Win32.OnLineGames.gen ... Access violation

[dFolger]

I recently "upgraded" from the free version 1.6.2 to Spybot + AV Professional Edition 2.9 .

My last few scans on this free version (on Windows 11) returned these messages:

-- Search result list ---
Error during check!: Win32.OnLineGames.gen [295 - $480ADD5A] (Access violation at address 00713C1A in module 'SpybotSD.exe'. Read of address FFFFFFFF) (Status)

Error during check!: Please wait scanning download directories (Access violation at address 00713C1A in module 'SpybotSD.exe'. Read of address FFFFFFFF) (Status)

I found some suggestions on an old Forum Post and followed them, to no avail.
So then, I upgraded to the Pro version and did a full scan, hoping it would resolve the problem. It did not reproduce these error messages.

Since "Win32.OnLineGames.gen" is listed as a password stealer, I would like to make sure that it is completely out of my system.

Why was "Win32.OnLineGames.gen" found when using the older version and not found with the new version?
Am I clean of this potential malware?

Thanks again,

dFolger

 

[an_do]

Hi and thank you, again, for reaching out to us:

Through your kind help, we were able to identify a typo in a rule we rolled out.
It is now fixed, you should not be able to reproduce that error again - after the next update on Wednesday.

Should it persist on Thursday, though, please tell us again, fellow spybotter

 

[dFolger]

So, the message about "Win32.OnLineGames.gen" was caused by a coding error, leading to a false report?
So I guess we are clean of it, since we never actually had it?

Thanks,
dFolger