of ComboFix you have on your computer, I need you to download the latest version of ComboFix by sUBs here and save it to your Desktop.


  • Then, please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    Code: 
    KILLALL::

File::

C:\WINDOWS\BMdf39095b.xml

  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.




    CFScript.gif



    Note: This CFScript is for use on HarrisonCope's computer only! Do not use it on your computer.

  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


In your next post/reply, I need to see the following:

1. ComboFix Log that appears after Step 3 has been completed
2. A fresh HiJackThis Log taken after Step 3 has been completed
 
ComboFix 08-07-13.6 - Harrison Cope 2008-07-13 15:40:12.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.261 [GMT -5:00]
Running from: C:\Documents and Settings\Harrison Cope\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Harrison Cope\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\BMdf39095b.xml
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\BMdf39095b.xml

.
((((((((((((((((((((((((( Files Created from 2008-06-13 to 2008-07-13 )))))))))))))))))))))))))))))))
.

2008-07-13 00:33 . 2008-07-13 00:33 <DIR> d-------- C:\Program Files\CCleaner
2008-07-13 00:17 . 2008-07-13 00:17 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-07-13 00:17 . 2008-07-13 00:17 1,409 --a------ C:\WINDOWS\QTFont.for
2008-07-12 14:20 . 2008-07-12 14:20 <DIR> d-------- C:\Program Files\Trend Micro
2008-07-11 22:59 . 2008-07-11 22:59 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\AdobeUM
2008-07-10 14:10 . 2008-07-10 14:10 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-07-10 14:10 . 2008-07-10 14:31 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-08 17:24 . 2008-07-08 17:24 <DIR> d-------- C:\Program Files\Dell Support Center
2008-07-08 17:24 . 2008-07-08 17:24 <DIR> d-------- C:\Program Files\Common Files\supportsoft
2008-07-08 17:24 . 2008-07-08 17:24 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-07-08 17:18 . 2008-07-08 17:18 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\AdobeUM
2008-07-08 17:17 . 2008-07-08 17:17 <DIR> d-------- C:\Program Files\Common Files\Adobe
2008-07-08 17:16 . 2008-07-08 18:54 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Dell
2008-07-08 17:10 . 2008-07-08 17:16 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\GTek
2008-07-08 17:08 . 2005-09-06 00:12 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\Symantec
2008-07-08 17:08 . 2005-09-06 00:04 <DIR> d-------- C:\Documents and Settings\New Wine Church\Application Data\Jasc Software Inc
2008-07-08 17:08 . 2008-07-08 17:08 <DIR> d-------- C:\Documents and Settings\New Wine Church
2008-07-08 15:15 . 2008-07-08 15:15 <DIR> d-------- C:\WINDOWS\Sun
2008-07-08 15:15 . 2008-07-08 15:15 724,984 --a------ C:\Documents and Settings\Harrison Cope\gotomypc_437.exe
2008-07-08 14:34 . 2008-02-22 02:33 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2008-07-08 13:15 . 2003-06-18 17:31 17,920 --a------ C:\WINDOWS\system32\mdimon.dll
2008-07-08 13:15 . 2008-07-08 13:15 376 --a------ C:\WINDOWS\ODBC.INI
2008-07-08 13:11 . 2008-07-08 13:11 <DIR> d-------- C:\Program Files\Microsoft ActiveSync
2008-07-08 13:10 . 2008-07-08 13:11 <DIR> d-------- C:\WINDOWS\SHELLNEW
2008-07-08 13:10 . 2008-07-08 13:10 <DIR> d-------- C:\Program Files\Microsoft.NET
2008-07-08 13:06 . 2008-07-08 13:06 <DIR> dr-h----- C:\MSOCache
2008-07-08 12:58 . 2001-08-17 13:48 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2008-07-08 12:58 . 2001-08-17 13:48 12,160 --a------ C:\WINDOWS\system32\dllcache\mouhid.sys
2008-07-08 12:58 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2008-07-08 12:58 . 2001-08-17 14:02 9,600 --a------ C:\WINDOWS\system32\dllcache\hidusb.sys
2008-07-07 16:21 . 2008-07-07 16:24 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\U3
2008-07-07 16:20 . 2004-08-03 23:08 26,496 --a------ C:\WINDOWS\system32\dllcache\usbstor.sys
2008-07-07 16:20 . 2008-07-07 16:20 4,128 --a------ C:\INFCACHE.1
2008-07-07 15:05 . 2008-07-07 15:05 <DIR> d-------- C:\Program Files\Common Files\SWF Studio
2008-07-07 12:08 . 2006-08-21 04:14 128,896 --------- C:\WINDOWS\system32\dllcache\fltmgr.sys
2008-07-07 12:08 . 2006-08-21 04:14 23,040 --------- C:\WINDOWS\system32\dllcache\fltmc.exe
2008-07-07 12:08 . 2006-08-21 07:21 16,896 --------- C:\WINDOWS\system32\dllcache\fltlib.dll
2008-07-07 12:06 . 2008-07-07 12:06 <DIR> d-------- C:\Program Files\MSXML 4.0
2008-07-07 11:45 . 2008-06-13 08:10 272,128 --a------ C:\WINDOWS\system32\drivers\bthport.sys
2008-07-07 11:45 . 2008-06-13 08:10 272,128 --------- C:\WINDOWS\system32\dllcache\bthport.sys
2008-07-07 11:43 . 2008-07-11 13:31 <DIR> d-------- C:\Program Files\Google
2008-07-07 11:40 . 2007-07-09 08:09 584,192 --------- C:\WINDOWS\system32\dllcache\rpcrt4.dll
2008-07-07 11:39 . 2006-06-01 13:47 163,840 --------- C:\WINDOWS\system32\dllcache\jgdw400.dll
2008-07-07 11:39 . 2006-06-01 13:47 27,648 --------- C:\WINDOWS\system32\dllcache\jgpl400.dll
2008-07-07 11:36 . 2008-05-08 07:28 202,752 --------- C:\WINDOWS\system32\dllcache\rmcast.sys
2008-07-07 11:21 . 2008-07-07 11:21 2 --a------ C:\WINDOWS\msoffice.ini
2008-07-07 11:17 . 2005-06-28 10:21 22,752 --a------ C:\WINDOWS\system32\spupdsvc.exe
2008-07-07 10:49 . 2008-07-07 10:49 <DIR> d-------- C:\Program Files\Alwil Software
2008-07-07 10:35 . 2008-07-07 10:35 <DIR> d-------- C:\Program Files\DellSupport
2008-07-07 10:28 . 2005-09-06 00:12 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\Symantec
2008-07-07 10:28 . 2005-09-06 00:04 <DIR> d-------- C:\Documents and Settings\Harrison Cope\Application Data\Jasc Software Inc
2008-07-07 10:28 . 2008-07-07 11:17 <DIR> d--h----- C:\Documents and Settings\Harrison Cope\Application Data\Gtek
2008-07-07 10:28 . 2008-07-13 15:41 <DIR> d-------- C:\Documents and Settings\Harrison Cope
2008-07-07 10:27 . 2005-09-06 00:12 <DIR> d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec
2008-07-07 10:27 . 2005-09-06 00:04 <DIR> d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\Jasc Software Inc
2008-07-07 10:27 . 2005-09-06 00:16 <DIR> d-------- C:\WINDOWS\system32\config\systemprofile\Application Data\Gtek
2008-07-07 10:21 . 2008-07-07 10:21 8,192 --a------ C:\WINDOWS\REGLOCS.OLD
2008-06-20 12:41 . 2008-06-20 12:41 245,248 --------- C:\WINDOWS\system32\dllcache\mswsock.dll
2008-06-20 05:44 . 2008-06-20 05:44 138,368 --------- C:\WINDOWS\system32\dllcache\afd.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-08 19:34 --------- d-----w C:\Program Files\Java
2008-07-07 16:22 --------- d-----w C:\Program Files\Common Files\AOL
2008-07-07 16:22 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-07-07 16:01 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
.

((((((((((((((((((((((((((((( snapshot@2008-07-13_ 1.03.13.43 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-07-13 05:59:32 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-07-13 20:42:39 2,048 --s-a-w C:\WINDOWS\bootstat.dat
+ 2008-07-13 20:42:50 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_67c.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 09:42 2156368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" [X]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 16:33 155648]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-02-15 15:02 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-02-15 15:02 126976]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 04:25 144784]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 20:15 290816]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2005-03-04 11:26 606208]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 16:19 53248]
"mmtask"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 08:50 53248]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-09-06 00:07 26112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-09-06 00:08 98304]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05 127035]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 18:20]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 18:16]

.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-13 15:45:14
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\WLTRYSVC.EXE
C:\WINDOWS\system32\BCMWLTRY.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\WLTRAY.EXE
C:\Program Files\Apoint\ApntEx.exe
.
**************************************************************************
.
Completion time: 2008-07-13 15:47:49 - machine was rebooted
ComboFix-quarantined-files.txt 2008-07-13 20:47:43
ComboFix2.txt 2008-07-13 06:03:35

Pre-Run: 46,217,523,200 bytes free
Post-Run: 46,205,554,688 bytes free

155 --- E O F --- 2008-07-10 03:09:13


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:48 PM, on 7/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 6796 bytes
 
Step # 1 Update Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u7.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications.".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save to your desktop. Do NOT use the Sun Download Manager.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Remove the following old versions of Java:

  • Java 2 Runtime Environment, SE v1.4.2_03

    Java(TM) 6 Update 5

  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • From your desktop double-click on the download to install the newest version.


Step # 2 Run CCleaner

CCleaner will remove everything from the temp/temporary folders but please note that it will not make back ups!

  • Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours
  • Then select the items you wish to clean up.
  • In the Windows Tab:
  • Clean all entries in the Internet Explorer section except Cookies
  • Clean all the entries in the Windows Explorer section
  • Clean all entries in the System section
  • Clean all entries in the Advanced section
  • Clean any others that you choose
  • In the Applications Tab:
  • Clean all except cookies in the Firefox/Mozilla section if you use it
  • Clean all in the Opera section if you use it
  • Clean Sun Java in the Internet Section
  • Clean any others that you choose
  • Click the Run Cleaner button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click OK and it will scan and clean your system.
  • Click exit when done.
  • If it asks you to reboot at the end, click NO




Step # 3 Download and Run Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Before running a scan, click the Update tab, next click Check for Updates to download any updates, if available.
  • Next click the Scanner tab and select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:
  • Click on the Malwarebytes' Anti-Malware icon to launch the program.
  • Click on the Logs tab.
  • Click on the log at the bottom of those listed to highlight it.
  • Click Open.


In your next post/reply, I need to see the following:

1. MalwareBytes' Log
2. A fresh HiJackThis Log
 
Malwarebytes' Anti-Malware 1.20
Database version: 948
Windows 5.1.2600 Service Pack 2

10:28:52 AM 7/14/2008
mbam-log-7-14-2008 (10-28-52).txt

Scan type: Quick Scan
Objects scanned: 39101
Time elapsed: 2 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\BMdf39095b.txt (Trojan.Vundo) -> Quarantined and deleted successfully.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:30:29 AM, on 7/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 6713 bytes
 
Step # 1 Update Adobe Acrobat Reader

There is a newer version of Adobe Acrobat Reader available. (See Note below)

  • First, go to Add/Remove Programs and uninstall all previous versions.
  • Please go to this link Adobe Acrobat Reader Download Link
  • On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
  • Click the Continue button
  • Click Run, and click Run again
  • Next click the Install Now button and follow the on screen prompts

Note: Adobe 9 is a large program and if you prefer a smaller program you can get Foxit 2.0 instead from http://www.foxitsoftware.com/pdf/rd_intro.php



Step # 2: Run Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.


In your next post/reply, I need to see the following:

1. Kaspersky Log
2. A fresh HiJackThis Log
3. How is your computer doing, any problems?
 
I have tried to go to the link that you left me for kaspersky but i can not get to it. I get an error page on fire fox that says:

Connection Interrupted

The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again.

and internet explorer that says:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information



I have not had any more problems with the computer since i put that code in notepad and drug it over combo fix. but it's weird that this page won't come up.
 
It's possible that when you were trying to get there, the Kaspersky webpage was down for some reason. I just tried it and the page loaded up fine for me.

Try it again, if you haven't already, and if it still doesn't work after a couple more tries, here's another Online Scanner for you to use:

Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.

  1. Check (tick) this box: YES, I accept the Terms of Use.
  2. Click on the Start button next to it.
  3. When prompted to run ActiveX. click Yes.
  4. You will be asked to install an ActiveX. Click Install.
  5. Once installed, the scanner will be initialized.
  6. After the scanner is initialized, click Start.
  7. Uncheck (untick) Remove found threats box.
  8. Check (tick) Scan unwanted applications.
  9. Click on Scan.
  10. It will start scanning. Please be patient.
  11. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.

Post either the Kaspersky or ESET log and a fresh HiJackThis Log in your next post.
 
Ok, i tried a few more times and that site didn't come up. I'm sorry. But the other one did. So i ran that scan. Here is the log.

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3267 (20080714)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=e900aba6cda5e648853eb47ff8b2c713
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-07-15 04:05:49
# local_time=2008-07-14 11:05:49 (-0600, Central Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=231085
# found=0
# scan_time=1584


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:03 PM, on 7/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 7047 bytes
 
Since the ESET log came back clean and your HJT log appears to be clean, then you are good to go. :)

You can remove ComboFix from your computer by doing the following:

Go to Start > Run - type in ComboFix /u & click OK

Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:

This is a good time to clear your existing system restore points and establish a new clean restore point

  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
  • This will remove all restore points except the new one you just created.
.

Clearing your restore points is not something you should do on a regular basis. Normally, this process only needs to be done after clearing out an infestation of malware.


Make your Internet Explorer more secure This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it asks you if you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
Set correct settings for files that should be hidden in Windows XP
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please checkHide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
  • Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Windows Update Site Frequently It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click ok..
  • Use an alternative instant messenger program.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox or
    Opera.
    If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
  • Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.

Here's a good website to read about Malware prevention:

http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Good luck!


Please reply one last time so that I know you have read my post and this thread can be closed.
 
Thank you so much for your help. I appreciate it very much. I have learned a lot about security and what not. I think i will try to use that software you gave me on my girlfriend's computer. Try to keep her protected too. Thanks. Harrison Cope
 
You're welcome. I'm glad I was able to help out. :)

I think i will try to use that software you gave me on my girlfriend's computer. Try to keep her protected too. Thanks.
Click to expand...

If by "software" you mean MalwareBytes' Anti-Malware then that is an excellent program to use. :bigthumb: If you mean to use ComboFix, please do not use it as it should only be used under the supervision of those who have been trained to use it and know what it does/can do.
 
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