Need User Feedback: Western Digital Drive Manager - PerfectKeylogger?

[Loopy Lou]

:greeting: Just got myself a My Passport Elite Titanium portable hard drive, 250GB.

I'm running Spybot 1.6.2 :angel: and SD Helper popped up with something like

WD Drive Manager Setup (x86).exe in F:\WD_Windows_Tools\WDDriverManager\ is identified as a PerfectKeylogger

:sad:

Spoke to WD and they say it's a false postive, can anybody here confirm?

Thanks! :wav:

 

[Yodama]

hello,

this sounds like a false positive, please send the file in question to detections@spybot.info with a reference to this thread so we can determine what causes this false positive.

 

[Caprine1]

MyBook western digital external drive usb

Hi Moderators,

I was just on the forums with adaware about this problem with a false positive that wouldn't allow me to install this external drive. Finally was able to send a file there and they were able to correct the problem.

But now when I go to install the drive Spybot won't let me. How do I go about locating the file and sending posting it here.

Thanks,
Caprine1

 

[Yodama]

hello,

here you will find information about how to get information so we can locate a false positive.